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Paul Germain
20 Reviews
They say if you love what you do for a living, you’ll never work a day in your life. I am very fortunate to feel that way about the car business. My family has operated dealerships in the central Ohio area since 1947 and I am proud to continue serving our customers four generations later. After spending summers in high school washing cars, I went to Southern Methodist University in Dallas, Texas for my undergraduate degree. After graduation, I came back and have been captivated by all aspects of the automotive industry ever since. I love interacting with customers and take a lot of pride in being part of such an important purchase in people’s lives. Outside of work I enjoy spending time with my family and amazing wife. I love golf, music, skiing and have a bucket list that someday I will get around to completing! From Day 1 our team has been committed to making your experience at Germain Mazda different from anything you’ve encountered in the past.
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20 Reviews of Paul Germain
August 06, 2024
Spencer did a great job taking doing an oil change on my Wife’s car, and even washed it for her. Great service and great dealership. Highly recommend. Wife’s car, and even washed it for her. Great service and great dealership. Highly recommend. More
by willmiller381
Other Employees Tagged: Mike Worthington , Terry Johnson, Tim Nilsen, Sonny Sosniak, Spencer
February 25, 2022
Horrible service. The vehicles they sell are lemons. They dont help there customers. They sell cars with engine problems. The vehicles they sell are lemons. They dont help there customers. They sell cars with engine problems. More
by Tinsmith0510
Other Employees Tagged: Mike Worthington , Terry Johnson, Tim Nilsen, Sonny Sosniak
July 15, 2015
Made it Right The initial customer service was poor. Paul Germain contacted me and made it right. The staff that assisted me were helpful. I would definitely recome The initial customer service was poor. Paul Germain contacted me and made it right. The staff that assisted me were helpful. I would definitely recomend Germain Mazda. Thanks for being proactive and caring about your customers. More
by ssholland 50
Other Employees Tagged: Jordan Hoffman, Phil sales manager: said he would take care of it, never did. He basically brushed me off.
June 12, 2015
Happy with my experience at Germain I'm driving a 2016 CX5 Mazda - red with parchment leather interior - and I'm very happy! I shopped around at another Mazda dealership and test drove I'm driving a 2016 CX5 Mazda - red with parchment leather interior - and I'm very happy! I shopped around at another Mazda dealership and test drove comparable Hondas & Jeeps but what sold me was based on two things: I loved all the features of the car and how the people at Germain treated me. I'm a 60 year old female and appreciate how sincere they were in asking for my business. No creepy car sales approach at Germain. I was treated well and I would recommend this dealership - and this car -- to everyone looking for a great car buying experience. More
by KB0607
Other Employees Tagged: Kyle Barger, Tim Nilsen, Sonny Sosniak, Jim Parrott
May 12, 2014
Owned a 2012 ready to purchase another Germain Mazda 3 or 6 I purchased my 2012 Mazda 3 SkyActive I ran mid grade gas and saw 500 plus miles routinely in spring and summer weather. I was able to benefit by opt I purchased my 2012 Mazda 3 SkyActive I ran mid grade gas and saw 500 plus miles routinely in spring and summer weather. I was able to benefit by opting for cruise control as soon as possible on road trips. With the Skyactiv if the tach didn't get past two grand in starting from a stop the vehicle gas mileage travels a greater distance, just be aware you will see similar results. Provided you are current with our car's service routine. Unfortunately, my car was rear ended in the backend in a construction zone while a woman was texting, though I tried mightily to get out of the way, she hit my car pretty bad here. I am just waiting to here from the the insurance on what they call $13k worth repairs, sounds like a do over to me. Nonetheless, I am solidly determined to stay in a Mazda at Germaine dealership. They ever stopped earning my business, though they need to know despite what may have been taught is sales training, no need to close me on my choice. I am already closed on a Mazda, I will let you know which one, but no that I am not looking elsewhere. Having said that, my previous experience with Lew Karbler and Sonny Sosniak they recommended me to get Gap Insurance, which I am so glad I did. If not I could be upside down $7K based on what the insurance company may pay, the Gap Policy pays the difference. This was good advice from the dealership no one thinks years later their will be a need for Gap Insurance. The other service recommended was the pre-paid maintenance package. This kept my car running in top fashion. It has been my experience the Service team is intuitive, work hard to answer questions, go the extra mile and listen to my concerns if any. I encourage you to consider Germain Mazda because I know when its time to choose a new car, they will do everything possible to get me situated in a car I like, in a car I want and in a car whose deal makes sense to my sensibilities. More
by 1964lmh
Other Employees Tagged: Mike Worthington , Kyle Barger, Damon Shorterage, Sonny Sosniak, Rusty Wilson
March 25, 2014
This review is a little late, but as I approach my 5,000 mile service I felt it was a good time to give my feedback. I leased my 2014 Mazda 6 GT in November and the entire process from test drive to drive o mile service I felt it was a good time to give my feedback. I leased my 2014 Mazda 6 GT in November and the entire process from test drive to drive off was a breeze. Terry was very knowledgeable about the product and Sonny was to-the-point when going over the financials. More importantly, they were both honest, friendly and a real pleasure to work with. The same can be said for Paul, who was involved briefly toward the end of the process. I will recommend Germain and will definitely keep them at the top of my list when it comes time to buy again. More
by pporter5
Other Employees Tagged: Terry Johnson, Sonny Sosniak
January 03, 2014
Rusty was very helpful, professional and knowledgable and answered all of our questions. Each person with whom we dealt was very friendly. Car delivery awesome! answered all of our questions. Each person with whom we dealt was very friendly. Car delivery awesome! More
by Sssmaz
Other Employees Tagged: Sonny Sosniak, Rusty Wilson
January 02, 2014
This dealership did not have the 2013 Mazda 5 that I wanted, but Paul found the car and had it delivered to him. Terry made sure that I understood the features during and after the test drive of a 2014 wanted, but Paul found the car and had it delivered to him. Terry made sure that I understood the features during and after the test drive of a 2014 Mazda 5. While I was waiting for the finance person, Sonny, Terry and Michelle Hill was concerned for my comfort. I was not expecting the long delay with a none finance purchase. It was explained and I could see that they were very busy. The car was late getting to them on Monday, but the dealership called. I appreciate Terry's personal delivery of my new car to me in Dayton, OH. Overall I had very good experience in buying my new car from this dealership and looking forward to the same or better service in the future. More
by mooressc
Other Employees Tagged: Terry Johnson, Sonny Sosniak, Micelle Hill
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