Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
215 Reviews
4.9

215 Reviews

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215 Reviews of Paula Mejia

October 23, 2025

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Employee Rating

I would like to praise Tamar Thomas, Paula, the gentleman who receives me when I drop the car, and the entire team at Rye Subaru for their excellence is providing service for my 2021 Subaru OB. Professional, More

by SZENBERG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Tamar Thomas , Person who takes in the cars at the parking reception. A real gentleman.

Oct 23, 2025

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2025

Dealership Rating
Employee Rating

Very Weil taken care of all my questions were answered everything done in a timely matter it was a pleasure to deal with the service department More

by RHBOYD41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Oct 20, 2025

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

October 19, 2025

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First experience at this dealership for service, it was a pleasure. Service was completed as requested, with no additional sales gimmicks or up charges. More

by JGETLIK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 18, 2025

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Employee Rating

I tried calling several times, but it always took a long time for someone to answer. They told me my car would be ready, but when I went to pick it up, it wasn’t ready until the next day. I wish the communi More

by ABIGABN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 20, 2025

Rye Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Please contact me directly; Louis Rivera, General Manager. louis@ryesubaru.com 914-967-6300 EXT2115

October 14, 2025

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Employee Rating

I don’t like being pressured to write reviews Pleased note this going forward and stop More

by JUDITHAPADLER
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Oct 14, 2025

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

October 03, 2025

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Still having computer problems. My car was kept for several days and I was told all items I brought the car in for were corrected. They weren't. More

by EricA
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 03, 2025

Rye Subaru responded

Hello Eric, I am sorry that you are having issues with your vehicle. I would love chance to speak with you so that we can figure out a solution. Louis Rivera General Manager 914-967-6300 EXT2115 LOUIS@RYESUBARU.COM

September 28, 2025

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Waiting time was satisfactory. Professional and courteous. Pleasant and clean environment. Very goo experience. Thanks More

by NEWROCHISME
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

September 25, 2025

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Employee Rating

I was pleased with my service and service rep. She informed updated me along the way. More

by C.A.BRIGANTTY
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Workmanship
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Recommend Dealer
Yes
Sep 25, 2025

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

September 24, 2025

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Employee Rating

Profession and courteous. Excellent customer service. Fully trust the repairs are done properly Highly recommend rye Subaru service division More

by BKIMBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2025

Dealership Rating
Employee Rating

They are knowledgeable, friendly and very efficient in providing service for my Crosstreck. Love them. More

by RRHUCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

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