Paula Bean | Page 5

I can't give this a 5 because it was assigned to a service writer who let it sit for 3 days before assigning it to a tech to troubleshoot on the 4th day! I would have been 4 days before anyone even lo service writer who let it sit for 3 days before assigning it to a tech to troubleshoot on the 4th day! I would have been 4 days before anyone even looked at the car. Felipe gets a ZERO for his lack of care for the dealership's customers! I went in and had it removed from Felipe's list of assigned vehicles and got it assigned to Paula Bean. She immediately jumped on the problem and had the repair completed within 3 days. Paula has always taken good care of me and my MOPARS and deserves the highest score for her prompt handling of the car's issue, and her absolute care of the customers entrusted to her. Why she has been relegated to chasing warranty money is beyond me. She should be one of the lead Service Writers on Kendall's staff. More

by FANTUM Verified Customer Verified Customer

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Paula Bean is amazing. She had my truck in and out in no time . Rotated tires and all. Great service . I highly recommend her . She had my truck in and out in no time . Rotated tires and all. Great service . I highly recommend her . More

by progardenersfl Verified Customer Verified Customer

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Paula Bean is amazing. She had my truck in and out in no time . Rotated tires and all. Great service . I highly recommend her . She had my truck in and out in no time . Rotated tires and all. Great service . I highly recommend her . More

by progardenersfl Verified Customer Verified Customer

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At the dealership you feel st home. The personal treat you with kindness and res. The personal treat you with kindness and res. More

by kris.culver698 Verified Customer Verified Customer

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Lewis Garcia is the person who took care of me at your dealership. He’s very knowledgeable and what he those he explains everything and he also calls me to keep me update on my vehicle. He’s a pleasure to dealership. He’s very knowledgeable and what he those he explains everything and he also calls me to keep me update on my vehicle. He’s a pleasure to work with. More

by alcapetillo Verified Customer Verified Customer

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Been going to Kendall Dodge since 2015 and they always take care of me. Carlos Blanco always shows professionalism and respect. Will keep going there til my truck dies on the side of the road. take care of me. Carlos Blanco always shows professionalism and respect. Will keep going there til my truck dies on the side of the road. More

by CREWCUT212 Verified Customer Verified Customer

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The mobile service to my home to update my truck software was excellent. Joey was on time, courteous and knowledgeable. Great technician. was excellent. Joey was on time, courteous and knowledgeable. Great technician. More

by FOSSMAN63 Verified Customer Verified Customer

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Nothing changed, stay away from this place. I’m sure the same standard reply Kendal Jeep will answer “ no record of this customer “ I’m sure the same standard reply Kendal Jeep will answer “ no record of this customer “ More

by MUNSON1977 Verified Customer Verified Customer

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Paula is always ao helpful! !! Tony, Miguel, and the service advisors are professional and courteous!!!! I'm always grateful for the VIP treatment I receive!!! !! Tony, Miguel, and the service advisors are professional and courteous!!!! I'm always grateful for the VIP treatment I receive!!! More

by Linemaster1966 Verified Customer Verified Customer

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Can't Paula walks over as soon we are there! She comes out to the car to see anything, looks up why I need. Can't remember when I got my 3 car with you!!! She comes out to the car to see anything, looks up why I need. Can't remember when I got my 3 car with you!!! More

by bjmlcuch Verified Customer Verified Customer

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