Paul Robertson

DESTINY, your title clerk/HR lady is the RUDEST person I have EVER spoke with. I am a title clerk at a dealership in Oklahoma and I would NEVER speak to anyone like she spoke to me!!! SHAME ON Y'ALL!!!! have EVER spoke with. I am a title clerk at a dealership in Oklahoma and I would NEVER speak to anyone like she spoke to me!!! SHAME ON Y'ALL!!!! More

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This is a sleezy operating dealership ! !!! I purchased a brand new Kia recently and was not happy with the things that were done there at all. I highly recommend Everett Kia in Batesville !!! I purchased a brand new Kia recently and was not happy with the things that were done there at all. I highly recommend Everett Kia in Batesville Ar. for new or used vehicles>> Regret ever going there >>>>>>>> The detail Dept. Should all be replaced for the bad work they did on my new Sportage !!! More

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I purchased a vehicle from this dealership over 6 months ago and I qualified for a military rebate. I gave all required documentation at the time of purchase and I have yet to receive the rebate. I have cal ago and I qualified for a military rebate. I gave all required documentation at the time of purchase and I have yet to receive the rebate. I have called the dealership 10+ times and have been told it is being processed or that they could not help me because rebates are handled through corporate. I thought it was very kind of Kia to offer me a rebate for my military service and I feel I have been lied I never received it. More

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If I could give zero starts, I would. They had a car on their lot that I was very interested in. I put a deposit down on the car to ensure that it would be there as I was driving down f They had a car on their lot that I was very interested in. I put a deposit down on the car to ensure that it would be there as I was driving down from Kansas City to see it. It was priced very well and the miles were low which is what convinced me to come see it. I arrived at the dealership and was greeted relatively promptly by the salesman and the general manager with whom I had spoke to on the phone. Both seemed very pleasant. I filled out some paperwork and took the car for a test drive. I loved every minute of it except for some vibration that I felt while on the highway. It wasn’t there at lower speeds so I assumed it was just the tires needing to be rebalanced. I spoke with the general manager who greeted me when I returned and let him know about the vibration at highway speeds. I told him that I will buy the car if he can diagnose what it is. He told me that he would have a tech look at it first thing next week as I was there on a Saturday. On Monday afternoon I called to see if a tech had a chance to look at it and he said that it wouldn’t be until Wednesday that they can work on it. I told them to keep me informed as I wanted to buy the car. On Tuesday I noticed that they raised the price on the car $4,000. I thought this was a bit odd since they technically already had it sold to me. Wednesday comes and goes and there is no word from the dealer. I called on Friday and I was told that it had “mechanical issues” and that they sent it off to auction as it was too expensive to fix. Essentially they lied to me. They didn’t fix it. They sold it to someone else at the higher price and told me that they auctioned it off. I assumed that this was the case as no reputable dealer would try to sell a car with major mechanical issues without inspecting and repairing it before they even offered it for sale to the public. AVOID THIS DEALERSHIP AT ALL COSTS More

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I really enjoyed my time, it was my first experience buying a car. And Tristan made the experience wonderful! And I was able to get the car I really wanted as my first! Thank you Crain Kia !! buying a car. And Tristan made the experience wonderful! And I was able to get the car I really wanted as my first! Thank you Crain Kia !! More

by Trinxba Verified Customer Verified Customer

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I was very happy of how Collin helped me and my wife out buying or new TELLURIDE the loan and Management treated us fairly they listened and got our financing done. We felt like we were an person not an b buying or new TELLURIDE the loan and Management treated us fairly they listened and got our financing done. We felt like we were an person not an bank card. We went to other dealerships just didn't feel like we were an person More

by ronchappell43 Verified Customer Verified Customer

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The dealership was clean, and I was comfortable visiting with Collin. Manny was very nice to work with as well. Sorry so short, I didn’t like writing reviews. with Collin. Manny was very nice to work with as well. Sorry so short, I didn’t like writing reviews. More

by patriciasprenkel Verified Customer Verified Customer

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Extremely poor customer service. Unwilling to work with customers whatsoever. Tried to take advantage of me as a potential female buyer by selling me a car way above market value an Unwilling to work with customers whatsoever. Tried to take advantage of me as a potential female buyer by selling me a car way above market value and then jacking up my interest rate (even though I have excellent credit). Salesman, Loren, and finance coordinator, Manny, were deceitful, lying, and manipulative. Financial coordinator refused to let me see buy rate from bank that I was approved for, leading me to believe that they had jacked up the interest rate. Told me that it was “classified” information? MY loan approval being classified information makes zero sense. Gladly took my business to Crain Kia Bentonville where the customer service was second to none. Carlitos was excellent and did not give me the run around like the Fayetteville location. Will recommend Crain Kia Bentonville over Fayetteville location to all of my friends, family, coworkers, clients, etc. I will never bring my business back to this dealership. More

by haleydeavenport Verified Customer Verified Customer

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This dealership has great customer service. They were able to get me the car I wanted in a decent amount of time. My salesman Roddy was great. Very knowledgeable about their vehicles, fina They were able to get me the car I wanted in a decent amount of time. My salesman Roddy was great. Very knowledgeable about their vehicles, financial matters, and was never pushy. I strongly recommend searching him out at Crain Kia Fayetteville. More

by Leisha53 Verified Customer Verified Customer

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I had a wonderful experience at this dealer and they’ve got a wonderful crew got a wonderful crew More

by farrowjaiden121 Verified Customer Verified Customer

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