Paula Mooney
Paula Mooney at Kenny Ross Ford South

Paula Mooney

Service Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
60 Reviews

Dealership Experience

21 yrs, 2 mos

Industry Experience

26 yrs, 4 mos

4.9

60 Reviews

Write a Review

60 Reviews of Paula Mooney

April 11, 2026

Dealership Rating
Employee Rating

The Ford service department at Kenny Ross did a great job with my vehicle and I definitely will be back in the future for my Ford truck needs. Thank you very much. More

by paul.labrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

April 10, 2026

Dealership Rating
Employee Rating

Tyler made sure that my Maverick got everything it needed done for the 10k service. More

by capt-tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

The service department is great. The service advisors and the service manager do a terrific job. The mechanics do great work . More

by skeelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Tyler Byrd

Apr 09, 2026

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2026

Dealership Rating
Employee Rating

Easiest service I’ve ever had at a dealership, fast effective and communicated all the way through process, simply one of best dealerships I’ve ever dealt with! More

by zeke622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Apr 09, 2026

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 03, 2026

Dealership Rating
Employee Rating

We have always had a great experience with Kenny Ross Ford South. Very much like the video review of the services needed and performed. Professional fast through services. More

by dshinsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Apr 03, 2026

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 31, 2026

Dealership Rating
Employee Rating

Great service , entire staff is amazing, Kayla keeps you informed throughout the process from checking in and checking out More

by VANCAZIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey , Rob , Tyler, Joe

Apr 03, 2026

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2026

Dealership Rating
Employee Rating

First, I have been a customer of this dealership for a long time. The staff is friendly, helpful, and knowledgeable. I have a Ford Fusion that is my favorite car of all time. Service work and bodywork is More

by skeelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Apr 03, 2026

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 23, 2026

Dealership Rating
Employee Rating

Great in every way exceptional customer service is unmatched all around great group. Super fantastic More

by stealme85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Mar 26, 2026

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 19, 2026

Dealership Rating
Employee Rating

Excellent service s usual! The inspection, oil change & tire rotation I had done for my 2021 F150 went very smoothly. More

by schaupp178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Mar 19, 2026

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 17, 2026

Dealership Rating
Employee Rating

I know the car has been serviced the right way and I feel good that the car will always be safe to drive, this is important to me. Arlene Maszle Garofolo More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Mar 18, 2026

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1
...

Dealership Inventory (197 Vehicles)

new 2026 Ford Bronco Sport car, priced at $38,123
2026 Ford Bronco Sport
new
Orange Fury Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $38,728
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco Sport car, priced at $34,837
2025 Ford Bronco Sport
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $34,145
2026 Ford Maverick
new
Azure Gray Metallic Tri-Coat exterior
Automatic
All-wheel Drive
new 2026 Ford Maverick car, priced at $38,530
2026 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $44,687
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive