Keith Osier
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
25 yrs, 4 mos
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
281 Reviews
Write a Review281 Reviews of Keith Osier
October 19, 2026
Keith and Darren VanOrden always take care of me and look out for my best interests! out for my best interests! More
Other Employees Tagged: Darren Van Orden
October 15, 2026
Cortese Ford have always provided me with excellent service for my Ford F150 Pickup Truck. service for my Ford F150 Pickup Truck. More
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden, Joe Coon
October 10, 2026
I had a flat tire and Cortese got me in and out in one day. Thank you! day. Thank you! More
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden, Joe Coon
September 29, 2026
I received an exceptional customer service , Daren and and the staff members were courteous , knowledgeable , professional and polite. My car was serviced timely and completed in time. and the staff members were courteous , knowledgeable , professional and polite. My car was serviced timely and completed in time. More
Other Employees Tagged: Darren Van Orden
September 28, 2026
I found that my truck was leaking oil from somewhere. I immediately called Cortese and they had me bring the Truck in right away without an appointment. I had to leave it unsure when I might get it back. I immediately called Cortese and they had me bring the Truck in right away without an appointment. I had to leave it unsure when I might get it back. The very next morning my service representative called me and told me the truck was ready to pick up. Because it was leaking oil they decided to pin point the leak and fix it right away. That’s what I call excellent service. Kudos to Zach, Scott and the mechanic that worked on it. More
Other Employees Tagged: Scott Rhodes, Darren Van Orden
September 05, 2026
They handled all my concerns to the best of their ability in a timely manner in a timely manner More
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden
August 31, 2026
The service, customer service, and over all experience was amazing. The team was wonderful and I will be returning. was amazing. The team was wonderful and I will be returning. More
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden
August 24, 2026
Everyone one was very professional and polite they listened to what we wanted and could afford we are very happy with bronco we bought. Thank you very much. Tom and Karen Eichele listened to what we wanted and could afford we are very happy with bronco we bought. Thank you very much. Tom and Karen Eichele More
Other Employees Tagged: Darren Van Orden , Jim sales department
August 24, 2026
The service department is efficient and provide consistent, high quality any time we bring our vehicle in. Really helpful and so prompt! consistent, high quality any time we bring our vehicle in. Really helpful and so prompt! More
Other Employees Tagged: Scott Rhodes, Jack Hawes, Darren Van Orden
August 14, 2026
I have been a customer for over 26 years. I my 2018 Ford Fusion Hybrid towed to the shop as my power steering failed. Ultimately, the found that the steering assembly/rack was in need of rep I my 2018 Ford Fusion Hybrid towed to the shop as my power steering failed. Ultimately, the found that the steering assembly/rack was in need of replacement. Zach kept me informed of all the steps that were being taken and worked with the warranty company to insure all issues were covered under the contract. He then arranged to have my car delivered to my home when it was ready. This current service visit simply reinforced the reason I have worked with Cortese Ford of all these years More
Other Employees Tagged: Jack Hawes, Michelle Reed , Zach Supolt

