Paul Robertson | Page 11

Worst dealership I’ve dealt with they don’t answer phones and rude!! Scam artist as well my attorney will be in contact I still haven’t received paperwork on my truck and I’ve had it 2 months I called around and rude!! Scam artist as well my attorney will be in contact I still haven’t received paperwork on my truck and I’ve had it 2 months I called around and the truck is still in the previous owners name the GM told me I wasn’t aloud to take my truck anywhere but that dealership for work I had the truck two days and the front end sounds horrible but they “checked it” 2 months in and anti freeze is leaking! So I call to get it towed took them 2 days! And they wouldn’t give me a rental!! So after having my truck for 2 days it gets looked at and I told them my lifter is making a noise and the front end still and it’s leaking so she calls me after turning it into warranty they deny it because bolts and washers are missing and she accused me of doing it I have no knowledge of being able to do that! And that the air compressor was also missing bolts. And my lifters weren’t bad enough for them to replace!! So why wait till it’s leaking oil and blows up?? So I contacted my attorney because I bought a piece of xxxx that should have been looked over before I bought it I can’t get anyone to answer my calls and I leave voicemails and nothing I had to pay $1000 for it to get fixed why have warranty if I have to pay for it and it wasn’t even my fault it had these problems when I bought it and I have all the receipts from previous owner so again I let my attorney know! More

by Shraderm Verified Customer Verified Customer

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I went to the dealership on Monday, June 8, 2020 for an oil change, tire rotation, and multi-point inspection. Trevor Batlle, the service advisor pulled my car into the shop. My tires were switched on me oil change, tire rotation, and multi-point inspection. Trevor Batlle, the service advisor pulled my car into the shop. My tires were switched on me. The tires that I had on looked blacker and newer than the ones that were put back on. I stopped at a tire shop before I took the car in to Crain KIA to have my tread measured. I had 7/32 and 8/32 tread. Trevor said my tires measured 6/32 and 7/32 when I was about to leave the service department.. I took my car into the tire shop that inspected my tires before and he said I had 6/32 and 7/32 tread depth. Trevor also closed the garage door when he pulled my car into the garage. The other two doors were open with vehicles inside. The temperature was 85 degrees outside. That also puts a damper on things since the garage door was closed. They also took one box from me which had two gallons of milk in it, cottage cheese, sour cream, french onion dip, and cream cheese.. We need honest and truthful employees. I had also bought a car from Crain KIA Fayetteville in 2019 and still wasn't treated fair. More

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