Pete Acevedo

Title: Unacceptable Treatment, Hidden Add Ons, and Rushed Contract at Raceway Nissan I recently purchased a used Toyota Tacoma from Raceway Nissan in Riverside, (6030 Sycamore Canyon Blvd, Riverside, CA 92 Contract at Raceway Nissan I recently purchased a used Toyota Tacoma from Raceway Nissan in Riverside, (6030 Sycamore Canyon Blvd, Riverside, CA 92507), and my experience was unacceptable from beginning to end. My salesperson, Raul, was polite, but transparency was clearly lacking. We spent over 6 hours at this dealership for a simple used car purchase. By the time we were taken into the finance office with Charlie, we were exhausted — and that’s when things got worse. Inside the finance office, we were rushed through the contract with no meaningful opportunity to review the paperwork. It felt intentional. When I later reviewed the documents at home, I discovered multiple add on coverages and products that I did not authorize, did not request, and were never properly explained. These hidden add ons significantly inflated the final price of the vehicle. What made this experience even more concerning was the way we were treated as Hispanic customers. Based on what we observed, the level of attention, patience, and respect we received was noticeably different compared to how other customers were being treated. That type of inconsistency is unacceptable at any business, especially when making a major purchase. This dealership’s lack of transparency, the excessive wait time, the rushed signing process, and the questionable add on charges all point to a place that does not prioritize honesty or fair treatment. If you plan to shop at Raceway Nissan, I strongly recommend: • Refusing to sign anything without reading every line yourself • Declining all add-ons unless you explicitly understand and want them • Not allowing anyone to pressure or rush you My experience left me feeling misled, undervalued, and taken advantage of. Raceway Nissan needs to seriously improve the way they treat customers — all customers — and stop relying on pressure tactics and undisclosed charges. More

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Good people and great service! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!! More

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Everything was good till I was told all 4 of my tires are bald. I was not happy that my tires are still good bald. I was not happy that my tires are still good More

by MJB_23_B Verified Customer Verified Customer

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Pete was awesome! His professionalism and courteousness was great. The financing was quick and easy. His professionalism and courteousness was great. The financing was quick and easy. More

by COKENBMRGUY Verified Customer Verified Customer

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Customer services second tonight treated with respect and respect in my time keeps me updated on my vehicle what's going on what's needed that's all around great job great service thank you and Raceway Nissa respect in my time keeps me updated on my vehicle what's going on what's needed that's all around great job great service thank you and Raceway Nissan More

by paylo Verified Customer Verified Customer

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THIS is the car dealership and sales people you want to work with - genuine, trustworthy, honest! Diego was my salesman and I also spoke with managers Pete and Chris. Paul assisted with my paperwork. All work with - genuine, trustworthy, honest! Diego was my salesman and I also spoke with managers Pete and Chris. Paul assisted with my paperwork. All of these gentleman were there to help with no games, no manipulating, just caring, kind, and helpful. I bought the car I wanted at a good price. I would refer them and buy from them again without hesitation. Make them your first choice! You won’t regret it. I have met some real doozies on car lots but Raceway Nissan is the best experience I’ve had because of these great guys. They were awesome to work with! More

by pull.clavier.0q Verified Customer Verified Customer

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Salesman Pete was outstanding! My boyfriend and I came in with low hopes of getting a car, we test drove a mini they had on lot and he made sure we went home with that vehicle. Pet My boyfriend and I came in with low hopes of getting a car, we test drove a mini they had on lot and he made sure we went home with that vehicle. Pete worked with us and our budget to get numbers that works for us. A really kind and great guy who helped us so much. Really made the car buying experience so much more enjoyable and rewarding. More

by JASMINECASTRO204 Verified Customer Verified Customer

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Take advantage of customers. Charged me over $400 to tell me what the problem was with my car. Charged me over $400 to tell me what the problem was with my car. More

by natashahuff53 Verified Customer Verified Customer

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I’ve been here 3 times, and they’ve never failed to deliver. The people, environment, and all around experience is incomparable. If you need a car, get it from Raceway Nissan in Riverside. They’re awes deliver. The people, environment, and all around experience is incomparable. If you need a car, get it from Raceway Nissan in Riverside. They’re awesome! More

by Tilaima Verified Customer Verified Customer

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Not happy at all with the deal I was tricked in getting never again will I return to raceway Nissan or get my service done there or referral anyone never again will I return to raceway Nissan or get my service done there or referral anyone More

by HUERTA4589 Verified Customer Verified Customer

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