Paul Napper | Page 3

Great. Such a nice woman. Her and Nelson make a great pair. Competent and thorough!!! pair. Competent and thorough!!! More

Helpful 1

Report | Print

Joe Bonavise was an exceptional salesmen who spent as much time as needed with me. I also spent time with Paul & Mark who resolved some online problems with Mercedes me... I eventually met with the fin much time as needed with me. I also spent time with Paul & Mark who resolved some online problems with Mercedes me... I eventually met with the finance manger Brandy who wrapped things up in a quick and professional manner..Well done Amityville Mercedes... R.CDimig More

Helpful 0

Report | Print

We just picked up our second vehicle from Vish and the experience was better than the first time. Everything was very organized and every question that was asked had real answers. When the vehicle was del experience was better than the first time. Everything was very organized and every question that was asked had real answers. When the vehicle was delivered ever last deal was reviewed without rushing to make sure that all of the vehicles capabilities were covered. The financial end was just as flawless and smooth. After delivery Vish checked in to make sure that we were completely satisfied which is an understatement. There is no doubt of the quality and attention given rates top honors. More

Helpful 0

Report | Print

The dealership was very friendly. We were greeted with a smile and water lol. It was very easy to purchase a car from them. Me and my husband would differently recommend Mercedes of Massapequa 😊 smile and water lol. It was very easy to purchase a car from them. Me and my husband would differently recommend Mercedes of Massapequa 😊 More

Helpful 0

Report | Print

Every single person at this dealership is professional, friendly and so helpful. I would highly recommend them to anyone!! Our salesman, Vish was wonderful! Don’t go anywhere else! friendly and so helpful. I would highly recommend them to anyone!! Our salesman, Vish was wonderful! Don’t go anywhere else! More

Helpful 0

Report | Print

Our salesman/rep Paul Napper is a really nice man and very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service depart very helpful.. we were offered a generous trade in on our 2019 Mercedes and ended up purchasing a new 2021 GLB 250, which is AWESOME.. service department has also been great with our scheduled service on the car we traded in.. Paul was kind enough to call us to see if we had any questions or concerns with our new GLB.. HIGHLY Recommended More

Helpful 0

Report | Print

From the sales team to the Finance Manager and delivery team, the experience at Massapequa was great! The buying process was made easy and it allowed me to enjoy buying my new car! team, the experience at Massapequa was great! The buying process was made easy and it allowed me to enjoy buying my new car! More

Helpful 0

Report | Print

The entire sales process from placing the order to the vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. vehicle delivery was flawless. The people we worked with couldn't have done any more to help navigate and expedite the process. More

Helpful 0

Report | Print

I found my car on cars.com & decided to call MB of Massapequa directly. From the very beginning, Craig assured me that he was going to do his best to try to make it happen. He never once made me feel Massapequa directly. From the very beginning, Craig assured me that he was going to do his best to try to make it happen. He never once made me feel like I couldn’t get the car, he didn’t try to sell me on anything I didn’t want or need, and he was honest about what made sense to get and what didn’t. I already knew I loved the car but it was Paul who successfully convinced my dad, who is probably the cheapest man in America, that my car was a great buy! I’ve never heard so many “wows” from my dad as Paul was explaining all of the features of the car. I didn't even know about the Mercedesme app. It was when he had me download it on my phone and synced it with the car that I truly started to feel like the car was mine. Throughout my verification process from the bank I had so many questions and I bugged Craig every day. He never made me feel like I was being annoying even though I know I was. Him and Ed worked really hard to get me approved and cleared from the bank. I can admit, I don’t have the best credit, but Craig said he would make it happen and he did. Now my car is home and I’m in love with it. I couldn’t thank him enough. I’ll definitely come back to him when I’m ready to upgrade! :) MB of Massapequa really does have the best team! It took me 2 hours to get to the dealership since I live in NJ and I don’t regret it. Everyone I met with was super friendly, very knowledgeable and not pushy. Definitely a trip worth taking. Thanks guys! More

Helpful 0

Report | Print

It Was a pleasure to do business with very professional and knowledgeable. We were treated with respect. And I will recommend to my friends and family. and knowledgeable. We were treated with respect. And I will recommend to my friends and family. More

Helpful 0

Report | Print