246 Reviews
Write a Review246 Reviews of Paul Dackow
July 24, 2019
New Car The car I had wanted ( or thought I did) had sold in the time since I saw it Weds. until I brought my girl to see it Thurs. There was a similar car a The car I had wanted ( or thought I did) had sold in the time since I saw it Weds. until I brought my girl to see it Thurs. There was a similar car a year older but with less miles than the first. It was marked to head to auction at the end of the week so I knew Lexus would deal. The car was marked down $4k to move it. The salesman said the was no more room but we got them lower. I got a fabulous car. Four years old with 10k miles for little more than half the cost of new. I couldn't be any happier. More
July 24, 2019
No Response on last Review from Service Dept Since submitting the last review last week regarding action not taken when I arrived for window tinting service, I have not heard from Service Dept. W Since submitting the last review last week regarding action not taken when I arrived for window tinting service, I have not heard from Service Dept. What's the point of submitting another survey? Please explain. More
July 20, 2019
New ES300h lease Our sales person which we used for the 4 transactions with Lexus was very helpful in finding the car we were looking for. We were happy with the proce Our sales person which we used for the 4 transactions with Lexus was very helpful in finding the car we were looking for. We were happy with the process of the lease and the person in charge of financing. More
Other Employees Tagged: Twala Wagner
July 20, 2019
Awesome affordable prices on used vehicles!?? I’ll recommend to people on Las Vegas to check Lexus of Henderson Dealer! Sale event had the car was on my min affordable prices on used vehicles!?? I’ll recommend to people on Las Vegas to check Lexus of Henderson Dealer! Sale event had the car was on my mind More
July 18, 2019
Unlock doors I requested to have my certified Lexus ES300h just purchased from your dealership to have all the doors unlocked when unlocking the door. This was req I requested to have my certified Lexus ES300h just purchased from your dealership to have all the doors unlocked when unlocking the door. This was requested was made when I first pulled up at the service area when I came in for a scheduled tinting appointment. Thank you for the loaner. When I retuned to pick up the car, that request was not done even though I was assured it will be done. More
July 17, 2019
Car buying made enjoyable The main showroom and customer areas were welcoming. All associates we encountered were professional , friendly and made our experience with Lexus on The main showroom and customer areas were welcoming. All associates we encountered were professional , friendly and made our experience with Lexus one of the best. More
Other Employees Tagged: Thomas in Finance
July 13, 2019
Paul Dackow - the Man Ken noticed us whilst browsing in the Showroom looking at CLexus cars. He came over and that started the whole process. We were there to service our 2 Ken noticed us whilst browsing in the Showroom looking at CLexus cars. He came over and that started the whole process. We were there to service our 2013 ES300h as planned. After the test drive of the RX we were taken to Paul who was going to crunch so numbers. Ken and Paul are both very courteous and listens very carefully. Paul knew that our interest in the RX wasn't too hot and when I told him about a prior visit to look at a newer ES300h some months ago, he immediately got us interested. After a few offers and counter offers, the deal was closed. Of course, Paul explained the new features of this model and demonstrated how to operate them. What a guy ! He was very thorough especially during the very hot summer weather, he kept on going. Lexus of Henderson Management - you are very fortunate to have a man like Paul Dackow working for you. He is excellent in understanding and listening to customers needs and wishes and comes up with the answers and solutions both benefitting the dealership and customer. More
July 05, 2019
I'm the HAPPIEST car owner on the planet!!! Everything that Paul Dackow told me about my car buying experience with Lexus was EXACTLY what I was promised and MORE! He was so kind, patient, and Everything that Paul Dackow told me about my car buying experience with Lexus was EXACTLY what I was promised and MORE! He was so kind, patient, and above all HONEST with me and my husband. We had actually gone to contract at Ford Country on a new 2019 Edge Titanium, bu of course, the dealership lied to us about the numbers, the service plan, and of course wanted to sell us an extended warranty for 4 years 100,000 miles for an extra $4400. We told them, if the numbers were even remotely close... that there was NO comparison.. We would go with the Lexus. The BEST car buying experience I've had in my entire lifetime... (20 plus vehicles)... and I'm no doubt going to be a LEXUS customer FOREVER! More
Other Employees Tagged: Twala Wagner
July 03, 2019
Complimentary Service Check in was immediate, process took approximately an hour and a half. Very pleased with my experience. I’ll return in the winter for my next appoin Check in was immediate, process took approximately an hour and a half. Very pleased with my experience. I’ll return in the winter for my next appointment and expect the same flawless experience. More
Other Employees Tagged: Jay Dalit
June 30, 2019
Excellent Everyone at Lexus is polite and knowledgeable. I always receive excellent customer service. I have been a Lexus customer/car owner for 6 plus years. Everyone at Lexus is polite and knowledgeable. I always receive excellent customer service. I have been a Lexus customer/car owner for 6 plus years. More
Other Employees Tagged: Joshua Pascual
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