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Paula Williams

Overview Reviews (217) Inventory (437)

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Paula Williams

Paula Williams | Page 2

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9

217 Reviews

Overview Reviews (217) Inventory (437)

4.9

217 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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217 Reviews of Paula Williams

October 01, 2026

Dealership Rating

Employee Rating

John is the person that assigned for my car. He’s very knowledgeable and helpful. He even prepared me for my car would need for future maintenance. This is why I keep coming back to Honda Avenue He’s very knowledgeable and helpful. He even prepared me for my car would need for future maintenance. This is why I keep coming back to Honda Avenues for my car service. More

by rnd87734

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randy Lewis, Brian Bouchard, Eric Laurendeau, Amber Winters

Oct 05, 2026 -

Honda of the Avenues responded

Thank you for your continued trust in us! We’re glad John provided knowledgeable and helpful service while keeping you informed about future maintenance needs. We truly appreciate your loyalty to Honda of the Avenues!

September 25, 2026

Dealership Rating

Employee Rating

5 Paula is the reason I go there, she's a gem! Very caring and professional Very caring and professional More

by sakworld1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Sep 29, 2026 -

Honda of the Avenues responded

Thank you for the wonderful review! Paula truly is a gem, and we’re glad her caring and professional service keeps you coming back. We appreciate your continued support!

September 15, 2026

Dealership Rating

Employee Rating

A disgusting amount of miscommunication, forgetting about me for 6 hours while I waited for an answer and then being spun the salesman web of lies all from Cyrus. If you’re going to sell someone something th me for 6 hours while I waited for an answer and then being spun the salesman web of lies all from Cyrus. If you’re going to sell someone something the least you should know is the policy for it and it seems like no one there does More

by Smh0622

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Cyrus Kanyuira, James Parziale , Paula Williams

Sep 21, 2026 -

Honda of the Avenues responded

We’re sorry to hear about your experience and apologize for the long wait and lack of clear communication. We understand your frustration and take your concerns seriously. We appreciate you bringing this to our attention and would welcome the opportunity to address your concerns directly.

August 25, 2026

Dealership Rating

Employee Rating

Paula did an excellent job in detailing the services on my vehicle. I also appreciated her understanding and patience with all of my questions. Great job! my vehicle. I also appreciated her understanding and patience with all of my questions. Great job! More

by Alfonso Restrepo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Oct 02, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad Paula took the time to clearly explain your vehicle’s services and answer all of your questions with patience and care. We truly appreciate your business!

August 25, 2026

Dealership Rating

Employee Rating

Amazing. It was really amazing. I had a great time. Five more words used in review It was really amazing. I had a great time. Five more words used in review More

by john.harlan95

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Oct 02, 2026 -

Honda of the Avenues responded

Thank you for the amazing review! We’re so glad you had a great experience and enjoyed your time with us. We truly appreciate your support!

August 05, 2026

Dealership Rating

Employee Rating

Truly, a great experience, fast, easy and high-quality workmanship. Will come here for all my service needs. workmanship. Will come here for all my service needs. More

by joe

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Crista Poynor, Brian Bouchard, Marcellis Smith, AJ Vallarelli, James Parziale, Eddie Velez, Amber Winters

Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a fast and easy experience. We look forward to serving you again!

August 04, 2026

Dealership Rating

Employee Rating

Greeted promptly and advisor (Paula) handled my situation in a timely manner. Dealership was clean. in a timely manner. Dealership was clean. More

by mharvey9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great feedback! We’re glad Paula provided prompt and helpful service!

August 04, 2026

Dealership Rating

Employee Rating

Greeted promptly and advisor (Paula) handled my situation in a timely manner. Dealership was clean. in a timely manner. Dealership was clean. More

by mharvey9

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Aug 17, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad Paula took great care of you!

August 01, 2026

Dealership Rating

Employee Rating

Quick and easy process Paula was great check-in process was easy check out process was easy was easy check out process was easy More

by Goldenstar2522

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Aug 03, 2026 -

Honda of the Avenues responded

Thank you for the great review! We're glad Paula made your visit quick and easy. We appreciate your support!

July 31, 2026

Dealership Rating

Employee Rating

Service department at Honda of the Avenues was very efficient and responsive to my needs efficient and responsive to my needs More

by fas72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 03, 2026 -

Honda of the Avenues responded

Thank you for the great review! We're glad our Service Department was efficient and responsive to your needs. We appreciate your support!

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