Paul Clark | Page 9

Friendly, no BS dealership We originally leased our car and all went smoothly. I don’t recall our salesman’s name but he was very forthcoming and transparent. We now decided to We originally leased our car and all went smoothly. I don’t recall our salesman’s name but he was very forthcoming and transparent. We now decided to buy out the leased vehicle because we really like it. Chuck was our salesman and he was great - friendly and helpful. The two men in finance were also friendly and easy to work with. Our only minor issues were that it was their first day using a new digital signing system so we were there for over 4 hours instead of the “couple” we were originally told, and after the service department did a 100-point check and out the car on the charger, we got it back with an error message that said “needs service” (they quickly and happily remedied that though). Oh, and I think their receptionist was not happy to be there on a Saturday, she was sullen and just short of rude. Overall, this is one of the best auto dealerships I have ever dealt with, so thank you, Capistrano VW! More

by pamela.niemi Verified Customer Verified Customer

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2014 Passat TDI Great sales team and buying experience. This is what buying a car should be .Richard knows the product and was very helpful finding the right vehicle Great sales team and buying experience. This is what buying a car should be .Richard knows the product and was very helpful finding the right vehicle for us. This dealership should be the model for the car buying experience. It’s worth driving 30 miles to buy my car here. More

by RICK_GONZILLA Verified Customer Verified Customer

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Terrific This is the 2nd vehicle we have purchased from Capo VW and we have been happy with the sales experience on both occasions. Buddy Holguin did an outst This is the 2nd vehicle we have purchased from Capo VW and we have been happy with the sales experience on both occasions. Buddy Holguin did an outstanding job making sure we understood the features of the 2015 ML350, even though it is not a VW product. We had a comparable experience with Capo when we purchased our 2017 Golf sportwagen. Thanks for the great experience. Jim & Myrna More

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Thumbs up for Mike for his awesome customer service! Michael Sieber reached out to us doing a personalise video of a Tiguan R-Line we really liked and he came to the dealership on his day off to let us d Michael Sieber reached out to us doing a personalise video of a Tiguan R-Line we really liked and he came to the dealership on his day off to let us drive it. Our experience with Capistrano VW was very good from beginning to end thanks to Michael who guided us through the process of leasing a car. We are so happy with our purchase :) More

by INFO73 Verified Customer Verified Customer

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Professional experience I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very hap I had a wonderful experience as the staff was very professional and the transaction went smoothly. The car is like new and my wife and I are very happy with our purchase. More

by tristen2 Verified Customer Verified Customer

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Purchase of leased car Great VW team effort and great results The team at VW was professional, knowledgeable, results oriented, efficient, friendly, and we were able to co Great VW team effort and great results The team at VW was professional, knowledgeable, results oriented, efficient, friendly, and we were able to come agreeable terms. More

by cyrusmovaghar Verified Customer Verified Customer

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Easy Buying Experience I went in to look at the Atlas... drove it and loved it. In working with my sales rep, I told him what I could afford, the terms of the deal, and sai I went in to look at the Atlas... drove it and loved it. In working with my sales rep, I told him what I could afford, the terms of the deal, and said if we can do it, we have a deal. It took a little negotiating but we ended up where I wanted to be, and I drove off in my new Atlas. Great little dealership, no pressure, and I feel I got a great deal! More

by bbach92 Verified Customer Verified Customer

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2019 Tiguan Lease Capistrano Volkswagen dealership customer service was fantastic. We had met with other VW dealers in the area but chose to make our purchase at this l Capistrano Volkswagen dealership customer service was fantastic. We had met with other VW dealers in the area but chose to make our purchase at this location due to the experience we had. You do not feel sold or taken advantage of. Everyone we worked with was friendly, knowledgeable and fair. More

by lindsey.b314 Verified Customer Verified Customer

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Great car buying experience - at both Capo VW and Mazda All team members made our experience as easy and stress-free as possible. From Pat to Nick at VW who we bought the car through and even to the folks All team members made our experience as easy and stress-free as possible. From Pat to Nick at VW who we bought the car through and even to the folks at Mazda (Heather) that showed us some great options. I highly recommend this dealership - especially for those in the So County. We will definitely consider Capo VW/Mazda during our next car buying experience. More

by jody.g.bradshaw Verified Customer Verified Customer

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Purchase new car for teenager twins #16 We visited another VW dealer the same day and was haggled. We met Steve late in the day and he was no nonsense and honest. We ended up purchasing a ne We visited another VW dealer the same day and was haggled. We met Steve late in the day and he was no nonsense and honest. We ended up purchasing a new car for the same price as a used! We will be back for #2!! More

by drpriest2001 Verified Customer Verified Customer

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