Paul Lai | Page 47

MB Princeton, and particularly Paul Lai, sets the gold standard for customer service. MB Princeton is twice as far as my closet MB dealership, but I gladly travel the extra distance to deal with Paul. H standard for customer service. MB Princeton is twice as far as my closet MB dealership, but I gladly travel the extra distance to deal with Paul. He is professional, honest, and straightforward. I have leased three cars from him (and counting), and each experience was pleasant and completely satisfactory. He is a prime, and maybe the only, example that the car dealer-buyer relationship does not have to be adversarial. I look forward to working with him when my lease is up. More

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I am not a person who writes reviews frequently and I do it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work it only when something is extremely bad or good. With MB Princeton/Paul Lai it is certainly the later. He is very professional, thorough in his work and very gentle. He is not a typical sales person who pushes you and confuse to make a decision on the spot. Paul was very polite honest and was very straightforward with his approach. I had good experience with him and would recommend him to anyone without any hesitation. More

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Paul is the best sales person I ever came accross. I am going to recomend him highly. Paul treated me and my wife like family. Very friendly and polite. Reason for I buying this car is Paul. MB of Princeto going to recomend him highly. Paul treated me and my wife like family. Very friendly and polite. Reason for I buying this car is Paul. MB of Princeton are very fortunate to have an excellent sales person like Paul. I am not the person who bought the car, but Paul,you are the person that sold me the car. I had no intention of buying car that quickly, I was just shopping. This was the first dealership we went to and bought the car. Previously, we have never bought car that quickly. Thanks Paul for all you help and support. In addition to the car, I found a good friend as well. THanks. Khalil Tareen and Gail Smarr. PS. All kids want to thank you too for the candies and gift. More

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I was treated like family and felt very comfortable with salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 it salesman Paul Lai He went above and beyond his responsibilities to get us a good deal and made sure we were happy. My husband and I bought a GL450 its awesome I love it. Paul was very professional,patient and honest through the whole process In the future I will always go back to Paul for all my car needs . Thank You Paul for everything your the GREATEST!!! More

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We had a great experience dealing with Paul. He was polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decid polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decide which car we should buy and did so very objectively. He was very knowledgable about the cars and the process involved in making the purchase. He was even kind enough to respond to our questions on his day off. Our experience at other high-end dealerships was nowhere near as good. Paul made the difference in us buying our car from PrincetonMB vs any other dealer. We would refer anyone we know to Paul without the slightest of reservations. More

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Paul did an excellent job right from finding me the right car to taking care of the final paperwork. With his profound knowledge and apt expertise, the entire process went quite smooth which otherwise could car to taking care of the final paperwork. With his profound knowledge and apt expertise, the entire process went quite smooth which otherwise could be a bit frantic and muddled. He was very thorough and patient about listening to me and answering my questions and clearing any doubts which ran through my mind during this course. Should we ever want another Mercedes in future, we’ll definitely return to Mercedes-Benz of Princeton and asking specifically for Paul to be our sales agent. Paul is a great asset to Mercedes-Benz of Princeton. ABSOLUTELY HAD A TERRIFIC EXPERIENCE!! More

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Paul Lai made the leasing of my new 2012 E350 so easy. Paul is easy to do business with and made the whole process much more enjoyable. This is the third E350 I leased from Paul. Paul is an asset to Prin Paul is easy to do business with and made the whole process much more enjoyable. This is the third E350 I leased from Paul. Paul is an asset to Princeton Mercedes Benz and I would higly recommend him to anyone that is interested in buying or leasing a Mercedes. Fred Mironov More

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Paul was very good explaining all the features of the car. This is our first Mercedes and we are very happy with our choice. We did visit the show room sereral times b-4 making our purchase each time we car. This is our first Mercedes and we are very happy with our choice. We did visit the show room sereral times b-4 making our purchase each time we were greeted by Paul with great enthusiasm and energy it made the process very pleasurable. Should we ever want another Mercedes I sure we will return to Princeton, working with Paul was a great experience. More

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This is the best car buying experiance I ever has. Paul my sell rep was terrific. Paul lai pick me up when I was ready To sign the paper to get my car. All I can say is I dealt with real professional my sell rep was terrific. Paul lai pick me up when I was ready To sign the paper to get my car. All I can say is I dealt with real professional More

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My husband and me are new to this dealer and we had wonderful experience towards processing the purchase. The sales people is so knowledgable and friendly to answer our questions .Overall we give them wonderful experience towards processing the purchase. The sales people is so knowledgable and friendly to answer our questions .Overall we give them a 5 start service points. More

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