Paul Macchi
Paul Macchi at Imperial Chevrolet

Paul Macchi | Page 8

Sales and Leasing Associate

Imperial Chevrolet

18 Uxbridge Rd
Mendon, MA 01756

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4.9
234 Reviews
4.9

234 Reviews

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234 Reviews of Paul Macchi

February 19, 2021

Dealership Rating
Employee Rating

Went in and came out with my the best car I could have asked for. A great and exciting experience for a great price. Couldn't be happier. More

by aporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2021

Dealership Rating
Employee Rating

It was a pleasure doing business with Paul Macchi he was kind considerate helped me with everything I needed put me on a nice truck and then gave me a good deal I recommend him to anybody that I know to sel More

by garymacintyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 01, 2021

Dealership Rating
Employee Rating

Our salesperson Paul, Sales Manager Brad and finance Manager Elias were great to deal with! They were friendly and informative and not pushy which we loved. They put us in the vehicle that met our nee More

by todsheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Mancini, Milton Sican

January 26, 2021

Dealership Rating
Employee Rating

Can't say enough good things. I just purchased a 2019 Tahoe from Imperial. Awesome people. Awesome service. Made me a believer and a new customer of the Imperial family. Will definitely be back for servi More

by Joe L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Al-Jallad, Brad Mancini

January 25, 2021

Dealership Rating
Employee Rating

Very pleased overall with my experience at Imperial Chevy. Paul Macchi and Celio Melicio were a pleasure to work with. Excellent service and no complaints More

by EPPA2100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Ihjul , Waseem Mutair

January 24, 2021

Dealership Rating
Employee Rating

We had a great experience with Mr. Macchi and the team at Imperial. From the initial interaction to leaving with our Tahoe, the whole process was great! More

by pedersenkrystal
Recommend Dealer
Yes

January 22, 2021

Dealership Rating
Employee Rating

I purchased a car last May and was told that I would receive a free oil change if I left the salesman a good review, well they failed to keep there and of the deal along with not sending the $100.00 fin More

by christopherstrom_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 25, 2021

Imperial Chevrolet responded

Hello Christopher, I am very sorry that your oil change certificate wasn't sent. Could you please provide me with your email address and I will have it sent immediately. Also, please provide me with your girlfriends name. I will have someone look for her referral notification through our website. Thanks Linda Wilcox lindaw@imperialcars.com 508-4738400 x7379

January 19, 2021

Dealership Rating
Employee Rating

Came in today looking for a specific vehicle and had the pleasure of working with Paul Macchi. This was my first car purchase and he made me feel like I was at home and was very patient with me which was gr More

by giovannaarcudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 11, 2021

Dealership Rating
Employee Rating

Paul Macchi was very professional and knowledgeable. He helped us purchase a 2014 Chevy Cruze with ease and stress free. Very happy with the service we received from Paul. More

by klp1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milton Sican

Jan 11, 2021

Imperial Chevrolet responded

Thank you klp1274 for the great review of Paul, Elias and the team at Imperial Chevrolet. We appreciate your business and wish you many happy miles in your Cruze. Sincerely, Michael Penner General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai, Genesis, Toyota

January 09, 2021

Dealership Rating
Employee Rating

I had a great experience working with Paul Macchi while buying a truck at Imperial. He took care of my questions and concerns. And made the shopping experience less stressful. Overall a great place to buy More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Campbell

Jan 11, 2021

Imperial Chevrolet responded

Hello, Thank you for your business and for taking the time to share your experience at our dealership. We appreciate it. Best Regards, Linda Wilcox Business Development

Jan 11, 2021

Imperial Chevrolet responded

Hello, Thank you for your business and for taking the time to share your experience at our dealership. I am glad you had a positive experience working with Tom. I wanted to take a moment to inquire about your experience with Ethan that resulted in a 1 star rating. We take matters of customer service very seriously and I would like to ask if you could provide some feedback on this experience. You can reach us through this DealerRater review platform or if you would prefer you can email me at customercare@imperialcars.com or 508-478-8400 x7379. Best Regards, Linda Wilcox Business Development

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