Paul Bateman | Page 11

AMAZING CUSTOMER SERVICE Worked with Mauricio at Reliable Nissan got a 2019 Altima he is amazing very patient understanding and knows his product would for sure shop here agai Worked with Mauricio at Reliable Nissan got a 2019 Altima he is amazing very patient understanding and knows his product would for sure shop here again in future More

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Paul Bateman is the reason I will never buy another NISSAN. Before encountering with him, i was fan of NISSAN for 20 yrs. He is xxx deplorable......no other word is the reason I will never buy another NISSAN. Before encountering with him, i was fan of NISSAN for 20 yrs. He is xxx deplorable......no other words can describe him. More

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Fast, friendly service. Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated t Arrived unannounced for recall service, and was met by James Clayton, Service Advisor. James immediately arranged for the service, gave an estimated time of repair (ETR), with a promise to call me upon completion. I was called early, and told my car was ready to go. When I arrived to pickup the car, James explained in detail what was done, and it was not just one item completed, but a second recall item was completed as well. While looing around the sales floor, Abdul Kebe approached and guided me to cars I had an interest in, opened them up, and reviewed key features, as well as rebate offers. Abdul, introduced me to Sales Manager Paul Bateman, who offered to assist in obtaining finance services when ever I'm ready to upgrade to a newer vehicle. Great staff, and prompt friendly service. Impressive dealership. More

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Not a good impression. I had very high hopes with this dealership given their ratings on Google. They proved me wrong. Two weeks ago I and my wife visited the dealership to I had very high hopes with this dealership given their ratings on Google. They proved me wrong. Two weeks ago I and my wife visited the dealership to look at a brand new 2018 Nissan Frontier PRO-4X. I already knew what I wanted and had done some research about the various options ad prices, the typical due diligence. Lorenzo P. greeted us well and took care of us, showed us the vehicle and then we talked some numbers. I negotiated a price with them out-the-door for $X, they wanted $X+500. I wasn't letting up as the truck didn't have some options like tow-hitch and bed-extender. Last week they got another truck with the options of same exact model+trim etc. I asked Lorenzo if they would do the same $X+500 as it has the options I wanted.He was helpful and said his Manager Paul wanted to talk. Paul, I think had zero idea of what I had negotiated with the others and says we would do $X+500+ Tax+Title+License. Now that is ridiculous. When I told hi about the deal I negotiated he denied knowledge of what was going on an said he stands to lose $2500 if he agrees to that price. I respectfully denied his offer. My question to the Reliable Nissan dealership is that " when your sales people go inside an office like 13 times when people visit you, what are they doing?". UTTER DISAPPOINTMENT! More

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Salesman great Salesman was really attentive and helpful his name is Enrique. Ask for him when you go in. Also, sales manager and service manager took care of our co Salesman was really attentive and helpful his name is Enrique. Ask for him when you go in. Also, sales manager and service manager took care of our concerns regarding the contract. More

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Awesome customer from Craig Stewart I had an incredible service experience at reliable Nissan in Albuquerque with Craig Stewart. We Purchased a 2014 Ford Focuses for my son......From s I had an incredible service experience at reliable Nissan in Albuquerque with Craig Stewart. We Purchased a 2014 Ford Focuses for my son......From start to finish it was a delightful experience. Craig & team were very professional & made us feel like family. I would recommend this dealership to anyone looking to purchase a vehicle. More

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Awesome Service Craig Stewart was amazing in helping me find and purchase my new car! The service was exceptional, I highly recommend requesting him to help you! Craig Stewart was amazing in helping me find and purchase my new car! The service was exceptional, I highly recommend requesting him to help you! More

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Susan Miller is a Rockstar! I would like to thank all of the staff at Reliable Nissan. Susan Miller was my sales person she was OUTSTANDING! This was the best car buying experien I would like to thank all of the staff at Reliable Nissan. Susan Miller was my sales person she was OUTSTANDING! This was the best car buying experience that I've ever had. Susan Miller far exceeded my expectations as a sales professional. I will recommend all my friends and family to go see Susan at Reliable Nissan. James and Lisa More

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One of the best and easiest purchases you can have This company has renewed its ability to completely take care of customers. From start to finish and follow ups, fantastic. The management and staff ar This company has renewed its ability to completely take care of customers. From start to finish and follow ups, fantastic. The management and staff are to be commended to friendliness, knowledge and care of there customers. Robert Ladson More

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Samantha was great. She was referred to me by a friend of mine and she didn't disappoint! She gave us a great price up front and she even delivered the vehicle to Las Cruces for us because we were unable to mine and she didn't disappoint! She gave us a great price up front and she even delivered the vehicle to Las Cruces for us because we were unable to get to Albuquerque due to a family situation. All prices were what we agreed upon and there were no hidden charges/fees like some dealers try to sneak in there. I would recommend this dealer and specifically Samantha to anyone! More

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