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Paul Johnson

Overview Reviews (1) Inventory (586)

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Paul Johnson

Assistant Parts Manager

Castle Hyundai Downers Grove

1866 Ogden Ave
Downers Grove, IL 60515

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1 Review

Overview Reviews (1) Inventory (586)

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1 Review

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1 Review of Paul Johnson

March 29, 2026

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Purchased a vehicle from here online. It was never disclosed that the vehicle has summer tires. The car was sold in winter. First drive out in winter, blew a tire and broke the rim at a p It was never disclosed that the vehicle has summer tires. The car was sold in winter. First drive out in winter, blew a tire and broke the rim at a pothole. Also, dealership never provided any updates on when the car is shipping or delivery date. Purchased the vehicle back in December 2026. Now in April, still have not received my plaes. More

by Cheema

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Chris Jones, Brandon Ruhl, Brian Anderson, Patrick Wells , Mike Nemeth, Matt Marroquin

Mar 30, 2026 -

Castle Hyundai Downers Grove responded

Cheema, thank you for your feedback. I’m very sorry to hear about your experience and the frustrations you’ve outlined. At this time, I have not been able to locate any records under your name, and I have not personally received any communication regarding these concerns. That said, I definitely want to look into this further and get you clear answers. Please respond directly to this review or reach out to me personally at your earliest convenience with your full name, VIN, or any additional details so I can investigate the situation and assist in resolving this for you. I appreciate you bringing this to our attention and look forward to connecting with you soon. Patrick Wells General Manager pwells@castlecars.com

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