Patti O | Page 15

Patty always has a smile and explains everything to make sure that it is right. When I need service I always ask for her. 👍 TNX sure that it is right. When I need service I always ask for her. 👍 TNX More

by The oi Verified Customer Verified Customer

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Patti, the parts guy, and the technician that worked on my Jeep are A++ can’t wait to schedule another appt to finish the work thanks guys! my Jeep are A++ can’t wait to schedule another appt to finish the work thanks guys! More

by egs4293 Verified Customer Verified Customer

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Service advisor Patti is always so willing to help out our agency with quick service and quality repairs. She is able to find openings to keep our fleet operational. our agency with quick service and quality repairs. She is able to find openings to keep our fleet operational. More

by rmueller1 Verified Customer Verified Customer

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Patti went above & beyond to help me with my car dilema ! It was a bit of a project but she took care of business that’s for sure very impressed with her ! Thanks Patti ! One note my car was very dirty and It was a bit of a project but she took care of business that’s for sure very impressed with her ! Thanks Patti ! One note my car was very dirty and dusty on the outside when I picked it up Supposedly wash More

by Debstoner Verified Customer Verified Customer

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I Was there for oil change and tire rotation. Took about 2 hours to complete. Don’t think it should take that long for a oil change. 2 hours to complete. Don’t think it should take that long for a oil change. More

by harobikes Verified Customer Verified Customer

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Patty took real good care of me.. she really know how to treat the customer. I had an issue and she took care of my issue.. treat the customer. I had an issue and she took care of my issue.. More

by hamilsteph06 Verified Customer Verified Customer

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Every time we visit it’s always a great visit. The staff delivers what we are looking for and making the process very smooth. Highly recommend!! delivers what we are looking for and making the process very smooth. Highly recommend!! More

by Hansen6967 Verified Customer Verified Customer

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Service techs were very helpful and friendly. Service area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly area was clean. The techs were very knowledgeable on the problems with my vehicle. The other employees were very friendly More

by dankohel03@gmail.com Verified Customer Verified Customer

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Patti is always fabulous. And Dan the Courtesy Car driver is likewise excellent Nothing else needs to be said. Silly to require more words. Wasting my time is likewise excellent Nothing else needs to be said. Silly to require more words. Wasting my time More

by Faye Verified Customer Verified Customer

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Called dealer to inquire about adding the factory tow setup to my 2020 Grand Cherokee and was transferred to parts. The gentleman needed my vin number to verify if the Jeep had the proper wiring so he lo setup to my 2020 Grand Cherokee and was transferred to parts. The gentleman needed my vin number to verify if the Jeep had the proper wiring so he looked it up in the computer. His quote for parts and labor was $875, (WOW) he placed the order and sent me to service for apt. Made apt for 1:30 Friday, dropped it off at noon was told it would be ready at 5. Received a call at 2pm, was told it needed wiring, had somebody going to get it. The added cost was another $800! (WOW) At 5 pm the dealer closes, I got no call, I now have no transportation. Sat at 11AM I have to call them to find out what’s going on with my Jeep… Never again, 20 years, 6 or more purchases and it is the last one I purchase from them. Sad part is I paid a little more then I wanted but was ok with the decision due to other past treatment and what used to be a good service department. Best part of the experience was the shuttle driver that picked me up on Saturday. Car sales is the shortest part of ownership, the service could be an 8 year relationship, not in this case, more like a breakup. More

by coreyb27 Verified Customer Verified Customer

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