Pedro Alpalhao
Pedro Alpalhao at Nucar Toyota of North Attleboro

Pedro Alpalhao

Sales Consultant

Nucar Toyota of North Attleboro

620 S. Washington St.
North Attleboro, MA 02760

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rated
56 Reviews
not yet
rated

56 Reviews

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Dealership Experience

16 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Portuguese Portuguese

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56 Reviews of Pedro Alpalhao

May 22, 2025

Dealership Rating
Employee Rating

Nucar Toyota of North Attleboro Sales Team (Pedro and James) were helpful and knowledgeable, but Service Department Management is not, as the result entire business and, especially customer relationships More

by scherbina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

Nucar Toyota of North Attleboro responded

Thank you for your feedback. While we appreciate your recognition of our Sales Team, Pedro and James, we must respectfully clarify the situation regarding your recent service experience. Your 2009 Toyota Venza was towed to our service department due to a significant engine noise and a massive oil leak that occurred while you were driving on the highway. Upon inspection, our technicians discovered that the high-pressure oil lines had come apart, resulting in a substantial loss of oil and subsequent engine damage. We advised you at that time that the engine had likely sustained internal damage and strongly recommended against moving forward with repairs, as it would not be a cost-effective solution. However, you repeatedly insisted that we proceed with replacing the oil lines. In good faith, and based on your request, we completed the work and fully disclosed that the engine continued to exhibit noise and was likely compromised. We explicitly informed you that the vehicle should not be driven in its current condition. Despite this, you elected to pick up and drive the vehicle, at which point the engine unfortunately failed a few miles later. We understand your frustration, but we must be clear that our service team acted responsibly and with transparency throughout this process. The repair and recommendations were communicated in detail, and the decision to drive the vehicle against our advice was ultimately yours. Safety is always our top priority, and we regret that this situation has resulted in distress for you and your family. If you would like to further discuss this matter, we encourage you to reach out to our Service Manager directly at (833) 312-7657. We are always willing to talk openly and work toward constructive resolutions.

May 23, 2025

scherbina responded

Let me be absolutely clear: under no circumstances should anyone — including myself — be allowed to operate this partially repaired and potentially dangerous vehicle without a full on-site diagnostic, including endoscopic inspection and any other professional-grade methods necessary to properly assess the engine's health. Simply “listening to the engine” is not a diagnostic — it’s a joke, and an insult to basic mechanical standards. I explicitly paid for thorough diagnostics and repair estimates — not guesswork. I never pressured you or your team in any direction. The only reason I agreed to drive this car off your lot was because I was assured it was drivable, and could be stored in my garage before being donated as-is to Kars4Kids for a tax deduction. Instead of getting zero trade-in value and more padded repair bills, I made a reasonable, informed decision — based on your false assurances. I trusted Nucar Toyota of North Attleboro 100% — until your greed, negligence, and incompetence shattered that trust. As I’ve already stated: the V6 engine catastrophically failed and immobilized the vehicle in under five minutes, stranding me in the middle of a public road. That didn’t just happen — that happened because you did not test this vehicle properly. You know you didn’t. You put my safety at risk by knowingly releasing a hazardous vehicle onto public highways — and for that, you will be held accountable. Prepare for legal action. Your dealership license, business insurance, and internal documentation better be in order — because my attorneys and state prosecutors will be contacting you. Expect a subpoena. This isn’t a threat. It’s a promise.

October 22, 2023

Dealership Rating
Employee Rating

We purchased a new Toyota TRD Sport pickup truck in late June, 2023. Pedro was very knowledgeable and helpful throughout the whole process, and he jumped through hoops, and worked a miracle to get the truck More

by PeteandRochele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Nucar Toyota of North Attleboro responded

PeteandRochele, Thank you for your 5 star review! Best Wishes, Boch Toyota South

July 31, 2023

Dealership Rating
Employee Rating

I always go to my number one guy Pedro Alpalhao. I’ve been with Toyota since 2009 and every time I get a car there, he’s my to go to sales rep. Always makes me feel satisfied. Even through the chip More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fayiz Zureikat

Jul 31, 2023

Nucar Toyota of North Attleboro responded

Hello Christian, Thank you for your 5 star review! Pleased to hear of your excellent experience with us and with Pedro. Congratulations on your new vehicle. Best Wishes, Boch Toyota South

April 13, 2022

Dealership Rating
Employee Rating

Excellent service no hassle very friendly very helpful helpful staff helping me order exactly what I needed More

by darchila12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2022

Nucar Toyota of North Attleboro responded

Hello darchila12 Thank you for your 5 star review! It's a pleasure to hear of your excellent experience with us and with Pedro. Best Wishes, Boch Toyota South

Apr 14, 2022

darchila12 responded

Your welcome I’m looking forward to buying my wife her new car from Boch Toyota soon

September 17, 2020

Dealership Rating
Employee Rating

When I was looking to buy Camry sales people were not helpful and were argumentative with each other. I went 30 Miles to Bristol Toyota in swansea. Much better sales and service people. Opening times More

by jepsap
Recommend Dealer
No

June 26, 2020

Dealership Rating
Employee Rating

It was great experience. NO do not have the time a a a a a a a a a a a a a a a a a a More

by JIMRUSSO
Recommend Dealer
Yes
Jun 29, 2020

Nucar Toyota of North Attleboro responded

Hello JIMRUSSO, Thank you for your 5 star review! It's a pleasure to hear about your excellent experience with us. Best Wishes, Boch Toyota South

June 25, 2020

Dealership Rating
Employee Rating

Pedro was very personable and eager to help me find a car in my price range. Rob in finances was a big help finding a first time buyers program for my purchase. More

by HANNAH S
Recommend Dealer
Yes

Other Employees Tagged: Robert Rockwell

Jun 25, 2020

Nucar Toyota of North Attleboro responded

Hello HANNAH S Thank you for your 5 star review! It's a pleasure to hear about your excellent experience with us and with Pedro and Robert. Congratulations on your new vehicle. Best Wishes, Boch Toyota South

June 24, 2020

Dealership Rating
Employee Rating

Pedro, the salesperson, was awesome. The staff was friendly, including the receptionist and finance person. Easily the best experience I've had buying a car! More

by BrianA
Recommend Dealer
Yes
Jun 24, 2020

Nucar Toyota of North Attleboro responded

Hello BrianA, Thank you for your 5 star review! It's a pleasure to hear about your excellent experience with us and Pedro. Congratulations on your new vehicle. Best Wishes, Boch Toyota South

June 24, 2020

Dealership Rating
Employee Rating

My experience at Boch Toyota was beyond Exceptional! The Staff was more than Helpful and everyone there did everything they could to help me find the Best car that fit all of my needs! I would highly recomm More

by M.STEADMAN85
Recommend Dealer
Yes
Jun 24, 2020

Nucar Toyota of North Attleboro responded

Hello MSTEADMAN85, Thank you for your 5 star review! It's a pleasure to hear about your excellent experience with us and with Pedro. Congratulations on your new vehicle. Best Wishes, Boch Toyota South

June 12, 2020

Dealership Rating
Employee Rating

I was treated wonderful by all staff and my salesman Pedro was a God send for a an old lady. He made something I hate doing easy. More

by GIPPYQUINN
Recommend Dealer
Yes

Other Employees Tagged: Didn’t know name

Jun 12, 2020

Nucar Toyota of North Attleboro responded

Hello GIPPYQUINN, Thank you for your 5 star review! It's a pleasure to hear about your excellent experience with us and with Pedro. Congratulations on your new vehicle. Best Wishes, Boch Toyota South

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