Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 14

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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4.9
614 Reviews
4.9

614 Reviews

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614 Reviews of Patti O

May 25, 2021

Dealership Rating
Employee Rating

It was great experience!!! They were all helpful. My jeep came out great. And I got a car wash which is a big plus for me More

by NEZ1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, John Caretta, Wally Clark, Timothy Delord, Joshua Robinson

May 25, 2021

Dealership Rating
Employee Rating

Awesome experience. Patty has always taken great care of my Mom’s Jeep and now mine, too! On time appointment and even got me a glass company phone number that I needed! More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 24, 2021

Dealership Rating
Employee Rating

Got in without delay! Great service. Now just adding Got in without delay! Great service. Now just adding more words to meet the 25 words min. I wish we could leave less words bye. More

by ARON.OECHSNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 21, 2021

Dealership Rating
Employee Rating

Patty was great. A bit frustrated with the delivery center delivering the wrong tire. Then having to come back again to have it installed. With no offer of a discount for my inconvenience of two trips More

by Maagwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is welcome and valuable to us. We apologize for the mistake and appreciate your patience, understanding, and cooperation. It is also my understanding that you did bring your car back in for a full cleaning, same as when we originally delivered it to you brand new, which I hope made up for some of the inconvenience. Thank-you again for everything! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

May 21, 2021

Dealership Rating
Employee Rating

Great service!! Always!! They know my truck and are always making me feel at home. Great group of people there. Keep up the good work!! More

by rodrigo.maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, John Caretta, Wally Clark, Timothy Delord, Joshua Robinson

May 20, 2021

Dealership Rating
Employee Rating

This dealership is at a convenient location. The service sign in area and the waiting are spacious, clean, and very light. The waiting area was cleaned for COVID 19 while I was waiting. Employees were fri More

by DJWENQUIST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lynn Clark - Friendly and efficient at checkout.

May 20, 2021

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Employee Rating

I've been working with Patti for 10 years now and she is the best. Always customer focused and get everything done for. She does a great job for the dealership and should be commended for her good work! More

by jamesrbergman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2021

Dealership Rating
Employee Rating

Better service center than Antioch Jeep. I felt like the wait was normal and my time was valuable and got me in & out. A+. Could use some free snacks. More

by ricardog0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2021

Dealership Rating
Employee Rating

Patti is always friendly and listens to your questions. Answers them and makes sure you understand the service that will be performed. Patti in the Service Dept. is truly amazing. I’m sure she More

by Alfa3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 14, 2021

Dealership Rating
Employee Rating

Patti in the service department went above and beyond to help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of t More

by jimmysels19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Zeihen , Mark Amburn, Teddy Hendrix

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