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Patrick Zimmerman
Patrick Zimmerman | Page 15
Assistant Service Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
324 Reviews
My name is Patrick Zimmerman I am a Sales Consultant at Cortese Ford Lincoln. I am a graduate of St. John Fisher College, class of 2012. I began my career as a sales consultant at Cortese in August of 2012. I thrive on working with customers to address their wants and needs in a vehicle. The purchase of a vehicle is one of the biggest decisions people will make and I am here to assist in the decision.
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324 Reviews of Patrick Zimmerman
February 21, 2020
The service department understood my concerns and got it done right. Patrick my service writer took the time to listen. I am very happy with Cortese both sales and service. I’ve done business there for year done right. Patrick my service writer took the time to listen. I am very happy with Cortese both sales and service. I’ve done business there for years and it just gets better More
by Gdisano
Verified CustomerOther Employees Tagged: Donna Spofford
February 18, 2020
Concerns My concern is why do you have to pay the full price for diagnostic when the job is being completed by your service department? Not sure if oil change My concern is why do you have to pay the full price for diagnostic when the job is being completed by your service department? Not sure if oil change was complete since the sticker was not changed. More
by emma.miller
February 12, 2020
Oil change was done, but missed state inspection Oil Change on the car was completed ok, but did not complete the NY state inspection. I had to bring the car in the next day to get that completed. Oil Change on the car was completed ok, but did not complete the NY state inspection. I had to bring the car in the next day to get that completed. More
by robert
February 10, 2020
Great service from Cortese on my recent visit. In and out in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs in promised time. Attentive service from Patrick. Comfortable waiting area. I’ll be back for future service needs More
by mdibacco
February 02, 2020
Have been going here for 20 years. We have gone to the service department at Cortese for 20 years. The only car that I have owned that I did not bring for service here was a 2009 Cadill We have gone to the service department at Cortese for 20 years. The only car that I have owned that I did not bring for service here was a 2009 Cadillac CTSV with the supercharged engine, because the technicians did not have the equipment to handle the engine. Otherwise, every car that I have owned, they do the work on the car, even beyond the warranty period. More
by jpeg
Other Employees Tagged: Keith Osier , Darren Van Orden, Al Rosseter
January 13, 2020
Patrick Zimmerman always provides excellent service. Patrick has excellent customer service skills, he is professional, yet friendly and easy to work with. He explains the issue clearly and takes the ti Patrick has excellent customer service skills, he is professional, yet friendly and easy to work with. He explains the issue clearly and takes the time to answer any questions and concerns I may have. Patrick and the service technicians went out of their way to squeeze me in on a busy day to determine what the issue was and the resolution needed. Thanks More
by jobrien7
January 12, 2020
Patrick was excellent. Like always your service department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. D department was very friendly and professional. Thanks again. Your call center stinks. It’s easy for me to stop in to make an appointment then call. Disconnect More
by Kirk63ff
January 08, 2020
Always a great experience at Cortese Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time ri Excellent service, car ready in a timely manner and the best customer service around! Thanks Cortese for always taking care of business- first time right! More
by SavedStephanie
January 07, 2020
Excellent service, timely with appointment, in and out!! Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Wa Patrick and Keith met all of my expectations! I had an appointment and the service on my truck was done in a timely manner with no followup issues. Waiting area was clean, comfortable and relaxing. I can even say the restroom met my expectations. Thanks and keep up the good work!! More
by ken.johnson
Other Employees Tagged: Keith Osier
January 03, 2020
Cortese service employees are first rate! The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle The staff at Cortese are very helpful and professional. Since it was a Friday when I called about the transmission problem, I had to have the vehicle towed to Cortese and leave it lver the weekend. When I checked with Patrivk on Monday morning he assured me that it would be taken care of by the end of the day. It was only a few hours until I received a call that the work was done and I could come to get my Ford. All the staff were vety courteous and knowledgeable. Thank you for a great experience. More
by poetlady61
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