Paulette Edwards
Paulette Edwards at Heritage Mazda Towson

Paulette Edwards

Sales Associate

Heritage Mazda Towson

1630 York Road
Lutherville, MD 21093

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Paulette Edwards

August 23, 2025

Dealership Rating
Employee Rating

Paulette was awesome! I’ve bought a lot of cars over the years and this was the easiest and most honest dealer I’ve ever dealt with. More

by Dave R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Scammell

Aug 26, 2025

Heritage Mazda Towson responded

Hi Dave, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 14, 2025

Dealership Rating
Employee Rating

Dave and Paulette were easy to work with, making me feel like a valued customer...definitely recommended! More

by Chana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Dowd

Aug 16, 2025

Heritage Mazda Towson responded

Hi Chana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 19, 2025

Dealership Rating
Employee Rating

Overall it was a pretty frustrating buying experience. I was given a new sales person that didnt know much about the vehicles and wasn’t able to answer any of my questions. I went back to get my license p More

by Cmh115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Kuper, Matthew Hird , Dyvonn Bell

Jun 21, 2025

Heritage Mazda Towson responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our General Manager, David Dowd at david.dowd@mileone.com or 410.427.7957 so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership.

December 21, 2024

Dealership Rating
Employee Rating

Heritage Mazda is a great family owned dealership who values loyalty. This is my second car with them and I will continue my business here. Everyone I’ve worked with has been helpful! More

by gamegirl8604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliott Robinson, James Wilder

Dec 24, 2024

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 15, 2024

Dealership Rating
Employee Rating

Everyone with whom we dealt was courteous and professional. They made was is inevitably a tedious process as pleasant as possible. More

by mrwemmick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Bailey , Dyvonn Bell, Shawn Green Jr., James Wilder

Dec 20, 2024

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

Dec 22, 2024

Heritage Mazda Towson responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

November 27, 2024

Dealership Rating
Employee Rating

We were able to buy the vehicle we wanted. The crew took good care of us. James, Anthony and Paulette. There was a lot a paperwork. We were surprised it took 4 hours but it’s done. More

by Terlur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chaconas , Anthony Scott, James Wilder

Nov 29, 2024

Heritage Mazda Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2024

Dealership Rating
Employee Rating

Loved Diego, Paulette, Garbriel, Daniel, Paris-all were very friendly, fun, and helpful-very professional. Best car buying experience I have ever had!! Will definitely recommend and be back when I am ready More

by TDNANTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chaconas , Diego Navidad, Paris Tato

Jul 31, 2024

Heritage Mazda Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. We hope you continue to choose us for all your automotive needs! Take care!

July 04, 2024

Dealership Rating
Employee Rating

We love Heritage Mazda. Paulette was great, so kind, and friendly! Made the buying process so easy. More

by m.chykoleigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 05, 2024

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 02, 2024

Dealership Rating
Employee Rating

We had a great experiencing purchasing our second Mazda at Heritage. David, Paulette, and Paris were all friendly and helpful. More

by Mpgcx50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dowd , Paris Tato

Jul 03, 2024

Heritage Mazda Towson responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2024

Dealership Rating
Employee Rating

Heritage Mazda Towson, David Dowd, Paullete Edwards, and Paris Tato— excellent team service. They made the car buying experience easy and straightforward. They were direct and clear on the financial “data”’ More

by W_Gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chaconas, David Dowd , Paris Tato

Jul 02, 2024

Heritage Mazda Towson responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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