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93 Reviews of Peppino Palladino
October 14, 2021
Terrible. I needed to have the navigation screen looked at. Walked in the front door because had never been there for service before. No one got up greeted me and I had to find my way to service. I stoo at. Walked in the front door because had never been there for service before. No one got up greeted me and I had to find my way to service. I stood in the service garag for at least 3 minutes before someone asked me what I needed. When I explain what I was there for he discussed with a service rep who said I needed to talk to someone in the showroom about tech support. She walked with me to my car then said I needed to talk to service department. She walked me back and talk to a different customer service representative. He asked me if I get my car serviced there and I said no. My car is from MI. He wanted to know where I got it serviced I said in Michigan. I felt that because it was my first time there I was not welcomed. I wanted to get my navigation screen fixed so that when I traded in my car to get a new Lexus it would be perfect. Needless to say I did not even look at the new cars because I was shuffled back to Michigan for service. I guess I am buying a new Lexus in Michigan where I get great customer service. Marie Eich More
by Marieeich1
September 28, 2021
Peppino is simply the best!! The customer service he provides is like no other. This is my third Lexus because I refuse to get a different car because of the outstanding service. That says a LOT!! provides is like no other. This is my third Lexus because I refuse to get a different car because of the outstanding service. That says a LOT!! More
by brucegould7
September 02, 2021
Unbelievable service-every time I leave their service department my vehicle runs as if I’m driving a new car off the lot. Peppino Palladino my Service Advisor for the past 16 years is the best in the bus department my vehicle runs as if I’m driving a new car off the lot. Peppino Palladino my Service Advisor for the past 16 years is the best in the business-always does a thorough inspection to make sure my car is running at peak performance. Peppino also makes sure that I’m aware of upcoming services that may need to be done at my next appointment so there aren’t surprises down the road. I wouldn’t even consider taking our vehicles anywhere else other than Geoff Sigman’s service dept at inskip Lexus I Warwick. Thank you for allowing me the opportunity to let the local community know about the terrific experiences I’ve had with these top notch professionals in the auto industry. I hope this helps anyone who is considering service at inskip in Warwick. More
by Larry W
Other Employees Tagged: Geoff Sigman, Steve and John Service and diagnostic technicians
August 13, 2021
This dealership has provided consistent excellent service over the 8 years we have owned our car. They have been professional, fair with costs and outstanding with courteous and gracious employees!I service over the 8 years we have owned our car. They have been professional, fair with costs and outstanding with courteous and gracious employees!I must confess I expected their diligence to wane after 3 years! More
by Dkenney38
July 12, 2021
Mr pepino was great ! really helpful we purchased four new tires I noticed that I only have three valve caps I’m a little disappointed that the tech didn’t put the fourth cap on . Please correct our addre new tires I noticed that I only have three valve caps I’m a little disappointed that the tech didn’t put the fourth cap on . Please correct our address it is. 74 Barney st. Not Bonnie More
by Joemedeir93
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