Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Paula Mooney
Paula Mooney at Kenny Ross Ford South

Paula Mooney | Page 6

Service Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
70 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

26 yrs, 7 mos

4.9

70 Reviews

Write a Review

70 Reviews of Paula Mooney

October 30, 2025

Dealership Rating
Employee Rating

Kenny Ross south honored the drivetrain warranty on my f150 . Transmission needed rebuilt/replacement. Service manager Paula Mooney kept me completely updated on the repair process. Well done. More

by HICKORYTOM
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keegan Elliott

Report | Print
Nov 06, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2025

Dealership Rating
Employee Rating

Always able to get an appointment and the team is very helpful. I really like the video they provide of the service and recommendations. More

by BIGBADNATE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

Report | Print
Nov 06, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 17, 2025

Dealership Rating
Employee Rating

Kayla is always friendly, professional and respectful Will always answer questions in a understandable way Thanx again More

by twchrcencdtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Report | Print
Oct 22, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 05, 2025

Dealership Rating
Employee Rating

Service was fantastic, I had a electrical, problem on my Ford bronco 2021, that was resolved with a pinpoint diagnosis, that was coming up a faulty wheel speed sensor and was corrected by installing a new c More

by DAVID.MACKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Report | Print
Oct 08, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 02, 2025

Dealership Rating
Employee Rating

Keagan got me. In and out fast- very pleased- will definitely use again- good work! More

by chuck.yeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keegan Elliott

Report | Print
Oct 02, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 29, 2025

Dealership Rating
Employee Rating

Paula and Amir made a stressful vehicle situation much smoother when dealing with warranty issues. More

by slp3107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amir

Report | Print
Sep 10, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2025

Dealership Rating
Employee Rating

My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Anthony Naret, Kayla Rockey , Michael Buch, Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

Report | Print
Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 14, 2025

Dealership Rating
Employee Rating

Paula scheduled me an appointment for the next day. The service was done quickly. I like the video that the technician does. More

by capt-tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 15, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 08, 2025

Dealership Rating
Employee Rating

Vehicle drop off was a huge help. Scheduling was easy and aptmts were available timely More

by ntburd
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Rockey

Report | Print
Aug 12, 2025

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 27, 2025

Dealership Rating
Employee Rating

Fast and easy experience. Facilities were clean and everyone was very helpful. Great overall experience! More

by mrose4310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
...
5
6
7

Dealership Inventory (142 Vehicles)

used 2024 Ford Explorer car, priced at $37,319
2024 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$37,319
View Details
used 2023 Ford Escape car, priced at $22,636
2023 Ford Escape
used
Atlas Blue Metallic exterior
Automatic
All-wheel Drive
$22,636
View Details
used 2021 Ford Bronco Sport car, priced at $22,757
2021 Ford Bronco Sport
used
Kodiak Brown Metallic exterior
Automatic
Four-wheel Drive
$22,757
View Details
used 2023 Ford F-150 car, priced at $33,794
2023 Ford F-150
used
Area 51 Blue exterior
Automatic
Four-wheel Drive
$33,794
View Details
new 2026 Ford Bronco car, priced at $45,310
2026 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
$45,310
View Details
used 2021 Jeep Renegade car, priced at $15,947
2021 Jeep Renegade
used
Omaha Orange Clearcoat exterior
Automatic
Four-wheel Drive
$15,947
View Details
View All Inventory