Paul Bushnell | Page 10

Excellent car buying experience We visited Reno Lithia Subaru just to get an idea of what was available and cost. Rob Canadian spent a lot of time with us that day and he was profes We visited Reno Lithia Subaru just to get an idea of what was available and cost. Rob Canadian spent a lot of time with us that day and he was professional, knowledgeable and friendly. We then tried Costco Auto Plan and were very happy that this dealer was on the Costco plan. Paul Bushnell helped get us started since he was a Costco sales person, but Rob sat with us and finalized the deal. Kept us happy and assured us every step of the way. He gave us the deal we were looking for. He then took us to service and introduced us and scheduled our extended warranty 4 way service appointment. Overall the best car buying experience I have had. More

Report | Print

Bought from here: 05 forester, 09 forester, 2014 crosstrek Our Subarus have been so dependable I was almost afraid to buy anything else! The all wheel drive and anti lock brakes saved my "bacon" a time or two Our Subarus have been so dependable I was almost afraid to buy anything else! The all wheel drive and anti lock brakes saved my "bacon" a time or two when I was going too fast for the snowy conditions. More

Report | Print

Jesse Watkins I am from Lodi CA and shopped around via internet all over Northern California Subaru dealers and none of them wanted to give me a "deal" on the Subar I am from Lodi CA and shopped around via internet all over Northern California Subaru dealers and none of them wanted to give me a "deal" on the Subaru 2015 Outback I used Consumer Reports guide lines. The person you want to contact is Jessie Watkins for a great deal, the internet sales manager. Got a sweet deal and no pressure to add anything on to the purchase of my 2015 Outback. Extremely polite, knew the product he was selling. I would highly recommend contacting Jesse Watkins if your are serious about getting a new Subaru More

Report | Print

would do it again at Lithia Reno Subaru Everything is perfect. pre-delivery service could improve. I only discovered sticky stuff that a carwash would not remove, had to hand clean it myse Everything is perfect. pre-delivery service could improve. I only discovered sticky stuff that a carwash would not remove, had to hand clean it myself. More

Report | Print

Great Experience! Jesse and Paul were both very helpful from beginning to end. On the day I purchased my new Forester Jesse stayed late, and made the paperwork/purchase Jesse and Paul were both very helpful from beginning to end. On the day I purchased my new Forester Jesse stayed late, and made the paperwork/purchase process very smooth. Great experience overall, in fact my wife went back a few weeks later and purchased a new Impreza! More

Report | Print

I first looked at the Impreza Sport at the Reno car show, for 2 years, great little car. I was eligible for a VIP pricing program, and I had a choice of which dealer in the area to work with. I initially c for 2 years, great little car. I was eligible for a VIP pricing program, and I had a choice of which dealer in the area to work with. I initially chose Lithia to see how i would be treated. Paul Bushnell contacted me when he received my paperwork and explained the price over the phone, and when i drove up to Reno to meet him in person, he was very honest in disclosing fees. I've had bad car salesmen experiences in the past and this was a very pleasant surprise to be treated with respect and courtesy. When I visited another area Subaru deal, it was a big secret to get a price, insisting I fill out a credit application, wanted me to buy a different car, etc. I had made the right choice in choosing Lithia. Paul was very patient with me, in letting me make up my mind to actually buy a new car (my last one was a 1997, I don't do this often), and kept me informed of the status of the Impreza in the color and transmission I wanted. Due to his days off, he introduced me to Jesse Watkins, who would be working on my day off when I would come back to take possession of the car. Jesse was also awesome to work with, very polite, knowledgeable about the car. he explained the whole paperwork process we'd be going through for financing and actually purchasing the car, and then stayed late to walk me through the car's features before I drove off the lot. I've called both him and Paul with questions and have always had a good response. They've encouraged me to call if I have more questions. Very personable, and I felt like the truly cared about my experience. My green form arrived promptly to take to DMV. I would recommend Lithia. More

Report | Print

When it came time to turn in our 2011 Subaru we made our first contact with the team at Litia Subaru in Reno, we thought of them first because of our buying experience there in August of 2010. I would like first contact with the team at Litia Subaru in Reno, we thought of them first because of our buying experience there in August of 2010. I would like to point out that my wife and I live near Vallejo, CA, a 3.5 hour drive from Reno. When we contact the dealership in early January we were put in contact with Jesse Watkins and what a terrific experience he created for us. The entire process was handled by phone and email, Jesse responded to our frequent requests quickly and thorougly and he made us feel like we were his only and most important customers every time we spoke (if only the slot machines at Harrah's treated us as well). We drove up to Reno from the SF Bay Area on Saturday morning to pick up the car.....we arrived at the dealership at about 9:45AM and were on our way out of town (well, not really out of town....there was that stop at Harrah's) before noon. The completion of the paperwork went quickly and smoothly, best of all there were no surprises. The car was exactly at described and promised, price and terms were as promised and Jesse exceeded our expectations. Although the dealership was busy, everyone made us feel welcome and appreciated. Paul Bushness, the Internet Sales Manager (with whom we spoke by phone a few times when Jesse wasn't available) stopped by to say hello as did Randy Goldman, the General Manager. I would encourage anyone considering a Subaru to give Jesse and his colleagues at Lithia Subaru Reno an opportunity to earn your business. More

Report | Print

This place falsely advertises on forums pretending to be a customer, "who got an UNBEATABLE DEAL." To only get you interested and in the door. Then they will try to hide all fees from you and jack up the pr a customer, "who got an UNBEATABLE DEAL." To only get you interested and in the door. Then they will try to hide all fees from you and jack up the price after receiving your deposit. Any dealership that conducts their business like this is immoral and should not be trusted with your investment. Filed a report with subaru international as well - your staff needs to be disciplined or at least learn how to hide your IP's registered to your business. More

Report | Print

These group was great fast fair dealings friendly professional helped me out of a bad situation with a lemon from Carson City Hohl I was upside down in a car that was not reliable but now thanks to g professional helped me out of a bad situation with a lemon from Carson City Hohl I was upside down in a car that was not reliable but now thanks to great staff in a new car and took no time at all minus all the games straight shooters here helpful - easy to recommend them save the drive don't go to Carson it's not all about you at Hohl More

Report | Print

Paul Bushnell sold me a Subaru Legacy GT that I love! Randy Goldman took great care of me and I would recommend doing business with both of them!! Randy Goldman took great care of me and I would recommend doing business with both of them!! More

Report | Print