Paul Dackow | Page 24

Nice people. Both sales person and Financial Service Manager are very professional and helpful. Nice dealership with no pressure of purchasing. Dealership nice an Both sales person and Financial Service Manager are very professional and helpful. Nice dealership with no pressure of purchasing. Dealership nice and clean, feel very good . More

by stephenpcheng Verified Customer Verified Customer

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Awesome Experience A great Lexus Dealership which is very well run. I would highly recommend anyone looking for a new vehicle to come check out their great lineup of di A great Lexus Dealership which is very well run. I would highly recommend anyone looking for a new vehicle to come check out their great lineup of different products. More

by Jason Verified Customer Verified Customer

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Knowledgeable and Personable It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs and concerns and addressed them all. I love my new Lexus and look forward to working with Paul in the future. More

by PURFKZN Verified Customer Verified Customer

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Excellence Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! More

by D Dobson Verified Customer Verified Customer

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decided on a Lexus to fulfill need for a luxury midsize suv Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final th Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final three which included the Lincoln and BMW we eliminated the BMW as they had no warranty service provider within 100 miles. We were told that the local Toyota dealer that had Lexus Certified mechanics could provide warranty service on the Lexus which we decided to purchase. Two days after the purchase I decided to verify with our local Toyota dealer that they could in fact provide any warranty service needed for our Lexus. I was told they in fact could not provide that service. I contacted Thomas in finance who we had received that confirmation from and he worked hard to find an amicable solution. My only issue was incorrect negative comments from Paul Dackow towards the Lincoln Nautilus we had driven twice and researched to try and sway our decision. If it is Lexus policy to make such negative comments about their competition they need to know their facts as it is not appreciated and insults the buyer's intelligence. More

by BOBRATH Verified Customer Verified Customer

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Excellent Customer Service! The customer service was simply the best! Hats off to the entire team and Kudos to Lexus of Henderson. This is the fifth Lexus I’ve purchased here and The customer service was simply the best! Hats off to the entire team and Kudos to Lexus of Henderson. This is the fifth Lexus I’ve purchased here and I don’t plan to buy from any other dealership as long as this team is in place. More

by FMILLIGAN0 Verified Customer Verified Customer

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My service man was the best I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved I keep a Lexus because of the quality of service , the people and the surroundings. No where have I ever been treated better by everyone involved More

by NANCYS2 Verified Customer Verified Customer

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1st class treatment Service managers are always polite and professional. The customer lounge/waiting area is always neat and well stocked with water and other refreshment Service managers are always polite and professional. The customer lounge/waiting area is always neat and well stocked with water and other refreshment making a professional expresion of gratitude for our business. More

by marty Verified Customer Verified Customer

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Professionalism Michelle Souson is a very professional and very attentive to the customer's need. It is very easy to work with Michelle. Paul talking very unprofessio Michelle Souson is a very professional and very attentive to the customer's need. It is very easy to work with Michelle. Paul talking very unprofessional. I will not recommend him to my friends. More

by a_lim63 Verified Customer Verified Customer

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Wonderful but time consuming We felt very comfortable with Paul Dackow as our sales person. He was very professional and answered all our questions honestly. The only problem wa We felt very comfortable with Paul Dackow as our sales person. He was very professional and answered all our questions honestly. The only problem was the fact that we had to wait so many hours to get the sale finalized as they were short on personnel. More

by MNMROSSI Verified Customer Verified Customer

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