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Paul Alfonsi
Paul Alfonsi at Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Paul Alfonsi

General Manager

Suburban Chrysler Dodge Jeep Ram of Farmington Hills

38123 W 10 Mile Rd
Farmington Hills, MI 48335

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4 Reviews
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4 Reviews

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4 Reviews of Paul Alfonsi

September 26, 2025

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The whole service department needs to be investigated. They are liars and cover up the shady work. I would not recommend, ever. More

by Melanie
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cory Morris, Lenny Lightner

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Sep 29, 2025

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Melanie, this is a concerning review to read. We expect our team to deliver timely and straightforward service solutions to our guests, so these claims are upsetting and run contrary to our goals. If you are open to discussing this, I would appreciate it. Please reach out so I can better understand what happened during your visit. Thank you, Leonard Lightner - Service Manager - leonardklightner@suburbancollection.com

Sep 29, 2025

Melanie responded

I've reached out numerous times. I've had many appointments. You all need to be investigated.

March 31, 2025

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THE BEST and so happy I was able to be helped! Absolutely blessed and grateful! More

by Alexis Howard
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Recommend Dealer
Yes

Other Employees Tagged: Roger Bacon, Jr., John X, Rofeal Miller, Nicholas Rowe, Cody Adams

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Mar 31, 2025

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Alexis, thank you for the 5-star review! We look forward to welcoming you back at Suburban Chrysler Dodge Jeep Ram of Farmington Hills down the road.

September 16, 2024

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John and the team at Suburban did a great job working with my situation. At the end of the day, I had financing and was driving off the lot in a better vehicle than what I already had my eyes on. I look More

by Bill
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Riggins, Rob Love, John X

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Sep 16, 2024

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Bill, we're delighted to hear that John and the team at Suburban Chrysler Dodge Jeep Ram of Farmington Hills exceeded your expectations. Enjoy your new vehicle, and we look forward to assisting you again in the future!

August 17, 2024

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My husband passed away last year and this is the first big purchase I have made without him. Brian was so kind and helpful that I was instantly put at ease. I will recommend this dealership to everyone. More

by Maggie
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Galczynski

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Aug 19, 2024

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Maggie, we're so glad to hear that Brian was able to provide the support you needed during this significant purchase. Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills and for your recommendation!

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