Paul Sandoval | Page 5

From: margaret long [mailto:onlyinsantafe@yahoo.com] From: margaret long [mailto:onlyinsantafe@yahoo.com] Sent: Tuesday, November 08, 2011 5:16 AM To: Paul Sandoval Subject: Re: Thank you! We hop From: margaret long [mailto:onlyinsantafe@yahoo.com] Sent: Tuesday, November 08, 2011 5:16 AM To: Paul Sandoval Subject: Re: Thank you! We hope we did an excellent job on your Prius Dear Paul, Both Tim Wierwille and I (Molly Long) are regular customers there at Beaver Toyota...and there are many reasons: Every single time we come in, we are treated with respect, courtesy, and a personable attitude. It is SO APPARENT that a spirit of professionalism and a positive morale is fostered among the service department. We feel confident in their expertise and trust the information they convey to us. Recently my 2002 Toyota Prius was there for two weeks, as a recall for the rack and pinyon (sp?) became a much bigger ordeal than anyone had anticipated. I would like to personally thank Diego, who kept me informed and reassured, and Luke, the tech who must have been going "nuts" ....no pun intended Also thank you to Tony, who efficiently arrnaged for a rental. (After driving it for 10 days, I think I might have to get myself one of those Toyota Tacomas!) And one more person we so appreciate is Andy, who has taken care of us numerous times in the past, and treats us like gold. Thanks to everyone mentioned above! Anytime the subject comes up, we sieze the opportunity to rave about Beaver Toyota service dept to others. You're wonderful More

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i have purchased two vehicles from Beaver, Highlander and Rav 4. Beaver is the ONLY dealer I want to work with because they pay attention to detail and do not give you the run-around you get with so many ot Rav 4. Beaver is the ONLY dealer I want to work with because they pay attention to detail and do not give you the run-around you get with so many other dealers. I wish to purchase a hybrid in the near future and it will be a Toyota and it will be from Beaver. More

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Beaver is our go to dealer! They are loyal to their customers and very respectful! They are friendly in the dealership and when they encounter you in the community. We send everyone we care about to customers and very respectful! They are friendly in the dealership and when they encounter you in the community. We send everyone we care about to shop at Beaver as we want them cared for and treated with respect! If it is wrong, they make it right. They won't stop until the customer is satisfied! I would definitely recommend Beaver to anyone wanting a fair price for their trade in and great service after the sale! More

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The sales Dept. is excellent that's why i like to buy my cars there. MR. Espinosa is very professional and always willing to work with me and my family. We always get the best deal @ Beaver Toyota Sales Dep cars there. MR. Espinosa is very professional and always willing to work with me and my family. We always get the best deal @ Beaver Toyota Sales Dept. The other reason for buying at Beaver Toyota is the service Dept. The service Dept Manger Paul Sandoval is very professional and always willing to help with any problem we may have with our cars. He makes sure that everything is done correct and in a timely manner, never have to wait long for our service to get done. Wish we had more Paul Sandoval's in the world. More

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