Patty Cowan | Page 12
Service Advisor
David Stanley Chevrolet
614 SW 74th St
Oklahoma City, OK 73139
210 Reviews
Write a Review210 Reviews of Patty Cowan
November 24, 2022
As always Barry and the crew at David Stanley provided us with excellent service and exceeded expectations. If for no other reason it’s worth taking a look at David Stanley when you plan to purchase a new ve with excellent service and exceeded expectations. If for no other reason it’s worth taking a look at David Stanley when you plan to purchase a new vehicle. More
November 16, 2022
Will not be back. Took car in for oil change. First, service department had someone else’s name on my vin #. I had service there many times. Second, was told my coolan Took car in for oil change. First, service department had someone else’s name on my vin #. I had service there many times. Second, was told my coolant tank was empty when it wasn’t. Service advisor said they would fill it. When car was ready, service advisor said they wouldn’t fill it because lube tech said there was a leak. If they filled it, it would just leak out again. I would have to pay $150 for a diagnostic test and bring back a different day. There wasn’t anyone there who could do it then. Only had lube techs there. Husband called service dept wanting to know why they wouldn’t. A different service advisor, Patty, told him they did fill it and it just leaked out. Husband looked under hood and with the amount of sit you could see everywhere the tech touched. The coolant tank had not been touched. Was lied to when he were told they did fill it. When asked Vianey when he was told that. She wouldn’t answer. Just kept saying I had to schedule an appointment for a $150 diagnostic test. Also, was told need a new battery when the positive cable was just loose. Service manager, Berry, refused to talk to us. Tried several times was always told he was on the phone. UPDATE: Barry from David Stanley reached out. Said if we changed review to 5 stars he would give us two free oil changes. No resolution reached. More
Other Employees Tagged: Vianey Rodriguez
November 10, 2022
They were quick and efficient and the staff was great and very helpful. I will come back. very helpful. I will come back. More
Other Employees Tagged: John Ross, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington
October 08, 2022
I am tired of the relentless emails form you. Telling me to call Berry. So I did call him. After several minutes on hold. I was transferred to another line again waited several minutes. The voice Telling me to call Berry. So I did call him. After several minutes on hold. I was transferred to another line again waited several minutes. The voice mail asked me to leave a message and he would get back to me as soon as possible. So I did. I'm still waiting!!!! More
Other Employees Tagged: John Ross, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington
September 01, 2022
Perfect Service! I bought vehicle number 4 on 8/29/22 and Josue Molina was my sales guy, he listened to what we wanted, and he delivered! We bought a new 2022 Chevrol I bought vehicle number 4 on 8/29/22 and Josue Molina was my sales guy, he listened to what we wanted, and he delivered! We bought a new 2022 Chevrolet Malibu and he did his best to make sure we were happy and that is what keeps me coming back when I need to purchase a new vehicle. David Stanley is alway clean in regards to their facility, and their staff is alway professional and knowledgable and helpful. They are second to none in my book. I will definitely be back to get cars 5 and 6. Thanks Josue, and David Stanley! Great job as usual. You really know how to take care of your customers. More
Other Employees Tagged: Josue Molina , Vincent Garner, Maddie Willis
August 31, 2022
Always received pro care. Jason exceptional . Will not use any other repair site or dealer Jason exceptional . Will not use any other repair site or dealer More
Other Employees Tagged: Vianey Rodriguez , Jason Ludington
July 28, 2022
Everyone is very friendly and helpful. The service team are knowledgeable and don’t hesitate to explain all issues with us before any repairs. The service team are knowledgeable and don’t hesitate to explain all issues with us before any repairs. More
Other Employees Tagged: Randi Rogers, Bill Larsen, Barry DeHaas, Tabbitha Haley , Vincent Garner
July 23, 2022
Purchased a truck for on 75K and needed to be in shop in under 200 miles. Scheduled service 2 weeks out. Showed up for service and waited for 2 hours to be told they cant connect air sensor to tires and i w under 200 miles. Scheduled service 2 weeks out. Showed up for service and waited for 2 hours to be told they cant connect air sensor to tires and i would need to bring it back. Seems like a joke if they knew why I was bringing it in. I live and work a great distance and now I have to figure out a second driver as well as missing hours at work. Just not happy customer More

