Patti Ostergaard | Page 2

All looks great! Patti is easy to work with, professional and attentive to your needs. She is a keeper! professional and attentive to your needs. She is a keeper! More

by Chuck Verified Customer Verified Customer

Helpful 0

Report | Print

The issue with my vehicle keeps reoccuring, this is the second time it's in for the problem second time it's in for the problem More

by Fireball Verified Customer Verified Customer

Helpful 0

Report | Print

Very thorough and tested multiple fixes with out success. Determined the need for replacement parts and ordered them. Will let me know when they arrive. Determined the need for replacement parts and ordered them. Will let me know when they arrive. More

by dcxredx Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait the explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well. More

by KVANDERBRUG Verified Customer Verified Customer

Helpful 0

Report | Print

Unprofessional. I don’t recall the exact words, but she was mumbling something about why make an appointment and not being there at that time. Well excuse me. I rarely go to the dealership for service and was mumbling something about why make an appointment and not being there at that time. Well excuse me. I rarely go to the dealership for service and didn’t know how it worked. She could have been nicer and explained how they operate. More

by danny.luchinski Verified Customer Verified Customer

Helpful 0

Report | Print

Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that. told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that. More

by BABYWESLEY1009 Verified Customer Verified Customer

Helpful 0

Report | Print

Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous. More

by KUHLMAN2008 Verified Customer Verified Customer

Helpful 0

Report | Print

The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful. has always been fair as well. The parts team is also very helpful. More

by todd7440 Verified Customer Verified Customer

Helpful 0

Report | Print

Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair. vehicle progress on a longer repair. More

by DRIEKKOFF Verified Customer Verified Customer

Helpful 0

Report | Print

Quick in and out for basic services, nice to have water and snacks while you wait too. :) and snacks while you wait too. :) More

by tpusch0 Verified Customer Verified Customer

Helpful 0

Report | Print