Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 37

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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5.0
608 Reviews
5.0

608 Reviews

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608 Reviews of Patti O

October 12, 2020

Dealership Rating
Employee Rating

Customer service was outstanding! Really enjoyed everyone’s welcome. Very nice and understanding people. I will definitely be coming here again! Totally recommend coming here! More

by aleksandra.harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2020

Dealership Rating
Employee Rating

Patti called and let me know that the Jeep was ready and told me what they found wrong and what part they replaced. She instructed me where to go to pay and get my keys. More

by jeffreyclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2020

Dealership Rating
Employee Rating

A bit of confusion when we arrived for scheduled warranty repairs but quickly resolved Very informative regarding rationale for possible extra charges above what was initially discussed Overall very pleasa More

by Michuda13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Schovain

October 10, 2020

Dealership Rating
Employee Rating

Patti is the best advisor- she kept me up to date with my services and informed me of all issues. Her follow up is outstanding. You are lucky to have an employee like her. She truly is a huge asset to your d More

by Tcerny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2020

Dealership Rating
Employee Rating

Patti Jo Ostergaard is the heart and soul of your service department! She deserves recognition as your special treasure! I have often referred your dealerships to others. More

by agentwago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2020

Dealership Rating
Employee Rating

Wally should not be allowed to talk with the public. He's why I will not ever be back. I'll not recommend palmen ever More

by mlitton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Wally Clark

Oct 26, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review. Good, bad, or indifferent, we always value and appreciate all customer input. I attempted to reach out to you on October 9 when we first received your review, but never heard back from you. I would still like to speak to you for further details on what led to your dissatisfaction, so please feel free to contact me at your convenience using any of the contact info below. Thank-you and have a nice day. Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

October 08, 2020

Dealership Rating
Employee Rating

Everyone is friendly and helpful, always willing to help with any problem you are having. I've mostly delt with Patti (she's the best!), but have never had a problem with anyone in the service department. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Zeihen

October 07, 2020

Dealership Rating
Employee Rating

Patti is awesome. Very efficient and trustworthy.Always Patti is awesome. Very efficient and trustworthy. Always knows what’s what. She always goes above and beyond no matter what I’m dealing with. More

by Tbisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2020

Dealership Rating
Employee Rating

Palmen Dodge Chrysler Jeep of Racine is the by far the BEST around and HIGHLY RECOMMEND them above all other dealerships in the Racine area!! More

by jamielmaldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, John Caretta, Wally Clark, Timothy Delord, Joshua Robinson

October 05, 2020

Dealership Rating
Employee Rating

The only complaint I have is when I bought the vehicle a year and a half ago I complained about the front brakes Looking bad.Then when I took it in for this last service you said the rotors and pads were ba More

by G.Sjuggerud 60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, John Caretta, Wally Clark

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