"Most trusted service dept"
Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that they will not cheerfully address it. The quality of service and the friendliness of all of the staff is superior to any other dealership I have dealt with in my 40 years of automobile ownership.
normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd...
"Excellent servcie "
Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve runs a top notch service department.
"Excellent Service From The Top Notch Team at Boardwalk"
The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They have done work installing aftermarket mods on my McLaren several times and each time the work has been flawless and completed exactly when promised. Steve and the entire Service Team are great!
"Repairs on my 2000 Ferrari"
What can I say but just excellent service from Steve and his team. I had many exotics vehicles but by far this dealership was the best experience I ever had with any dealership I came across
- dave t. FF
Just ten days into ownership of my Ferrari F12, with less than 500 total miles on the odometer, I had the unfortunate experience of being peppered with stones from a passing rock hauler. No dents, but numerous little chips in the paint, a chipped headlight, and a chipped windshield. Talk about being sick to your stomach! Steve Fordham, Boardwalk Ferrari's Service Manager, said his team would handle everything from meeting with the insurance adjuster to repairing all damage to like-new condition. And they absolutely did. No fuss, no muss, no stress. While the car was under their care, I authorized the installation of a complete front end clear protective film (just in case something like this ever occurred again). The film was expertly done and gives me more peace of mind. Steve and his team are truly professional in every respect.
"Service needs to live up to brand Ferrari"
Whenever the car goes down, I have a fear of taking the car to service, as I never get a timely estimate of how long do I need to rent a car for. Upgrading from Porsche and BMW to Ferrari I expected stellar customer service, but frankly had been disheartened. Overall Naz Hormozi has been a blessing as she breathes a fresh breath of customer service.
"Just when you thought it couldnt get better!"
I thought my LaF couldn't get any better... ! then Nick and Steve got a hold of it!
Three days later... it's not just much better! it's AWESOME! WOW!
Thanks guys! You keep raising the bar, and it is appreciated.
Other Employees Tagged:
, Nick Smith
" Best Ferrari service "
Steve Fordham, service director at Boardwalk Ferrari, always places the client first. He cares for the client’s cars, as if they were his own. The expert Ferrari servicing, happy disposition of the management and staff, reasonable timeframe, and fair pricing, results in Boardwalk Ferrari being the only place to service ones Ferrari and Maserati vehicles.
I highly recomend Boardwalk Ferrari Service, Management and Staff.
"BoardWalk Service is always top tier!"
I have taken my Ferraris to the dealership for service for the last 5 years. The Service team has always been very professional, friendly and courteous. Steve Fordham has put together an awesome Service team and great technicians.