Charlie DaSilva

Nucar Toyota of North Attleboro Sales Team (Pedro and James) were helpful and knowledgeable, but Service Department Management is not, as the result entire business and, especially customer relationships James) were helpful and knowledgeable, but Service Department Management is not, as the result entire business and, especially customer relationships were SEVERELY damaged. I serviced my quite reliable 2009 Toyota Venza 3.5L there for years and it appears that Nucar Toyota Service Department Team is well-trained just to cover own faults to avoid any legal responsibilities for their actions by allowing undiagnosed, unrepaired and potentially UNSAFE car back to the MA roads without any QA testing and proper engine health diagnostics, which I requested specifically, and paid for. Currently I am building the legal case to sue them this time for putting my family in REAL DANGER, allowing us to drive an unsafe car back home with potentially damaged engine AFTER POOR DIAGNOSTICS ($175.00) AND UNNECESSARY $1100.00 REPAIR SERVICES ($100 part + $950.00 Labor). They can warn us on IMMINENT engine failure and advise us on trade-in for the new 2025 Toyota Crown Signia car we’ve ALREADY decided to buy same day same Toyota dealership. I expected from Toyota Service Adviser (Mike) honest and PROFESSIONAL advice to me and Toyota Salesmen (Pedro), but instead I’ve got $1100 service bill for nothing + AAA evacuator service bill, irreparable 2009 Toyota Venza turned into junk within first 5 min driving from nucar service lot, V6 engine suck and fall apart right on the middle of the highway when my wife and my son were inside this car. Shame on you! More

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I've been a customer for 8 years. I have gotten the best service when Charlie is working. He is a friendly, knowledgeable and decent guy who explains things without "mansplaining". I have gotten the best service when Charlie is working. He is a friendly, knowledgeable and decent guy who explains things without "mansplaining". He's the reason I continue to have service here More

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Friendly… Professional… Attentive to My Needs…State of the Art…Reasonable Priced…My sales rep Ahmad Sobbah was the best!!! He walked me through all the new items in my new rave 4. I had an fj cruiser for the Art…Reasonable Priced…My sales rep Ahmad Sobbah was the best!!! He walked me through all the new items in my new rave 4. I had an fj cruiser for 20 years so oh my what a surprise with all the gadgets. If it wasn’t for him I would have been intimidated and probably walked out. He was kind. A wonderful teacher. Patient!!! You have quite an asset having Ahmad as part of your sales department. More

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Charlie DaSilva is very nice, professional, and easy to work with. He is the only good person I have worked with from this dealership. They are lucky to have him. work with. He is the only good person I have worked with from this dealership. They are lucky to have him. More

by Alissa Verified Customer Verified Customer

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You sold me a car with major issues. I’ll never buy a car from this dealership again and will be telling everyone I know what happened. from this dealership again and will be telling everyone I know what happened. More

by Alissa Verified Customer Verified Customer

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Competent Service I received a pleasant greeting upon arrival as usual. My service request was written up promptly and the service I requested completed while I waited I received a pleasant greeting upon arrival as usual. My service request was written up promptly and the service I requested completed while I waited. More

by ABEAUREGARD Verified Customer Verified Customer

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Charlie was very nice and kept me in the loop regarding my vehicle’s service requirements. He informed me of future services I need to plan for. my vehicle’s service requirements. He informed me of future services I need to plan for. More

by KAHIA3 Verified Customer Verified Customer

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Every time I get my truck serviced I have had excellent service. Everyone is knowledgeable and goes out of their way to make the customer happy, in my experience! Thank you, Boch Toyota South! service. Everyone is knowledgeable and goes out of their way to make the customer happy, in my experience! Thank you, Boch Toyota South! More

by DEAN.LAMOTHE Verified Customer Verified Customer

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While they did a great job on the oil change because of the special, it's supposed to be a synthetic oil change that covers me for 10,000 miles, while I was under the two year free maintenance, I would get the special, it's supposed to be a synthetic oil change that covers me for 10,000 miles, while I was under the two year free maintenance, I would get a sticker that says not due for another 10,000 miles. Now that I have to pay for oil change ( which I caught a special for) the sticker says due in 5,000 miles. Really the same oil change I always got. Of course I was also told I need to do a bunch of stuff that adds up to $500. I declined all that stuff as it can all be done for a very very very very I mean very small fraction of what they would charge. Come to find out they didn't even recommend I change the air filter when that's super dirty and I changed it myself for $16 part anyways. But they want me to pay $99 for PcV valve that costs less than $10 OEM. What's wrong with my PVC exactly? And why do I have to pay you guys almost $100 for something that takes 15 mins and it costs $6-$9 dollars? I have reasons to believe they snap the wires that go to my Vacuum switching Valve(VSV). They did fix the VSV once I pointed it out but the technician seemed skeptical. Just because you guys lie all the time doesn't mean everyone else makes a living by lying too. More

by LUISBPEGUERO Verified Customer Verified Customer

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Was a very respectful environment and polite. We had a very good experience here. I will be coming back here for future needs. Good job. very good experience here. I will be coming back here for future needs. Good job. More

by Fernando Coelho Verified Customer Verified Customer

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