Paul Dackow | Page 23

I'm the HAPPIEST car owner on the planet!!! Everything that Paul Dackow told me about my car buying experience with Lexus was EXACTLY what I was promised and MORE! He was so kind, patient, and Everything that Paul Dackow told me about my car buying experience with Lexus was EXACTLY what I was promised and MORE! He was so kind, patient, and above all HONEST with me and my husband. We had actually gone to contract at Ford Country on a new 2019 Edge Titanium, bu of course, the dealership lied to us about the numbers, the service plan, and of course wanted to sell us an extended warranty for 4 years 100,000 miles for an extra $4400. We told them, if the numbers were even remotely close... that there was NO comparison.. We would go with the Lexus. The BEST car buying experience I've had in my entire lifetime... (20 plus vehicles)... and I'm no doubt going to be a LEXUS customer FOREVER! More

by kimkellyreed Verified Customer Verified Customer

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Complimentary Service Check in was immediate, process took approximately an hour and a half. Very pleased with my experience. I’ll return in the winter for my next appoin Check in was immediate, process took approximately an hour and a half. Very pleased with my experience. I’ll return in the winter for my next appointment and expect the same flawless experience. More

by cmrlvnv Verified Customer Verified Customer

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Excellent Everyone at Lexus is polite and knowledgeable. I always receive excellent customer service. I have been a Lexus customer/car owner for 6 plus years. Everyone at Lexus is polite and knowledgeable. I always receive excellent customer service. I have been a Lexus customer/car owner for 6 plus years. More

by CAMMANMARTHA Verified Customer Verified Customer

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Nice people. Both sales person and Financial Service Manager are very professional and helpful. Nice dealership with no pressure of purchasing. Dealership nice an Both sales person and Financial Service Manager are very professional and helpful. Nice dealership with no pressure of purchasing. Dealership nice and clean, feel very good . More

by stephenpcheng Verified Customer Verified Customer

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Awesome Experience A great Lexus Dealership which is very well run. I would highly recommend anyone looking for a new vehicle to come check out their great lineup of di A great Lexus Dealership which is very well run. I would highly recommend anyone looking for a new vehicle to come check out their great lineup of different products. More

by Jason Verified Customer Verified Customer

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Knowledgeable and Personable It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs and concerns and addressed them all. I love my new Lexus and look forward to working with Paul in the future. More

by PURFKZN Verified Customer Verified Customer

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Excellence Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! More

by D Dobson Verified Customer Verified Customer

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decided on a Lexus to fulfill need for a luxury midsize suv Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final th Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final three which included the Lincoln and BMW we eliminated the BMW as they had no warranty service provider within 100 miles. We were told that the local Toyota dealer that had Lexus Certified mechanics could provide warranty service on the Lexus which we decided to purchase. Two days after the purchase I decided to verify with our local Toyota dealer that they could in fact provide any warranty service needed for our Lexus. I was told they in fact could not provide that service. I contacted Thomas in finance who we had received that confirmation from and he worked hard to find an amicable solution. My only issue was incorrect negative comments from Paul Dackow towards the Lincoln Nautilus we had driven twice and researched to try and sway our decision. If it is Lexus policy to make such negative comments about their competition they need to know their facts as it is not appreciated and insults the buyer's intelligence. More

by BOBRATH Verified Customer Verified Customer

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Excellent Customer Service! The customer service was simply the best! Hats off to the entire team and Kudos to Lexus of Henderson. This is the fifth Lexus I’ve purchased here and The customer service was simply the best! Hats off to the entire team and Kudos to Lexus of Henderson. This is the fifth Lexus I’ve purchased here and I don’t plan to buy from any other dealership as long as this team is in place. More

by FMILLIGAN0 Verified Customer Verified Customer

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My service man was the best I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved More

by NANCYS2 Verified Customer Verified Customer

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