Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia | Page 16

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
229 Reviews
4.8

229 Reviews

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229 Reviews of Paula Mejia

March 22, 2024

Dealership Rating
Employee Rating

Excellent service, knowledgeable reps, quick turnaround. I have used Rye Subaru’s service department for many years and they are terrific! More

by Subaru Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Mar 24, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2024

Dealership Rating
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Polite courteous and supportive when I arrived and easy check out. Friendly and checked in on my More

by DUTCHNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Mar 21, 2024

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2024

Dealership Rating
Employee Rating

Rye Subaru is everyone's "neighborhood dealership. " The staff is friendly and approachable, the flow is easy and efficient . . . and it's always a relief to know you're in capable, caring hands. A p More

by JMAIL787-ACCOUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Tamar Thomas , The gentleman who checks in the cars is always nice, as are the people at the Parts window. Can't remember eveyrone I've dealt with, but have always had a good experience.

Mar 21, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

March 17, 2024

Dealership Rating
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I genuinely trust the staff. They are honest and communicative. Car drives better when leaving. More

by AMONTGOMERY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Tamar Thomas

Mar 17, 2024

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

March 06, 2024

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Paula went above and beyond to clearly explain what needed to be done during my visit. She went out of her way to make sure I was kept up to date on the repairs and treated me with incredible kindness. More

by LPECKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

March 02, 2024

Dealership Rating
Employee Rating

Very helpful staff and service with everything including arriving via tow truck for a needed part replacement. More

by PK
Recommend Dealer
Yes
Mar 03, 2024

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

February 25, 2024

Dealership Rating
Employee Rating

The service was timely, and the staff is attentive to the needs of its patrons. More

by GEMMACARRARA
Recommend Dealer
Yes
Feb 26, 2024

Rye Subaru responded

Gemma, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 20, 2024

Dealership Rating
Employee Rating

Everyone is very helpful to assist with my concerns regarding the service issues with my new car. More

by DMCFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2024

Dealership Rating
Employee Rating

Paula Mejia was very nice, helpful, and explained services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, wit More

by BEVDRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2024

Rye Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact me directly. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

February 03, 2024

Dealership Rating
Employee Rating

I had one of the best experiences at Rye Service the other day. Paula was my service agent and she was phenomenal. Not only did she listen to me and help me with my Outback issues, she kept me informed More

by LOFOHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Paula had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

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