Paula Mooney
Paula Mooney at Kenny Ross Ford South

Paula Mooney

Service Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
31 Reviews

Dealership Experience

20 yrs, 11 mos

Industry Experience

26 yrs, 1 mo

4.9

31 Reviews

Write a Review

31 Reviews of Paula Mooney

January 07, 2026

Dealership Rating
Employee Rating

The service at Kenny Ross ford south is always easy to deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be pick More

by DARBYJ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2025

Dealership Rating
Employee Rating

The service is great! The mechanic who worked on my truck knows what he’s doing! More

by prutzj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

December 18, 2025

Dealership Rating
Employee Rating

I am always satisfied with my dealings with everyone involved at this dealership and all questions are answered either by phone or in person. More

by lu35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

Good people in service dept---Service Mngr is Excellent with customer service....easy to make appoointments More

by RONTOLCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Duvuvei, Kayla Rockey

Dec 12, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 11, 2025

Dealership Rating
Employee Rating

Everything was great from start to finish. Service was on top of things and the techs were amazing. Exceeded my expectations More

by JSAITTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nolan,kush,Bob,Danny,Andy

Dec 12, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 07, 2025

Dealership Rating
Employee Rating

They had my truck all day and were able to fix the issues that I had told them about. I won't know for sure until I tow my trailer. The only issue I had was the lack of rentals for my service. I was still ab More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ali Duvuvei, Kayla Rockey

Dec 12, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 05, 2025

Dealership Rating
Employee Rating

Vehicle was there a day before scheduled they hurried threw it and it’s still not fixed I was lied too and I’m disappointed in this ford dealer and now I need to spend more money to get the vehicle fixed More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla Rockey , Aliyah Williams 👎

Dec 12, 2025

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 21, 2025

Dealership Rating
Employee Rating

Paula and Kayla and their service team provided extraordinary service. The service issue was diagnosed and corrected in very efficient manner. More

by TSMITH71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Nov 21, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 19, 2025

Dealership Rating
Employee Rating

Extremely helpful and made our experience so easy. Paula was amazing and took care of us so well! More

by MAG.MONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 15, 2025

Dealership Rating
Employee Rating

Kayla was terrific as always. The work was done quickly and well. I will not take my car anywhere else. More

by skeelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Nov 19, 2025

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...

Dealership Inventory (198 Vehicles)

used 2023 Ford F-150 car, priced at $39,726
2023 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $40,780
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
used 2023 Ford F-150 car, priced at $48,997
2023 Ford F-150
used
Red Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $32,080
2025 Ford Bronco Sport
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $59,975
2025 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,150
2025 Ford Bronco Sport
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive