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Paul Dackow
244 Reviews
244 Reviews
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244 Reviews of Paul Dackow
June 02, 2019
Knowledgeable and Personable It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs and concerns and addressed them all. I love my new Lexus and look forward to working with Paul in the future. More
by PURFKZN
Verified Customer
June 01, 2019
Excellence Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! More
by D Dobson
Other Employees Tagged: Tito J D' Leon Jr
May 26, 2019
decided on a Lexus to fulfill need for a luxury midsize suv Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final th Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final three which included the Lincoln and BMW we eliminated the BMW as they had no warranty service provider within 100 miles. We were told that the local Toyota dealer that had Lexus Certified mechanics could provide warranty service on the Lexus which we decided to purchase. Two days after the purchase I decided to verify with our local Toyota dealer that they could in fact provide any warranty service needed for our Lexus. I was told they in fact could not provide that service. I contacted Thomas in finance who we had received that confirmation from and he worked hard to find an amicable solution. My only issue was incorrect negative comments from Paul Dackow towards the Lincoln Nautilus we had driven twice and researched to try and sway our decision. If it is Lexus policy to make such negative comments about their competition they need to know their facts as it is not appreciated and insults the buyer's intelligence. More
by BOBRATH
Other Employees Tagged: Rick White , Thomas in Finance
May 11, 2019
Excellent Customer Service! The customer service was simply the best! Hats off to the entire team and Kudos to Lexus of Henderson. This is the fifth Lexus I’ve purchased here and The customer service was simply the best! Hats off to the entire team and Kudos to Lexus of Henderson. This is the fifth Lexus I’ve purchased here and I don’t plan to buy from any other dealership as long as this team is in place. More
by FMILLIGAN0
Other Employees Tagged: Joshua Pascual
May 04, 2019
My service man was the best I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved More
by NANCYS2
Other Employees Tagged: Craig Kelly, Robert Mirrer, Twala Wagner, Frank in It
March 10, 2019
1st class treatment Service managers are always polite and professional. The customer lounge/waiting area is always neat and well stocked with water and other refreshment Service managers are always polite and professional. The customer lounge/waiting area is always neat and well stocked with water and other refreshment making a professional expresion of gratitude for our business. More
by marty
Other Employees Tagged: Tyler
March 07, 2019
Professionalism Michelle Souson is a very professional and very attentive to the customer's need. It is very easy to work with Michelle. Paul talking very unprofessio Michelle Souson is a very professional and very attentive to the customer's need. It is very easy to work with Michelle. Paul talking very unprofessional. I will not recommend him to my friends. More
by a_lim63
Other Employees Tagged: Michelle Suson
March 07, 2019
Wonderful but time consuming We felt very comfortable with Paul Dackow as our sales person. He was very professional and answered all our questions honestly. The only problem wa We felt very comfortable with Paul Dackow as our sales person. He was very professional and answered all our questions honestly. The only problem was the fact that we had to wait so many hours to get the sale finalized as they were short on personnel. More
by MNMROSSI
February 27, 2019
Pleasant experience renewing a new lease. Staff are very curteous & helpful. Place is clean, neat & comfortable. Sales representative Paul Dackow is professional & patient. Your financial m Staff are very curteous & helpful. Place is clean, neat & comfortable. Sales representative Paul Dackow is professional & patient. Your financial manager is very proficient. Overall it's a nice experience. More
by A.HWANG09
February 06, 2019
Perfect Definitely one of the best dealerships in town. I couldn’t have been more happy to be getting my second lexus from them. I will be returning for anot Definitely one of the best dealerships in town. I couldn’t have been more happy to be getting my second lexus from them. I will be returning for another one. More
by JOSH.DDESIGNSLV
Other Employees Tagged: Rick White
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