"Amazing experience superior service"
My experience with Boardwalk has been amazing. They are super attentive and very service oriented. The work has been completed on time and they kept me abreast of progress at any point. They drove my car to my house as I could not pick it up. Awesome experience, I strongly recommend Boardwalk Ferrari
"Professional and thorough"
As a "car guy" who has dealt with many of the high-end dealerships in Dallas, I consider Boardwalk Ferrari to be first class in all aspects of their business. Their service department has always been easy to deal with, and responsive to any issues I've had with my cars over the years. On this last visit, a critical part needed to come from Italy. Steve Fordham got involved in the process, and Naz Hormozi was incredibly proactive, keeping me informed on the progress of having the part shipped, installed and the car delivered.
Boardwalk employees share their customer's pride in these unique and special vehicles. They also respect their customers, which is not always seen in this business. I trust them to care for my Ferraris.
"488 Spider Annual Service"
- Annual Service
Steve Fordham could not have been more accommodating. The scheduled pick up of my can and return delivery was exactly as he scheduled. The service work was completed same day!!!
"Helping out a client in need."
We were heading out of town for a road trip, but the charger in the wife's car stopped working. Blown fuse?!? The Boardwalk folks graciously checked it out for us, replaced the fuse while I waited, and didn't even charge us a cent! Great team of professionals!
"Electrical Issue Resolved"
- Tim W.
I had planned several months ago to attend the inaugural FerrariChat gathering in Miami, FL. A critical part of this was having my Ferrari transported there to drive in a number of events. Fate took a horrible twist for me as my car began to experience a serious electrical problem only a few days before it was to be loaded on the transport truck. But Boardwalk came to the rescue and worked literally day and night to identify the issue and fix it. The best news ever is that my car was repaired in time for my trip to be a total success. I cannot praise Boardwalk and their incredible service team enough. They are the best I have ever seen because they were willing to go way above and beyond the norm to make a satisfied customer.
"A++ service team"
I just wanted to leave a review about my highly positive experience at the service center. My Maserati was a few days out of warranty and I had experienced a small issue with the car. When I took it in Steve Fordham worked me in within minutes and found out what the issue was and Paul Frey followed up to make sure the issue was taken care of - which later turned out to be a smaller issue than initially thought. They we’re ready to go to bat for me regardless. No wonder they have 5 star review. Will definitely be a loyal customer for the foreseeable future. Hoping to upgrade my Ferrari there soon as well.
"Most trusted service dept"
Steve Fordham and Boardwalk Ferrari is the only place I will take my cars to for service. There is no problem too large or no question too small that they will not cheerfully address it. The quality of service and the friendliness of all of the staff is superior to any other dealership I have dealt with in my 40 years of automobile ownership.
normally a great experience. Not this time. I just needed a tire replacement on my Lusso. It was dropped off Thursday and I had no proactive communication at all on status. I had to call every day. When I called to find that status on Tuesday and asked for status I was told because there was no new status no reason to call me. I said I appreciate the sarcasm then I was hung up on. Maybe a bad day. I was told it would be delivered on Wednesday but again no call in am to tell me when. I had to call again when it would be to my home. I don't get that level of service at my local restaurant. Don't like writing bad reviews about Ferrari.. just odd...
"Excellent servcie "
Naz kept me updated every step of the way, all promises met and overall experience was fantastic. The vehicle was ready when promised and clean. Steve runs a top notch service department.
"Excellent Service From The Top Notch Team at Boardwalk"
The service experience at Boardwalk is always excellent. They deliver exactly what they say they will and always strive to exceed expectations. They have done work installing aftermarket mods on my McLaren several times and each time the work has been flawless and completed exactly when promised. Steve and the entire Service Team are great!