Pedro was amazing throughout the entire process of buying
my new car. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to answer all of my questions, explain
my new car. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable and confident with my decision. He never made me feel pressured and truly went above and beyond to make the experience smooth and stress-free. If you’re looking for a salesperson who is honest, knowledgeable, and truly cares about their customers, I highly recommend Pedro!
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by adilethavallejo
Jan 17, 2026 -
Group 1 Toyota North Austin responded
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Everything was clean.
Service Advisors were so helpful.
They help me with amount of balance.
Service Advisors were so helpful.
They help me with amount of balance.
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by avonagui
Service Price Transparency
Jan 15, 2026 -
Group 1 Toyota North Austin responded
Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pedro was amazing!
He was patient and personable. Dealership options were limited due to the popularity of the car I chose
He was patient and personable. Dealership options were limited due to the popularity of the car I chose
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by cajalynv
Jan 04, 2026 -
Group 1 Toyota North Austin responded
Hi, we're happy you found Pedro to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!
They sell me a car with painting issues, they say it was
perfect before paperwork, but after signing everything and wash the car you can see the issues.
perfect before paperwork, but after signing everything and wash the car you can see the issues.
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by davcanas
Dec 31, 2025 -
Group 1 Toyota North Austin responded
Dear Valued Customer, Thank you for bringing this to our attention. I want to sincerely apologize for the issues you’ve experienced with the paint on your recently purchased vehicle. We understand how disappointing this must be, especially after making such an important purchase. Our goal is to ensure every customer feels confident and satisfied with their vehicle, and we regret that we fell short in your case. Please know that we take your concerns seriously and would like the opportunity to review the situation and find a solution. Could you please share a few details, such as when you first noticed the problem and any photos of the affected areas? This will help us determine the best way to assist you. We truly value your business and want to make this right. I will personally follow up to ensure your concerns are addressed promptly or you may reach at to me Edgar Cervera, at Ecervera@group1auto.com Thank you again for letting us know. Sincerely, Edgar Cervera Used Vehicle Sales Manager - Toyota of North Austin
Pedro is an incredibly kind person.
He is very patient and attentive throughout the whole process. If you need to buy a car, I highly recommend Pedro.
He is very patient and attentive throughout the whole process. If you need to buy a car, I highly recommend Pedro.
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by Chenjingting962
Nov 20, 2025 -
Group 1 Toyota North Austin responded
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Michael was very professional.
He walked me through step by step and made sure I was getting the best deal. If you want a Toyota or any car on their lot, I recommend seeing Mike! T
He walked me through step by step and made sure I was getting the best deal. If you want a Toyota or any car on their lot, I recommend seeing Mike! Thanks for everything
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by Evan.robertson2005
Oct 23, 2025 -
Group 1 Toyota North Austin responded
Evan, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. If you have any further questions, please give us a call. We're always happy to help!
Super cool place they treat everyone with respect and
love they have amazing cars and deals that will help you get the car you want
love they have amazing cars and deals that will help you get the car you want
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by Tito
Oct 20, 2025 -
Group 1 Toyota North Austin responded
Hi Tito, thank you so much for your positive comments about Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Appreciate getting back me that the vehicle was available
and giving me an opportunity to purchase it. Thank you!
and giving me an opportunity to purchase it. Thank you!
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by CD
Oct 20, 2025 -
Group 1 Toyota North Austin responded
Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Was very good, had all the help needed and was treated
very nicely. Will recommend
very nicely. Will recommend
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by ichikawa.jpn.690
Sep 15, 2025 -
Group 1 Toyota North Austin responded
Thank you for your positive comments. If there is anything we can do to improve your experience for the next visit, please let me know. Neal Slocombe nslocombe@toyotaofnorthaustin.com
Pedro was very helpful in our recent purchase at Toyota
north Austin. He worked with us to get exactly what we were looking for. We went home happy with a great vehicle. Thanks Pedro!
north Austin. He worked with us to get exactly what we were looking for. We went home happy with a great vehicle. Thanks Pedro!
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by Luis.so_to
Sep 09, 2025 -
Group 1 Toyota North Austin responded
Luis, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. If you have any further questions, please don't hesitate to reach out!