Paul Sayre | Page 5

Great job and very professional I have been going to Toyota direct morse rd since I came here in Columbus. It's about 2yrs now, never have any complains or unsatisfaction I will reco I have been going to Toyota direct morse rd since I came here in Columbus. It's about 2yrs now, never have any complains or unsatisfaction I will recommend any body to go to this place auto care. More

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Service for Radiator Replacement I recently visited Toyota Direct due to there being a leak in my radiator. As soon as I visited the dealership, Paul was able to immediately pull my v I recently visited Toyota Direct due to there being a leak in my radiator. As soon as I visited the dealership, Paul was able to immediately pull my vehicle up and have it looked at. Within 30 minutes they were able to establish what was wrong with my vehicle and quote me a price. They were able to order the part that same day and schedule my follow-up appointment at a time that fit my schedule. When I came for my service appointment I was helped immediately and the staff took extra care to update me on the progress of my vehicle. My car was serviced promptly and returned to me in less time than originally estimated. My car was very clean and the service exceeded my expectations. I will definitely return to Toyota Direct for any future car servicing needs. More

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Paul Sayre, is the best people that I ever had that serviced my Toyota Camry. He is very cooperative and extremely fair as far as money is concerned in fixing my car. I have dealt with him before and serviced my Toyota Camry. He is very cooperative and extremely fair as far as money is concerned in fixing my car. I have dealt with him before and I always feel, I get the best results, and I have a warranty. Thank You Paul Sayre! I appreciate your hard work. Joan E. Spencer Columbus, Ohio More

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The person , Russell, I went to Russell before for my other car last year and he gives good deals and good service so I like to do deal with him again , also the service staff is good too . Paul Sayre tr other car last year and he gives good deals and good service so I like to do deal with him again , also the service staff is good too . Paul Sayre treats us well also. More

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I have serviced my Corollas at this dealership for ten years and for the first time I have bad service. I think it is due not to the quality of its people but to the fact of being understaffed. The employ years and for the first time I have bad service. I think it is due not to the quality of its people but to the fact of being understaffed. The employees are polite and helpful, but, trying to do twenty things while serving the customer. I had to come three times to the dealership to get my ball bearings fixed. One was due to an appointment they wrote down for the incorrect date requested, so when I came in they told me the appointment was written down for Friday rather than Saturday as I had requested in person. The second time they finally looked at my car but did not have the parts. They told me they would call me as soon as the parts arrived for me to make the appointment for them to be installed. They never called. I have to call to find out and they could not find my order because they had entered it incorrectly under my second last name. The dealer is good; its people knowledgeable and polite but overworked, making them distracted when dealing with customers, which results in mistakes and time lost. I am thinking for the first time to give it a try to a toyota dealer closer to my home... More

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