Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Hills Ford
Bremerton, WA
710 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 03, 2026
DO NOT buy from West Hills Ford.
They sold me a defective new Ford Transit. When I asked for help, General Manager Clayton Crittenden refused to help and sent me to Ford.
Terrible
More
by Yurii
Employees Worked With
Clayton Crittenden General Manager, Matthew Sayers
May 19, 2026
Buyers Beware…After doing our loan agreement and even
amending paperwork days later the Finance Director Magdy Boules then sent a whole new fraudulent/forged loan agreement to the bank. He e-signed our s
More
by Lyndsey D.
Employees Worked With
Clayton Crittenden, Magdy Boules
March 23, 2026
Beginning with my first communication with West Hills
Ford, it became immediately apparent that I was going to have an extremely poor customer service experience.
From the very beginning, I clearly c
More
by Kevin Hazelwood
Employees Worked With
Kevin Oates, Magdy Boules, Zachary Re
