Pedro Espada
Pedro Espada at Hoffman Ford Lincoln

Pedro Espada

Business Manager

Hoffman Ford Lincoln

600 Connecticut Blvd
East Hartford, CT 06108

4.4
21 Reviews
4.4

21 Reviews

Write a Review

21 Reviews of Pedro Espada

June 19, 2025

Dealership Rating
Employee Rating

Richard is a great sales person. I known him a long time that’s why I wanted to go directly to him. He got me the car that I wanted. Richie Gonzalez in Hoffman Ford. More

by $$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzales

Jun 22, 2025

Hoffman Ford Lincoln responded

Thank you for choosing Hoffman Ford and trusting Richard with your car purchase! It's wonderful to hear he provided the excellent service you've come to expect. Enjoy your new vehicle!

March 25, 2025

Dealership Rating
Employee Rating

Thank you Mathew and Michael! !! I’m so happy with my New Truck F-150. More

by Antonio Luis Cruz-Rosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Stein, Nichole Reigins , Michael and Mathew

Mar 26, 2025

Hoffman Ford Lincoln responded

Thank you, Antonio, for sharing this praise for Mathew and Michael! We're happy you're happy with the new ride. Safe travels from all of us at Hoffman Ford!

December 12, 2024

Dealership Rating
Employee Rating

Richard was straight forward and cut right to the chase. Very awesome and didn't even try to push it. Helped me and guide me through every step. I would definitely buy another car if i had more money but im More

by c.you93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzales

Dec 12, 2024

Hoffman Ford Lincoln responded

We're delighted to hear that Richard provided straightforward and awesome service at Hoffman Ford! It's great knowing he guided you through every step of the process. Enjoy your Ford Mach 1, and we look forward to assisting you again in the future!

May 09, 2024

Dealership Rating
Employee Rating

This dealerhip is a disaster charged me the incorrect price for the car- had to harass them for the refund NEVER FILED THE TITLE PAPERS WITH THE DMV AFTER FIVE MONTHS had my car I waited 7 months fo More

by linda.filon
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jason Grant

May 09, 2024

Hoffman Ford Lincoln responded

Linda, I'm sorry to read about your experience. It's important for us to ensure all paperwork is handled correctly and promptly, so this feedback is concerning. We'd like the opportunity to look into these issues further and help resolve them as quickly as possible. I will reach out to you directly. Thank you, Kyle Gardner - General Sales Manager - kyle.gardner@hoffmanauto.com

April 23, 2024

Dealership Rating
Employee Rating

Nothing but problems, Had to go in for service, before we even received the plates, The remotes they gave us were taped together, the ring to hold keys was broke off both remotes, Had to spend 500.00 fo More

by dagrillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 23, 2024

Hoffman Ford Lincoln responded

I'm sorry to read about the issues you've encountered with your vehicle and our service. We strive for excellence in all areas of our business, so it's disappointing to learn we fell short during your experience. I'd like to personally assist you with this matter and ensure any misunderstandings are cleared up — I will reach out to you directly. Thank you, Kyle Gardner - General Sales Manager - kyle.gardner@hoffmanauto.com

April 10, 2024

Dealership Rating
Employee Rating

They were very helpful. Chris was on top of lthings and he was friendly help More

by Willrodriguez0455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

Apr 10, 2024

Hoffman Ford Lincoln responded

Will, thank you for leaving Hoffman Ford a five-star review! We are happy to hear that Chris was helpful throughout the buying process.

April 05, 2024

Dealership Rating
Employee Rating

I always get great service at Hoffman Lincoln in East Hartford CT Dave is the best. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Hoffman Ford Lincoln responded

Greg, it makes our day to see your review! Thank you for sharing your appreciation for Dave and Hoffman Ford!

March 09, 2024

Dealership Rating
Employee Rating

Just purchased my New Lincoln Nautilus and Nichole Reigins was an absolute PLEASURE to work with! Her professionalism, patience and knowledge are top rated and our Customer Experience was 110%. Nichol More

by joelenegeysen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nichole Reigins

Mar 11, 2024

Hoffman Ford Lincoln responded

Joelene, we're delighted to know that Nichole provided an excellent experience for you at Hoffman Ford. Thanks so much for your kind words and enjoy cruising in your new Lincoln Nautilus!

February 13, 2024

Dealership Rating
Employee Rating

Shawn was INCREDIBLE - he went above and beyond for my family. Stand up, honest, smart man. Grateful to have worked with him on my purchase. More

by Rubythedog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gardner , Shawn

Feb 13, 2024

Hoffman Ford Lincoln responded

We're delighted to know that Shawn provided exceptional service during your visit at Hoffman Ford. We appreciate the kind words and we'll make sure to pass them along! Enjoy your new ride!

January 11, 2024

Dealership Rating
Employee Rating

I recently ordered an F350 from Hoffman Ford. Nichole helped me through the ordering process for my truck. She was very knowledgeable about the truck and made the process easy for me. Moreover, s More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gardner, Nichole Reigins

Jan 11, 2024

Hoffman Ford Lincoln responded

Dan, it's great to know that Nichole, Kyle, and Pedro were able to provide you with the excellent experience we strive for. However, I'm sorry about your frustration regarding the installation of your window vents. We aim for a high standard in all areas of our service so this feedback is important to us. I will search for your contact information but in case I can't find it, would you consider contacting me? Thank you, Sam Pines - Service Manager - 860-290-6107

Jan 17, 2024

Hoffman Ford Lincoln responded

Thank you for your understanding, Dan. We appreciate you giving us the chance to help fix things. If there is anything more we can do to assist you before your scheduled installation work, please don't hesitate to reach out. Best, Sam Pines - Service Manager - 860-290-6107

Jan 12, 2024

Dan responded

Thank you, Sam, for contacting me and helping to get my installation work scheduled. I understand communication problems do occur and happen more often during the holidays when people are away from their job to enjoy time with family. I appreciate your efforts to clear the miscommunication and set up the installation for my truck so quickly.

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