"Our 5th car from Dean Team"
Our 5th Subaru from the Dean Team dealership, and each experience was better that the last. Paul Bierman and JD Daugherty bend over backwards to ensure their customers are completely satisfied with their vehicle purchase, and Jeff Price and Annie Thompson do the same when the car is in for service. We wouldn't buy a car anywhere else!
"Would highly recommend"
I can always count on Jason to find the car of my dreams . Him and his team definitely know what they are doing . Highly recommend !
"Customer Service "
I did not end up purchasing a vehicle here, but the customer service was fabulous. Paul was very easy to talk to and was genuinely interested in finding the best car for me. I test drove 3 different vehicles & never felt any pressure to purchase. Will definitely go back!
"Great Service, friendly and thoughtful staff"
Everyone I interacted with was friendly and genuine. Interactions involved in used car sales and purchasing experiences can often feel aggressive and insincere but that was not the case with Paul. Paul was helpful, informative, knowledgeable, and seemed to sincerely want to help me make the best decision to fit my needs.
Paul went above and beyond to make sure I was making the most fiscally beneficial decision as well. My lease was ending and he informed me of a buyout option that could result in some extra cash in my pocket. Unfortunately, the buyout amount wouldn't have resulted in much of a return so we ultimately didn't go through with it but the fact that the idea was posed to me was much appreciated. Paul even called the lessor himself to help me explore the option.
The administrative process was quick and painless as well. Thank you, Jason!
I would absolutely recommend Paul and the Dean Team to anyone in the market for a used car.
"Found the right car at Dean Team Subaru/VW"
Dean Team Subaru/VW had an excellent selection of recent model used Subarus to look at. Our salesman Paul Biermann was very supportive in helping us select the right 2018 Crosstrek for us. We love how the vehicle looks, drives, and the safety features are excellent. This is our first Subaru and the experience at Dean Team will have us back there again.
"Patient, fair, and nice."
- Rob Compton
Paul Biermann has been a pleasure to work with through two purchases (one used one new). I would recommend him to anyone looking at a new or used car at Dean Team Ballwin.
"Piece of Cake"
- Scott B Sandler
Buying a car from the Dean team was a great experience from start to finish. They were respectful and sensitive to my needs while at the same time (without pressure) giving me suggestions to think outside the box. I went back and forth on whether to lease or buy for about a week. Paul, my salesman was cool, very patient and thoroughly explained the advantages and disadvantages of leasing vs. buying. They even let me take the car home for 24 hours to test drive. I ended up buying. What I like about this dealership is they don't use high pressure sales tactics. If you are in the market for a Subaru or VW talk to Paul, you won't be disappointed. I highly recommend the Dean Team (Ballwin).
"Made everything too easy for me to purchase the VW"
Because of time constraints, Paul brought a car over to my work and let me test drive a vehicle. That was enough, I knew I was buying a car from this dealership. Jason gave me a thorough, but a quick paperwork process, because he knew I had limited time. Great job to all.
"2016 VW Tiguan"
Glad I stopped in this dealership to purchase my vehicle. Jason and Paul were knowledgeable and the process was really quick and easy!! Thanks again to you both!!
"bought used car"
Excellent experience. Very polite and knowledgeable salesman ( Paul Biermann ).
Would definitely do business with this dealership again. I will recommend this dealership to my family and others