Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
217 Reviews
4.9

217 Reviews

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217 Reviews of Paula Williams

November 08, 2026

Dealership Rating
Employee Rating

I was met by a kind gentleman and he told me that Paula is helping me and would be out soon. Paula was out right away and was incredibly kind and helpful while I was at Honda. Thank you so much More

by dustyonthefarm1
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Nov 09, 2026

Honda of the Avenues responded

Thank you so much for your wonderful review! We're happy to hear that you felt welcomed from the moment you arrived and that Paula provided such kind and helpful service. We'll be sure to share your appreciation with her and our team! Thank you for choosing Honda of the Avenues, and we look forward to seeing you again!

November 08, 2026

Dealership Rating
Employee Rating

I was met by a kind gentleman and he told me that Paula is helping me and would be out soon. Paula was out right away and was incredibly kind and helpful while I was at Honda. Thank you so much More

by dustyonthefarm1
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Nov 09, 2026

Honda of the Avenues responded

Thank you so much for your kind words! We're thrilled to hear that our team made you feel welcome and that Paula provided such friendly and attentive service. We'll be sure to pass along your appreciation to her! Thank you for choosing Honda of the Avenues, and we look forward to welcoming you back!

November 07, 2026

Dealership Rating
Employee Rating

She communicates with us. She answers our questions. She is determined to help us figure out what is wrong with our radio in our van. More

by sundneve
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Nov 07, 2026

sundneve responded

She cares. She communicates well.

November 04, 2026

Dealership Rating
Employee Rating

Great service and excellent service delivered promptly. Paula is incredible! This is best dealership I have been to! More

by brenda-bertelsen
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Nov 09, 2026

Honda of the Avenues responded

Thank you so much for your wonderful review! We're thrilled to hear that Paula provided you with exceptional and prompt service. We're honored to be considered the best dealership you've visited! We truly appreciate your kind words and look forward to welcoming you back to Honda of the Avenues!

October 30, 2026

Dealership Rating
Employee Rating

No thanks Paula did a great job of researching our service history and getting the work done in a timely manner. More

by Cdh99
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Nov 09, 2026

Honda of the Avenues responded

Thank you for your kind review! We're so glad to hear that Paula provided you with excellent service by taking the time to review your service history and ensuring everything was completed in a timely manner. We truly appreciate your trust in our team at Honda of the Avenues and look forward to seeing you again!

October 16, 2026

Dealership Rating
Employee Rating

Always excellent service Also good price and great service advisors Nothing else left to say More

by paul139
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Oct 19, 2026

Honda of the Avenues responded

Thank you for your continued support! We're glad you consistently receive excellent service at a great price. We appreciate your kind words about our service advisors!

October 13, 2026

Dealership Rating
Employee Rating

Excellent care and service from Paula she's the absolute best Paula ensures that my car is well taken care of and always checks for things I need as priority and things that can wait until the following ser More

by lhines910
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Oct 15, 2026

Honda of the Avenues responded

Thank you for your wonderful review! We're glad Paula consistently provides excellent service and helps prioritize your vehicle's maintenance while keeping your budget in mind. We appreciate your trust and continued support!

October 13, 2026

Dealership Rating
Employee Rating

Paula and staff were patient and listened to me. Paula kept me informed throughout my car being serviced. Issue was from another dealership doing a Honda Recall. More

by sundneve
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Oct 13, 2026

sundneve responded

Thank you for taking care of us!!!

October 13, 2026

Dealership Rating
Employee Rating

Sloppy. Tried to sell me services I didn't need and had recently been performed by your shop. The car smelled _so bad_ when we got it back, too. More

by paulelliott418
Recommend Dealer
No

Other Employees Tagged: Paula Williams

Oct 15, 2026

Honda of the Avenues responded

We apologize for your disappointing experience. This is not the level of service we strive to provide. We appreciate your feedback and would welcome the opportunity to address your concerns and make things right.

October 08, 2026

Dealership Rating
Employee Rating

Always an excellent customer experience. Paula was attentive to my needs and responded to my questions. The service center and waiting areas are clean. More

by francisperalta6288
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Oct 09, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad Paula provided attentive service and answered all your questions. We appreciate your continued trust in Honda of the Avenues!

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