Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
189 Reviews
4.9

189 Reviews

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189 Reviews of Paula Williams

June 23, 2026

Dealership Rating
Employee Rating

It was stellar Thank you for assisting me. It was great service. Thank you! Great! More

by POTENCIAL01
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 24, 2026

Honda of the Avenues responded

Thank you for your kind words! We're thrilled you had a stellar experience and received great service. We appreciate your support and look forward to serving you again!

June 19, 2026

Dealership Rating
Employee Rating

Paula was respectful and told me I could contact her if I had any questions at anytime. More

by ALSOPBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad to hear Paula provided respectful service and made herself available to answer any questions. We appreciate your feedback and look forward to assisting you again in the future.

June 17, 2026

Dealership Rating
Employee Rating

Service performed in a professional and timely manner My positive experiences keeps me returning to Honda of the Avenues. More

by Nickcreanza
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 18, 2026

Honda of the Avenues responded

Thank you for your continued trust in Honda of the Avenues! We're glad to hear your service was completed professionally and in a timely manner. We appreciate your loyalty and look forward to serving you again.

June 16, 2026

Dealership Rating
Employee Rating

Paula communicated clearly what was being done and Everything was done in a reasonable time without any surprises. Final cost was more than I expected. Oil change, tire rotation, two filters, and brak More

by mdenning2727
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 18, 2026

Honda of the Avenues responded

Thank you for your feedback. We're glad to hear Paula kept you informed throughout the process and that your service was completed in a timely manner. We understand your concerns regarding the final cost and appreciate you sharing your perspective. Your feedback is valuable as we continue working to provide transparent communication and exceptional service. We hope to have the opportunity to serve you again in the future.

June 13, 2026

Dealership Rating
Employee Rating

Very happy with the service from Paula Williams. She was able to get me scheduled quickly and the techs got the job completed. More

by henry t
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 15, 2026

Honda of the Avenues responded

Thank you for your review! We're glad Paula got you scheduled quickly and our technicians completed the job efficiently. We appreciate your business and look forward to seeing you again!

June 07, 2026

Dealership Rating
Employee Rating

Excellent service. Finished my service in a short amount of time as I requested. Wonderful! More

by MADELEINE.J.DUNN
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 08, 2026

Honda of the Avenues responded

Thank you for your review! We're glad we could complete your service quickly and meet your expectations. We appreciate your business and look forward to serving you again!

June 06, 2026

Dealership Rating
Employee Rating

Extremely attentive, aware and able to collaborate. Highly effective communication. What a wonderful Experience it was! More

by Dustinryanpriest
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 08, 2026

Honda of the Avenues responded

Thank you for your kind words! We're delighted to hear you had such a wonderful experience. Providing attentive service, effective communication, and a collaborative approach is what we strive for. We appreciate your support and look forward to serving you again!

June 05, 2026

Dealership Rating
Employee Rating

Paula was extremely helpful with my car I had to get towed, they were able to find the problem immediately and she provided frequent updates about my service (Please give her a raise<3) More

by katherine.moseley3
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 08, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad Paula was able to assist you during a stressful situation and keep you updated throughout the process. We'll be sure to share your wonderful feedback with her. We appreciate your support and are happy we could get you back on the road.

June 02, 2026

Dealership Rating
Employee Rating

Honda of the Avenue was very easy to contact and very easy to get an appointment. On very short notice. I waited on the car and it did not take any longer than they specified it would More

by wendy401k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Honda of the Avenues responded

Thank you for your great review! We're glad to hear scheduling was easy, even on short notice, and that your wait time matched what was expected. We appreciate your support and look forward to serving you again!

June 02, 2026

Dealership Rating
Employee Rating

Excellent Customer Service. Work done is very good Timely appointments available. Waiting area is nice and comfortable More

by MMFAN412
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

Jun 08, 2026

Honda of the Avenues responded

Thank you for your great review! We're glad to hear you received excellent service, quality work, and convenient appointments, and that you enjoyed the comfortable waiting area. We appreciate your support and look forward to serving you again!

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