Patrick Sheehan

The moment I walked in the door everyone was so friendly to me and my family the smiles in everyone faces thank you all great to me and my family the smiles in everyone faces thank you all great More

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No negotiations. They practically eliminated the negotiation process by giving me a great deal right off the bat. All of the salesmen are very genuine and knowledgeabl They practically eliminated the negotiation process by giving me a great deal right off the bat. All of the salesmen are very genuine and knowledgeable on all of the vehicles in stock. More

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First time buying a Mazda, generally good till the end First time buying a Mazda. Worked with Tyler through all of the process. Tyler was great, active communication, pro activeness, and friendliness. First time buying a Mazda. Worked with Tyler through all of the process. Tyler was great, active communication, pro activeness, and friendliness. Things hit a bit of a bump at the very end of negotiations though with Patrick, the Used Car Manager, who needed to sign off on the deal. We're at the very end of negotiations, just fractions off from a deal. Patrick came over and said "I'm the only one who can sign off on this deal and I need to leave -now- as I'm late for an appointment so do we have a deal or not?" Didn't really like this as it rubbed me the wrong way in how he came over and put his personal needs ahead of mine, the customer. Find it hard to believe that it couldn't have been passed along to one of the other sales managers at the time to complete the deal that wasn't as rushed. Not really a good customer moment as far as I'm concerned and the only blemish on what was an otherwise good car buying experience, but also one that is lingering with me since it happened at the very end. More

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Wonderful Salesman I started with a web inquiry. I received an almost immediate call from Mike Church..He was very responsive, kept me in the loop as we started the proc I started with a web inquiry. I received an almost immediate call from Mike Church..He was very responsive, kept me in the loop as we started the process. I met with him and Mike in finance and they were both wonderful throughout the process. I had some challanges and was very doubtful I could be helped, but I was able to get into a 2015 Mazda 6! Everyone at Mazda of Bedford was friendly and helpful. I appreciate their help. They are top notch. More

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Excellent First Car Purchase Experience! I recently went to Mazda of Bedford to purchase my first new car (2018 Mazda CX-5). I worked with Tyler Phelps and he was AWESOME! Tyler was very frie I recently went to Mazda of Bedford to purchase my first new car (2018 Mazda CX-5). I worked with Tyler Phelps and he was AWESOME! Tyler was very friendly and knowledgeable throughout the entire process. He was thorough in describing the car's features and options. My dad and I were impressed with how personable and professional Tyler was. I would definitely recommend him to anyone looking to purchase a new vehicle. Thank you for making this experience so memorable, Tyler! More

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Worked hard to find the right car We came in looking at two vehicles we found on an internet search. Those did not work out. The salesperson - Tyler Phelps - showed us two more but t We came in looking at two vehicles we found on an internet search. Those did not work out. The salesperson - Tyler Phelps - showed us two more but those didn't work out either. As we were leaving, he asked Patrick Sheehan if anything in our price range came in the night before. He showed us a 2007 Chevy Malibu .... SOLD! Since the vehicle had just come in, we couldn't take it home as they needed to inspect it, clean it, and change the oil. Tyler delivered it the next day. More

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Pleasant, no high pressure to purchase New to Mazda family, I was happy that this wasn't a high pressured, sign on the dotted line quickly experience. Logan listened to our needs and foun New to Mazda family, I was happy that this wasn't a high pressured, sign on the dotted line quickly experience. Logan listened to our needs and found us a beautiful CX-5 that, so far, we're very happy with. More

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good people good experience purchasing a car, clean dealership, good experience purchasing a car, clean dealership, good experience purchasing a car, clean dealer good experience purchasing a car, clean dealership, good experience purchasing a car, clean dealership, good experience purchasing a car, clean dealership, good experience purchasing a car, clean dealership, More

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My car experience My salesman Kevin was wonderful he made this whole experience great and I love my CX5. I would recommend this dealership to anyone zoom zoom My salesman Kevin was wonderful he made this whole experience great and I love my CX5. I would recommend this dealership to anyone zoom zoom More

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Accomodating dealership The dealership gave me a decent deal on the trade in and were very courteous in the way the handled the financing for the certified pre owned car I pu The dealership gave me a decent deal on the trade in and were very courteous in the way the handled the financing for the certified pre owned car I purchased. More

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