Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia | Page 17

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
233 Reviews
4.8

233 Reviews

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233 Reviews of Paula Mejia

February 25, 2024

Dealership Rating
Employee Rating

The service was timely, and the staff is attentive to the needs of its patrons. More

by GEMMACARRARA
Recommend Dealer
Yes
Feb 26, 2024

Rye Subaru responded

Gemma, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 20, 2024

Dealership Rating
Employee Rating

Everyone is very helpful to assist with my concerns regarding the service issues with my new car. More

by DMCFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2024

Dealership Rating
Employee Rating

Paula Mejia was very nice, helpful, and explained services well. I would definitely want her to help me again. However, I found Rye Subaru in general to be more expensive than non-dealer sites, wit More

by BEVDRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2024

Rye Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact me directly. Eric Pagan, General Manager (914) 967 6300 epagan@ryefordsubaru.com.

February 03, 2024

Dealership Rating
Employee Rating

I had one of the best experiences at Rye Service the other day. Paula was my service agent and she was phenomenal. Not only did she listen to me and help me with my Outback issues, she kept me informed More

by LOFOHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Paula had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

January 21, 2024

Dealership Rating
Employee Rating

Paula Mejia was terrific — responsive, knowledgeable, and very customer oriented. Our whole experience was great. More

by MCDONOUGHZOLNER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 21, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Paula delivered such a great experience!

January 14, 2024

Dealership Rating
Employee Rating

Always professional, helpful and quick service. Good explanation of service completed on my car. No high pressure sales tactics. Always a pleasure. More

by VZE1086RY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Jan 15, 2024

Rye Subaru responded

We are very happy to hear Tamar and Paula provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

Dealership Rating
Employee Rating

Fairly quick considering how many people were also there, staff was very professional and helpful. Also enjoyed the coffee machine selections. More

by ELSCORCHO986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2023

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 25, 2023

Dealership Rating
Employee Rating

We have always experienced excellent service at Rye Subaru and this time was no different. More

by CHRISTINE2874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Rye Subaru responded

Thank you, Christine, for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

December 20, 2023

Dealership Rating
Employee Rating

Paula is a pleasure to work with. She always listens and offers support and sound advice. She is a big reason I service my car at the dealership. She goes above and beyond and always More

by MCDIDIO
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Dec 21, 2023

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 14, 2023

Dealership Rating
Employee Rating

Technically 4. 5 Stars, but I'll be nice. This is the first major service my 2017 Forester has needed and I simply don't trust a non-Subaru mechanic to have the righ More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ciccone

Dec 15, 2023

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

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