Paul Licausi | Page 9

Jude was awesome and kept me updated. It was a pleasure to work with her. It was a pleasure to work with her. More

by Moira Rekus Verified Customer Verified Customer

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Very professional staff made the car purchase process convenient and comfortable. Thanks Paul and also a big thank you to Marc for a nice review of the technology changes since my last Lexus. convenient and comfortable. Thanks Paul and also a big thank you to Marc for a nice review of the technology changes since my last Lexus. More

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Always a pleasure to get the car serviced! Kathy is so great and wonderful to work with! Kathy is so great and wonderful to work with! More

by MICHELLELAMBERTI Verified Customer Verified Customer

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Always helpful, works with my preferences, courteous, respectful of time. It is a pleasure to work with Paul Lucasi and the business manager. Thank you for caring and always meeting my needs. respectful of time. It is a pleasure to work with Paul Lucasi and the business manager. Thank you for caring and always meeting my needs. More

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Everything was good. Paul was great. No one is perfect so I gave five stars. Pleased with my purchase Paul was great. No one is perfect so I gave five stars. Pleased with my purchase More

by eagauthier Verified Customer Verified Customer

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Paul made the experience pleasant and was very helpful. I would chose this dealership again. I would chose this dealership again. More

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My return experience to Treasure Coast Lexus is extremely disheartening.. I am feeling frustrated, and very dissatisfied for months.This is my second purchase fromTreasure Coast Lexus but I encountered issue disheartening.. I am feeling frustrated, and very dissatisfied for months.This is my second purchase fromTreasure Coast Lexus but I encountered issues shortly after. I called and had a pleasant conversation with Tina Klein the GM. She offered a resolution, but needed to speak Sales associate, Paul Licausi then he or she would follow up with me. I NEVER HEARD BACK! I waited 3 weeks, then called, but Tina was not available. I never received a return call. I waited again then finally called requesting Tina, but she never took my calls and never called me back. I left multiple messages including one on her cell phone and not one was returned over the course of six months. Finally, I reached out to corporate, desperate for help. Lexus Corporate left me hanging for two weeks then SUGGESTED I contact the "non responsive" dealership or hire an attorney??? Now, the car is OVER due for maintenance and Lexus owes me money for equipment never installed! 1. GENERAL MANAGER UNRESPONSIVE, UNAVAILABLE FOR OVER 7 MONTHS! 2. LEXUS OWES ME MONEY AND THE CAR IS OVER DUE MAINTENANCE! 3. CORPORATE WAS A WASTE OF TIME!! My previous experience with Lexus was great, Steve Friendly was the GM, but he since passed, Im sorry. I loved my Lexus vehicles, but through this experience I have lost trust in the Lexus name. I am currently seeking other options outside of Lexus and Toyota. Furthermore, I share with all associates and even acquaintance's about my negative experience in choosing to do business with Treasure Coast Lexus. Tina the GM and Lexus Corporate has certainly sent the message that customer care is not a priority! More

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The whole transaction went smoothly, everyone was courteous and professional. I am glad that I choose them to do business with. courteous and professional. I am glad that I choose them to do business with. More

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Great experience. Professional, friendly and welcoming. Would highly recommend Found the Perfect car. Very happy. Professional, friendly and welcoming. Would highly recommend Found the Perfect car. Very happy. More

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Paul always makes buying a car an easy and good experience! He is quick to respond and doesn't waste my time. experience! He is quick to respond and doesn't waste my time. More

by Marion Verified Customer Verified Customer

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