Paula Williams

Honda of the Avenues responded

Thank you for your feedback. I’m very sorry to hear about the extended wait time during your visit. We understand how frustrating it can be when multiple customers are scheduled at the same time and service takes longer than expected, especially for what seemed like a minor repair. While we do our best to accommodate every guest as efficiently as possible, there are times when workflow and unexpected delays can impact timing. We appreciate you bringing your experience to our attention and giving us the opportunity to address your concerns. We truly appreciate you choosing us for your service needs and hope we have the opportunity to provide you with a better experience in the future. Crista Poynor Service Director

Honda of the Avenues responded

Thank you for your kind words! We’re glad Laura provided a great experience and that you enjoyed our clean facility and hospitality. We appreciate your feedback and hope to earn that 5th star on your next visit!

Honda of the Avenues responded

Thank you for your kind feedback. We’re glad to hear your experience exceeded expectations and that Paula kept you well informed throughout the process. We appreciate your support and look forward to serving you again.

Honda of the Avenues responded

Thank you for the great review! We’re glad your appointment process was easy and that Paula went above and beyond to help you with the additional items for your vehicle. We appreciate your support!

Honda of the Avenues responded

We’re sorry to hear you feel this way. Your experience does not reflect the standards we aim to provide. Unfortunately, we’re unable to identify your visit based on this review. We’d welcome the opportunity to speak with you directly to understand what occurred and work toward a resolution. Please contact us at your convenience. Crista Poynor 904-370-1300

Honda of the Avenues responded

Thank you, we’re glad everything went great and that our team was helpful in meeting your needs, we really appreciate your feedback!

Honda of the Avenues responded

Thank you for your loyalty! We’re glad you’ve always received clear explanations and excellent service. We look forward to assisting you with any future needs.

Honda of the Avenues responded

Thank you for your feedback. We’re glad you found the online booking convenient and that Paula kept you informed throughout your visit. We appreciate your support.