Keith Osier

I have been a customer for over 26 years. I my 2018 Ford Fusion Hybrid towed to the shop as my power steering failed. Ultimately, the found that the steering assembly/rack was in need of rep I my 2018 Ford Fusion Hybrid towed to the shop as my power steering failed. Ultimately, the found that the steering assembly/rack was in need of replacement. Zach kept me informed of all the steps that were being taken and worked with the warranty company to insure all issues were covered under the contract. He then arranged to have my car delivered to my home when it was ready. This current service visit simply reinforced the reason I have worked with Cortese Ford of all these years More

by dexterwinter Verified Customer Verified Customer

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I am always treated ell. My time is respected. Even the technician who worked on my car (2020 Shelby GT500) takes the time to tell me what he did with my car. I appreciate My time is respected. Even the technician who worked on my car (2020 Shelby GT500) takes the time to tell me what he did with my car. I appreciate having such a high quality dealerships where I live. I always have a complete understanding of my repair bill before I pay, no unpleasant surprises, ever. More

by gilhale Verified Customer Verified Customer

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Love the service department! Great customer service, quick turn around and the convenience of dropping off and/or picking up the vehicle adds a stress free factor, we all know ho Great customer service, quick turn around and the convenience of dropping off and/or picking up the vehicle adds a stress free factor, we all know how expensive things are so its nice not to stress about how to get to and from the dealership! Thanks Keith and Darren, and the Service Team. More

by tammyjosardou Verified Customer Verified Customer

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Can’t say enough about how well I was treated. They were all awesome. They listened & resolved issues when they needed to be, but most of all they listened. They were all awesome. They listened & resolved issues when they needed to be, but most of all they listened. More

by lamosher69 Verified Customer Verified Customer

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Was very nice, respectful and helpful and learn much more about my truck and didn’t take long for service about my truck and didn’t take long for service More

by MARSHALL.JONES68 Verified Customer Verified Customer

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Being in the transportation industry and owning a courier business has had me bringing my vans in for service plenty of times. Every time I have been to this location I have been met with nothing but friendl business has had me bringing my vans in for service plenty of times. Every time I have been to this location I have been met with nothing but friendly faces, attentive technicians, and an overall good experience. Would recommend for anyone looking for fair and transparent service More

by dawitahutter Verified Customer Verified Customer

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They make Servicing your vehicle a smooth process. I was kept in the loop with updates and completion down to the penny! I was kept in the loop with updates and completion down to the penny! More

by kpaddyfoote Verified Customer Verified Customer

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I had a New York State inspection done this week. It was very quick and easy. The waiting room was very comfortable and even had a space for setting up a laptop to do work. One of the Service guys It was very quick and easy. The waiting room was very comfortable and even had a space for setting up a laptop to do work. One of the Service guys buffed out a small scratch in my door too and didn’t even charge me. I was so happy. More

by Sremelt Verified Customer Verified Customer

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We have been loyal customers of Cortese Ford for 19 years. Their Ford service department is best. Darren, Keith, Tommy and the rest of the crew are knowledgeable, friendly, extremely helpful, accommod years. Their Ford service department is best. Darren, Keith, Tommy and the rest of the crew are knowledgeable, friendly, extremely helpful, accommodating and their work is done correctly, in a timely manner. We strongly recommend Cortese Ford. More

by deb.latta Verified Customer Verified Customer

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Cortese has excellent fast fianaceing about a hour or so in and out and the staff is so friendly not because you are buying a vehicle that's just the way Cortese family is and multiple check ups how do you in and out and the staff is so friendly not because you are buying a vehicle that's just the way Cortese family is and multiple check ups how do you like your new vehicle that's the difference between a corporate companys and a family owned my process at cortese was so smooth I went back following week a bought another vehicle process even faster just unbelievable cortese is number 1 in customer service Recommend you won't be disappointed. Thank you Cortese for a smooth experience that's how buying a vehicle should be . More

by dodgehemi Verified Customer Verified Customer

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