Patti O | Page 45

It helps the customer feel welcomed when the customer walks in to their service drive. A good morning? How can I help you? Maybe ask the customer if they have been helped? Basics. Service writers/consult walks in to their service drive. A good morning? How can I help you? Maybe ask the customer if they have been helped? Basics. Service writers/consultants have a very important role for the reputation of a dealership. They are truly the face of a dealer. More

by Got the T-shirt Verified Customer Verified Customer

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Patty is very nice person she goes the extra mile for a person and I really appreciate her. She always have a smile on her face when she's talking to me. person and I really appreciate her. She always have a smile on her face when she's talking to me. More

by Lisa Rainey-Wilson Verified Customer Verified Customer

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Helpful, thoughtful and nice everytime she helps me. She's attentive and makes sure I am satisfied everytime I come in, she knows her job. She's attentive and makes sure I am satisfied everytime I come in, she knows her job. More

by mariefromgi Verified Customer Verified Customer

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Overall experience was great! Tim and Matt made the process very simple and were a pleasure to work with! For my daughter's first new car they made it happen!! process very simple and were a pleasure to work with! For my daughter's first new car they made it happen!! More

by stackyeggs741 Verified Customer Verified Customer

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Good dealership. Very helpful. I was unsure how to approach the service area and Patti was helpful. She also gave me a lesson on how to adjust my steering wheel. approach the service area and Patti was helpful. She also gave me a lesson on how to adjust my steering wheel. More

by Girly Verified Customer Verified Customer

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Brought my Dodge Journey in for service after two service lights came on the other morning on the way home from work.....They handled the hard stuff, while I took care of some other service recommendations m lights came on the other morning on the way home from work.....They handled the hard stuff, while I took care of some other service recommendations myself. More

by jesjr76 Verified Customer Verified Customer

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Great service. Got me in before going on vacation. They wash the car for you with just an oil change. Super service reps and must be good mechanics because nothing has happened so far. The mechanics are im wash the car for you with just an oil change. Super service reps and must be good mechanics because nothing has happened so far. The mechanics are important too and appreciate their knowledge. Nothing worse than breaking down in the middle of nowhere. More

by dreusick3 Verified Customer Verified Customer

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Great service as always! This is the 3rd vehicle I’ve purchased and had serviced through Palmen. Staff is always friendly and professional and on time. purchased and had serviced through Palmen. Staff is always friendly and professional and on time. More

by tonythetank Verified Customer Verified Customer

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Wally and Patty are the best. They are a big reason i will continue to do business with Palmen. Friendly and knowledgeable and always willing to help will continue to do business with Palmen. Friendly and knowledgeable and always willing to help More

by jenicpon Verified Customer Verified Customer

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Prompt service; was done in the estimated time frame. Oil was changed, tires were rotated and the car was washed in just over an hour. Oil was changed, tires were rotated and the car was washed in just over an hour. More

by KathyVT Verified Customer Verified Customer

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