Paul Frey | Page 51

The first but not the last! After spending several hours online trying to decipher the difference between a $200,000 458 Italia and a $290,000 458 Italia, I finally gave in and c After spending several hours online trying to decipher the difference between a $200,000 458 Italia and a $290,000 458 Italia, I finally gave in and called a dealership to see if someone would be willing to help explain a few things. I was extremely fortunate to have Lindsey answer the call and spend 20 or 30 minutes on the phone answering all of my questions. She convinced me to come into the dealership and I did 2 days later. Funny thing, I drove out that day in a gorgeous 458 Italia. This is my first Ferrari but it will not be my last!! More

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Recent Service at Boardwalk Ferrari I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of th I had an unusual electrical issue with my Ferrari California. After delivering the vehicle to the dealership, I was notified within a few hours of the cause of the problem. The Boardwalk service team did an excellent job of repairing my vehicle and in very short order. In addition, by tapping into their vast experience, they were able to cut my repair cost by 75%. I cannot compliment them enough. My special thanks go to Paul Frey, my personal service advisor, as well as to Sara Marques and Larry Neighbors for the consistently high level of customer satisfaction they deliver. And of course to the excellent service technicians at the dealership, because, without them, this could not have happened. Thank you. TRW More

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You are Awesome!! Salute'! We would like to thank the Boardwalk team for an outstanding experience from purchasing to service and everything in between. Lindsey - we can't say We would like to thank the Boardwalk team for an outstanding experience from purchasing to service and everything in between. Lindsey - we can't say enough about you! Your enthusiasm and passion for these cars is what makes us love our cars even more! Thank you for all that you do. Paul - you are always so helpful when we need service and so knowledgeable when we need the ins and outs of our cars. Kudos to all the Boardwalk Ferrari Maserati team!! More

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Simply the best! Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this Paul and Steve set the customer service bar very high - and beat it every time! They have taken care of my BMW for years and I highly recommend this shop for all premium European car repairs. More

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Thank You Boardwalk Ferrari Maserati of Plano - Awesome!! I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I hig I'd like to thank the Boardwalk Ferrari Maserati team for an outstanding buying and service experience! Thanks to Phil, Paul, Larry and Shad -- I highly recommend Boardwalk and I very much appreciate your efforts to make a great buying and service experience!! More

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Sam, David and Paul - World Class buying experience. Sam, David and Paul are always a pleasure to work with and they made this one of the easiest Super car purchases ever. Cheers!!! Mike Monin Sam, David and Paul are always a pleasure to work with and they made this one of the easiest Super car purchases ever. Cheers!!! Mike Monin More

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Great customer service In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for In just one of many instances a service rep went above and beyond the call of duty when he stayed more than an hour past closing to receive my 599 for estimation of damage caused by from a shipper gone bad. More

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Great Service When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. When I heard an unfamiliar noise in my car, I stopped in at Boardwalk one day, completely unannounced. One of the techs was able to help immediately. We went for a test ride, and then he spent the next 30 minutes going over everything and answering all my questions. Fortunately I don't have to stop in too often, but when I do I am always treated with courtesy and professionalism. Thank you, Steve and your team, for taking care me. More

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Ferrari Annual Maintenance and Track Certification Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very he Very good overall experience. Great work and the very best staff. Completed on time and below cost estimate. Staff on hand at Track event were very helpful and this was a nice touch demonstrating Boardwalk's "above and Beyond" level of service and attention to a quality customer experience. More

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service work to get front end aligned Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment pr Service department wad great to work with. Provided courtesy drop off and pickups. Guys were great to work with. Only issue I had is the alignment problem that I took it on for didn't get fixed the first time. If they would have done any test drive with the car, they would have noticed. So out took two trips to get it done right. But when it was competed the second time, I did my own test with the service manger and it was perfect More

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