Paul Cotton
Paul Cotton at Kelly Ford

Paul Cotton | Page 7

NEW CAR MANAGER

Kelly Ford

776 Magnolia Avenue
Melbourne, FL 32935

Contact Me
4.9
79 Reviews

Moved From The United Kingdom in 1994 , Worked with Ford since then, Glens Falls New York , Then Asheville NC, Now Kelly Ford Melbourne

Dealership Experience

25 yrs, 8 mos

Specialties & Trainings

Leasing and Fleel

4.9

79 Reviews

Write a Review

79 Reviews of Paul Cotton

June 16, 2022

Dealership Rating
Employee Rating

Andre, Paul and Mike made the purchase process a next level experience. Best buying experience our family has had!! More

by travisbranham
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, Clayton Flynn , Andre Mannain

Jun 16, 2022

Kelly Ford responded

Travis, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

June 12, 2022

Dealership Rating
Employee Rating

Super quick and easy, great folks to deal with. This was probably the quickest new car transaction I've had. More

by DKTN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clayton Flynn , Kyle Bekkelund, Nicholas Lagges

Jun 13, 2022

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

November 12, 2021

Dealership Rating
Employee Rating

Justin and Brody went above and beyond my expectations. Best experience I’ve ever had purchasing a vehicle. More

by Tshank90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Decker, Nicholas Lagges, Brody Mincey

Nov 15, 2021

Kelly Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. The Kelly Ford Team

November 05, 2021

Dealership Rating
Employee Rating

Awesome experience! Paul Cotton was amazing to work with! Sandy in the finance department was great too! More

by jeg.garber
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Nov 09, 2021

Kelly Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Kelly Ford Team

October 14, 2021

Dealership Rating
Employee Rating

The experience of special ordering a truck although longer than I would have liked, was exactly the time you explained. I’m sure the lead time will shorten as things get back to normal. The actual cl More

by MikeC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2021

Kelly Ford responded

Mike, Thank you for your 5 Star Review. Valerie is a valued team member here with Kelly Ford. I will share your thoughts with her. Please send her your referrals, family or friends. The Kelly Ford Team

July 08, 2021

Dealership Rating
Employee Rating

Initially met with Paul and since he was going to be away, he set me up with Valerie who did an excellent job making my first new car purchase a wonderful experience. More

by patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Donaldson , Nicholas Lagges

Jul 13, 2021

Kelly Ford responded

Patty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Kelly Ford Team

April 19, 2021

Dealership Rating
Employee Rating

Tom and Mike went above and beyond to find me the vehicle I wanted for the price, and with the accessories I wanted! Thank you gentlemen! More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Tommy McGee

Apr 19, 2021

Kelly Ford responded

Jeremy, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. Chris Saraceno Vice President and Partner Kelly Automotive Group

April 16, 2021

Dealership Rating
Employee Rating

I placed an order for a custom F-250 with Paul back on 3/5/21, and contact him this time to request the VIN and Order Code. Paul responded quickly with exactly what I need so that I can now track the pro More

by rvaupel
Recommend Dealer
Yes
Apr 16, 2021

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Chris Saraceno Vice President and Partner Kelly Automotive Group

March 17, 2021

Dealership Rating
Employee Rating

The sales people, especially Paul and Phil, were very attentive and worked well with us! The car I wanted was in Orlando and they had it on the lot the next day and ready for me to drive home within hour More

by Radar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lagges, Phil Pettus

Mar 19, 2021

Kelly Ford responded

Thank you for taking the time and effort to write Your 5 Star Review. We greatly appreciate the fact that you and your family stopped in to visit us at Kelly Ford to shop and purchase your new vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 04, 2021

Dealership Rating
Employee Rating

I was so impressed with the hassle free purchase of my vehicle. Phil and Paul were amazing. I was extremely impressed with Mike with how quick and easy the financing was. I will see you guys again in 3 ye More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich , Phil Pettus

Mar 05, 2021

Kelly Ford responded

Michelle, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! The Kelly Ford Team

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