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Paula Williams

Overview Reviews (202) Inventory (289)

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Paula Williams

Paula Williams | Page 2

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9

202 Reviews

Overview Reviews (202) Inventory (289)

4.9

202 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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202 Reviews of Paula Williams

July 01, 2026

Dealership Rating

Employee Rating

They have always serviced my two Honda's. We have never had any problems with our cars out on the road. The service has always been done accurately with no need to return the vehicles for som We have never had any problems with our cars out on the road. The service has always been done accurately with no need to return the vehicles for something that was not done correctly. More

by Gene

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jul 06, 2026 -

Honda of the Avenues responded

Thank you for your continued trust in Honda of the Avenues! We're honored to service both of your Hondas and are glad our team has consistently provided reliable, quality service. We appreciate your support and look forward to seeing you again!

June 26, 2026

Dealership Rating

Employee Rating

Paula's knowledge, professionalism, and overall care for her customers keeps us returning to Honda of the Avenues Service Department. Thank you Paula! her customers keeps us returning to Honda of the Avenues Service Department. Thank you Paula! More

by rick404402

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 30, 2026 -

Honda of the Avenues responded

Thank you for your kind review! We're so glad Paula's knowledge and exceptional care keep you coming back. We'll be sure to share your kind words with her. We appreciate your continued support!

June 26, 2026

Dealership Rating

Employee Rating

by rick404402

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 30, 2026 -

Honda of the Avenues responded

Thank you for your kind review! We're so glad Paula's knowledge and exceptional care keep you coming back. We'll be sure to share your kind words with her. We appreciate your continued support!

June 23, 2026

Dealership Rating

Employee Rating

It was stellar Thank you for assisting me. It was great service. Thank you! Great! It was great service. Thank you! Great! More

by POTENCIAL01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 24, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're thrilled you had a stellar experience and received great service. We appreciate your support and look forward to serving you again!

June 19, 2026

Dealership Rating

Employee Rating

Paula was respectful and told me I could contact her if I had any questions at anytime. had any questions at anytime. More

by ALSOPBARB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 22, 2026 -

Honda of the Avenues responded

Thank you for your kind review! We're glad to hear Paula provided respectful service and made herself available to answer any questions. We appreciate your feedback and look forward to assisting you again in the future.

June 17, 2026

Dealership Rating

Employee Rating

Service performed in a professional and timely manner My positive experiences keeps me returning to Honda of the Avenues. positive experiences keeps me returning to Honda of the Avenues. More

by Nickcreanza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 18, 2026 -

Honda of the Avenues responded

Thank you for your continued trust in Honda of the Avenues! We're glad to hear your service was completed professionally and in a timely manner. We appreciate your loyalty and look forward to serving you again.

June 16, 2026

Dealership Rating

Employee Rating

Paula communicated clearly what was being done and Everything was done in a reasonable time without any surprises. Final cost was more than I expected. Oil change, tire rotation, two filters, and brak Everything was done in a reasonable time without any surprises. Final cost was more than I expected. Oil change, tire rotation, two filters, and brake fluid flush was $430. It seems excessive. More

by mdenning2727

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 18, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We're glad to hear Paula kept you informed throughout the process and that your service was completed in a timely manner. We understand your concerns regarding the final cost and appreciate you sharing your perspective. Your feedback is valuable as we continue working to provide transparent communication and exceptional service. We hope to have the opportunity to serve you again in the future.

June 13, 2026

Dealership Rating

Employee Rating

Very happy with the service from Paula Williams. She was able to get me scheduled quickly and the techs got the job completed. She was able to get me scheduled quickly and the techs got the job completed. More

by henry t

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad Paula got you scheduled quickly and our technicians completed the job efficiently. We appreciate your business and look forward to seeing you again!

June 07, 2026

Dealership Rating

Employee Rating

Excellent service. Finished my service in a short amount of time as I requested. Wonderful! Finished my service in a short amount of time as I requested. Wonderful! More

by MADELEINE.J.DUNN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad we could complete your service quickly and meet your expectations. We appreciate your business and look forward to serving you again!

June 06, 2026

Dealership Rating

Employee Rating

Extremely attentive, aware and able to collaborate. Highly effective communication. What a wonderful Experience it was! Highly effective communication. What a wonderful Experience it was! More

by Dustinryanpriest

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're delighted to hear you had such a wonderful experience. Providing attentive service, effective communication, and a collaborative approach is what we strive for. We appreciate your support and look forward to serving you again!

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