Patti O | Page 40
Service Advisor
Palmen Dodge Chrysler Jeep Of Racine
8320 Washington Ave
Racine, WI 53406
608 Reviews
Write a Review608 Reviews of Patti O
September 03, 2020
Patti always goes above and beyond whenever I take my vehicle in for service. She cares about the customer. She keeps you updated on the status of the job and is always very thorough. vehicle in for service. She cares about the customer. She keeps you updated on the status of the job and is always very thorough. More
September 02, 2020
Fast, excellent service as always. Very good about rescheduling appointments timely. Patti is great and always makes me feel welcome and she remembers me every time! Love seeing her rescheduling appointments timely. Patti is great and always makes me feel welcome and she remembers me every time! Love seeing her More
September 01, 2020
My experience with Patty was exceptional. She was very helpful and also professional and personable. It took a full week to get the part in that was needed. I’m not sure if that could have been obtained s helpful and also professional and personable. It took a full week to get the part in that was needed. I’m not sure if that could have been obtained sooner or not. I also had to have my tires balanced. The receipt show that they adjusted the air in the tires but all 4 are very under inflated so I don’t think that was addressed. Also, other dealerships I’ve dealt with in the past always did a courtesy check of all fluids and would top them off but apparently this dealership does not do that as my washer fluid light came on as I was leaving the lot. They did wash my Jeep which I do appreciate! More
August 29, 2020
It seems like the dealership is well run. They take pride in having a very clean facility and being customer friendly. Do good work and are fair. in having a very clean facility and being customer friendly. Do good work and are fair. More
Other Employees Tagged: Mark Amburn, Wally Clark
August 27, 2020
I had a wonderful experience in the service department. I felt safe, welcomed, and comfortable as I waited for my backup camera to be fixed. And they fixed it and now I’m happy! felt safe, welcomed, and comfortable as I waited for my backup camera to be fixed. And they fixed it and now I’m happy! More
August 27, 2020
The guys that waited on me were okay .I highly recommend Patty. Wish they would of been informed me that if I wasn't waiting for my car they would work on it later, Because of that my journey wasn't ready Patty. Wish they would of been informed me that if I wasn't waiting for my car they would work on it later, Because of that my journey wasn't ready til the next day,I wasn't happy about that. More
Other Employees Tagged: Jim Brinkman, Wally Clark
August 27, 2020
Very quick and professional service. We have always received superior service from Palmen.we would like to see more of being able to use a loaner vehicle though. Thankyou. received superior service from Palmen.we would like to see more of being able to use a loaner vehicle though. Thankyou. More
Other Employees Tagged: Patty Scarbury
August 26, 2020
Poor brought in for a check engine light came out 10 minutes later check engine light went back on and they wanted to charge me again for a diagnostic for poor poor minutes later check engine light went back on and they wanted to charge me again for a diagnostic for poor poor More
Other Employees Tagged: John Caretta, Timothy Delord
August 24, 2020
The only department I worked with the service department. They were very friendly and explained everything. I would recommend this service department to any one They were very friendly and explained everything. I would recommend this service department to any one More
Other Employees Tagged: Joe DeRosier
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