Perry Smulders | Page 3

Orderly service Everything is very well organized. I was able to get in and out during a busy time with no problem. Tyler recommended a part which I hadn’t thought of Everything is very well organized. I was able to get in and out during a busy time with no problem. Tyler recommended a part which I hadn’t thought of to assist. More

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i am a long time happy customer I have been a car owner since 1960 and have had many different brands of vehicles and many bad experiences at car dealerships but never at this dealer I have been a car owner since 1960 and have had many different brands of vehicles and many bad experiences at car dealerships but never at this dealership. I have been a customer here since 2010 and have always been treated with courtesy by cordial and knowledgeble staff. Its a good place to buy and service your vehicle. And, no, I dont work there nor do I have any family who work there! More

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Best Customer Service Ever I purchased a 2015 BMW 3 Series Drive from Perry Smulders. I'd been doing a ton of online research and test drives since my beloved convertible was to I purchased a 2015 BMW 3 Series Drive from Perry Smulders. I'd been doing a ton of online research and test drives since my beloved convertible was totaled in an accident. Perry went above and beyond in customer service! He was no pressure, honest, accommodating in all my requests and made the purchase easy. As a woman buying a car, he treated me like a professional that I am, and I appreciated that. I didn't receive that treatment from other sales people and I looked all over the metro area to purchase a car. I would recommend Perry S. to others (especially women), for great service and low pressure. Julie Seiler More

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Smooth Experience Was impressed by how smooth everything went. My sale and took care of the extra accessories I wanted and the finance manager was top notch. Was impressed by how smooth everything went. My sale and took care of the extra accessories I wanted and the finance manager was top notch. More

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Customer Service is still alive at Inver Grove Toyota. Your people were just so nice and accommodating. I would recommend your dealership to anyone looking for a vehicle. Aminah and her husband, Perry, t Your people were just so nice and accommodating. I would recommend your dealership to anyone looking for a vehicle. Aminah and her husband, Perry, treated me like family. More

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Great! Fun! Informative Everyone helpful nice explained everything well. Had a problem unlocking my credit freeze the were helpful and I was still able to take car home that Everyone helpful nice explained everything well. Had a problem unlocking my credit freeze the were helpful and I was still able to take car home that day! More

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excellent My agent was very concerned with me getting a good vehicle within my price range and did everything possible to make it happen. Thank you My agent was very concerned with me getting a good vehicle within my price range and did everything possible to make it happen. Thank you More

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Wonderful Service I want to the dealership to look for used car because I had totaled more than an accident. Perry approached me and my family that I was with as soon a I want to the dealership to look for used car because I had totaled more than an accident. Perry approached me and my family that I was with as soon as he saw and was excellent help. I told him what my budget was and he was able to work with me and find a car for me that I loved! More

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He lied, I can't even begin to explain how bad he was. He lied to get me in. He lied while I was there. Wouldn't even run the car through the wash or put eno I can't even begin to explain how bad he was. He lied to get me in. He lied while I was there. Wouldn't even run the car through the wash or put enough gas to get home. Spent 29,000 Update: I refused to sign the title. They forgot to include it in the original transaction while filling out paperwork. They mailed it twice and i mailed it back. I have a series of emails where i said i refuse to sign the title until they fix title and paper work to reflect what was agreed upon and signed for. Carrie was extremely rude and not willing ro help. She flat out said to bad she wont fix anything(i have all this in emails). I said i wont sign tje title then. Then some how the title got signed. I didnt do it. The only way is if they signed my name illegally. I have all the emails from first hello to the final "screw you" I wrote this update because of a reply from inner grove toyota. That states they do everything to fix any situations where there customer is unhappy.. False they didnt do anything.. they made it worst by signing my name on the title Lied to get me in the store (it was supposed to be 0 interest) Said they got fixed the situation and took the interest off and that it lowered my monthly cost( they just jacked up the price of the car a few thousand and extended the payments another year. The xar was supposed to be 24,000 they jacked it to 29,000) Dirty car with scratches( perry said the carwash was broken) Empty gas tank Illegally signed my name on the title More

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Outstanding My experience was excellent while purchasing my new vehicle. Perry Smulders went above and beyond to help me find the perfect car for me. He was kind, My experience was excellent while purchasing my new vehicle. Perry Smulders went above and beyond to help me find the perfect car for me. He was kind, friendly and very accommodating. More

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