Paul Macchi | Page 5

Really nice experience buying a used suburban which I found online. I worked with Paul M through the entire process and he was honestly great - professional, patient, addressed all of my questions, and found online. I worked with Paul M through the entire process and he was honestly great - professional, patient, addressed all of my questions, and very respectful about letting me make the decision without pressure. Several months later, there was a minor issue with a necessary repair and he took my calls, followed up with service department and completely remedied the situation at no charge to me. TJ in finance was super helpful and so easy to work with. Overall a very positive experience. More

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Great experience, Paul Macchi helped me to get through the process easily. I went in looking for a Rav 4 and they had just gotten one in on trade. Perfect vehicle for me. Traded in my old car and all went the process easily. I went in looking for a Rav 4 and they had just gotten one in on trade. Perfect vehicle for me. Traded in my old car and all went pretty smooth. Love my Rav More

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I had a wonderful experience with Paul Macchi purchasing a vehicle, he continues to help me set up service appointment on my car and continues to check in! Very helpful! a vehicle, he continues to help me set up service appointment on my car and continues to check in! Very helpful! More

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Bought a car Outright off the light was told I had to wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allo wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allowed me to drive off without telling me. It took three months for them to finally put a passing sticker on. I’ve had to pay out of pocket for a brand new battery that was supposed to be under warranty but it was out of date. I’ve also had to change two tires already and I find out that the tires are five years old but good trade I’ve also had to change two tires already and I find out that the tires are five years old but good tread to pull off the new tire. My car had cigarette butts hanging around all over the dashboard and floor From the mechanic that was fixing it with them knowing I was going to be returning with my newborn child fresh from the hospital to pick up my car. My car was also rummage through because I found personal information that I had in the trunk in the front seat in my game system was actually neatly put on the sea with a new game in it. I’m going to for the fifth time go in person and see what they are going to do for this unnecessary and very frustrating situation‘s. I paid for the car outright and when I test drove it everything was perfectly fine but now that I think that since I didn’t finance it they took out a lot of parts and replaced it. So far they have reimbursed me for one of the tires but not the other one or the battery yet. And I don’t know how they are even able to re-compensate me for the fact that they were smoking in my vehicle with everybody in that department including Sales knowing I was going to pick up my baby that was actually in labor but they still made me come in to finally and I mean finally after three months try to pass my state inspection. If it was me that were smoking in their rental car I would’ve been fined and all that good stuff but when it’s a customers car… I just took a loss more than a smoking fine for smoking in a rental I just lost value in my vehicle cause toxic air for my child that was just born and have a smoking smell that I’m still trying to get rid of. More

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I recently purchased a brand new 2021 Chevy Silverado pick up truck at Imperial Chevrolet. Paul Macchi made my truck buying experience the best possible and kept me informed all the way through the build pick up truck at Imperial Chevrolet. Paul Macchi made my truck buying experience the best possible and kept me informed all the way through the building and delivery of my new truck. Paul and Sales Manager Celio helped get me the best possible price. Thank You! More

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Great selection of used vehicles to choose from. Found the perfect car to replace my old Hyundai. Worked with Paul Macchi. Very low key. No pressure. Highly recommended. the perfect car to replace my old Hyundai. Worked with Paul Macchi. Very low key. No pressure. Highly recommended. More

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Paul Macchi assisted me in buying a Subaru Crosstrek. When I purchased the Crosstrek, a problem occurred where there was an issue getting the title issued in my name. Paul was very professional and patie When I purchased the Crosstrek, a problem occurred where there was an issue getting the title issued in my name. Paul was very professional and patient to ensure the Crosstrek title can be issued appropriately. Between talking to the RMV, getting the recall situated, and the keys in my hand, Paul resolved every possible situation. His commitment to customers is the top priority and he will be willing to work with every customer to get them the car they want. I will absolutely be going back to Imperial Cheverolet for my next car! Paul is a fantastic sales representative and he will do everything imaginable to get you the car you want! More

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We had a great experience with Paul. I purchased a vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. vehicle for my son, and Paul made sure that everything was handled appropriately and as quickly as possible. More

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My first time visiting, and was extremely impressed with the service, especially from Paul. He went above and beyond to satisfy my need. Thumbs up! the service, especially from Paul. He went above and beyond to satisfy my need. Thumbs up! More

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This was one of the greatest car buying experiences i have had. All of it is owed to salesman Paul Macchi and finance manager Omar Ihjul. These guys made the experience very easy and did not pressure any have had. All of it is owed to salesman Paul Macchi and finance manager Omar Ihjul. These guys made the experience very easy and did not pressure any purchase on anything and just wanted to find the best deal for what I was looking for. Always will ask for Paul for any car buying purchase in the future. Omar was the most easy going finance manager I have ever dealt with and wouldn't ever want to work with anyone else! More

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