Patti O
Patti O at Palmen Dodge Chrysler Jeep Of Racine

Patti O | Page 39

Service Advisor

Palmen Dodge Chrysler Jeep Of Racine

8320 Washington Ave
Racine, WI 53406

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5.0
608 Reviews
5.0

608 Reviews

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608 Reviews of Patti O

September 12, 2020

Dealership Rating
Employee Rating

Every one was super nice! Especially Patti. I got my breaks done and every thing went very well. The shuttle service is very convenient and helpful. More

by kathrinj1397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 11, 2020

Dealership Rating
Employee Rating

Patti is such a joy to work with. She is a very friendly lady and super kind. She contacts me as quickly as she can I trust her. More

by PACKERFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 11, 2020

Dealership Rating
Employee Rating

Great experience coming from out of state. They gave me exactly what I asked for. Bathrooms were clean and COVID safe which is important for someone 65+ More

by ralph.jacob33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 11, 2020

Dealership Rating
Employee Rating

Nobody spoke to me about the service work done or went over the multipoint inspection. This has happened too many times. I won’t be back. More

by jacksonmarcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 14, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for your business and taking the time to provide a review; we appreciate both. It is my understanding that Patti has already called you to discuss further, things are all okay, and that although you are moving away from the area soon, she has put a free oil change on your account for you to use if you find yourself back in town. We are sorry to see you go, but glad it was able to be on good terms. Good luck in your new home! Thank-you and have a nice day. Jim Brinkman Customer Relations Mgr Palmen CDJR of Racine

September 10, 2020

Dealership Rating
Employee Rating

I go to Palmen of Racine because I chose to deal with Matt Collins. When we need a new vehicle, he is the first person I contact. I have been purchasing my vehicles from him for years. I also like to More

by GBPACKERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wally Clark, Matt Collins

September 09, 2020

Dealership Rating
Employee Rating

Friendly staff! Best dealer service center! Clean and comfortable waiting area. Happy I bought my car from this Palmen dealership. Jim and Patty are so helpful! Very happy with everything More

by deda88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman

September 08, 2020

Dealership Rating
Employee Rating

The service was exceptional. The service writer, Patti, was very friendly and professional. I brought my car in for a recall and routine maintenance. Everything was done quickly and they even washed my ca More

by jgallo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Brinkman, John Caretta

September 07, 2020

Dealership Rating
Employee Rating

Purchased a new vehicle on Wed, September 2, 2020. The ENTIRE sales team was fantastic from the moment we arrived until we drove away! Tom was our salesman, he was professional, friendly and knowledgeable More

by tim12color
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Berlin, Ron Ward

September 07, 2020

Dealership Rating
Employee Rating

A great fast service , and everyone that are their working are friendly with the clients. Highly recommended place for a great oil change service and a great price !! More

by Mdavalos89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2020

Dealership Rating
Employee Rating

Wally stinks! My 79 yo sister stops to have the map lights check because they stay on. He told her schedule an appointment. Button was pushed so they stayed on. You thought he could have check it. Th More

by Mike
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Wally Clark

Sep 18, 2020

Palmen Dodge Chrysler Jeep Of Racine responded

I tried reaching out and apologizing to you on 9/4 when we were first notified of this review, but received no response. Unfortunately, due to only having your screen name, Mike, the only method of contact was privately here through DealerRater, but I would still welcome the opportunity to speak to you in more detail about this and try to find some way to make it up to you and your sister, as I explained in my lengthier original response. Please feel free to contact me back here, or using any of my contact provided below. Thank-you and have a nice day! Sincerely, Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Service Department Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: M-F, 8am-6pm

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