Pete Capriotti | Page 22

We had a good experience Pete is our dealer and he is nice and funny for playing jokes, haha. We are satisfied. The only thing is the title and registration card should have b Pete is our dealer and he is nice and funny for playing jokes, haha. We are satisfied. The only thing is the title and registration card should have been in the car when we picked it up, but somehow they forgot to put it in and we needed to arrive again to pick the paper, hope they will take care of more detailed actions like this, in the future for more customers. Overall it's a good place and the price is fair. More

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It could have been better My car had 2 issues that I needed looked at, and one that I lucked into as I was taking it into the dealership. My wipers would stop working at the t My car had 2 issues that I needed looked at, and one that I lucked into as I was taking it into the dealership. My wipers would stop working at the top swing and was becoming dangerous to try and lean out my window and push them down. The other issue is that my car has been stalling out in mid drive to work. I would be exiting off of 295 and id realize my power steering was gone because my car was off. This happened probably 2 - 3 times a month and I figured if anyone could solve the problem, it would be the people working on VWs all the time. I had my tire pressure light come on and I had an ignition issue a while back that locked me out and still makes me leary so they were add ins. I got an oil change and a new wiper motor, they found nothing for the stalling, and told me the ignition was not something I should be concerned about. The tire had a nail but that was under warranty elsewhere. So fast forward...2 days in the shop, 30 miles of driving it and no stalls, an oil change and motor, plus a 10% discount cost me just about $715. I got an oil change and motor....I picked it up Thursday, and now Monday morning it stalled on 295 again, and today it stalled sitting at a red light. I thought dealerships were more expensive but more thorough than other shops, I feel a bit cheated and dont feel comfortable that I cant this issue fixed by a licensed certified VW mechanic. The issue I have is with the price of the wiper blade service and also not finding the cause of something as serious as my car stalling while driving. More

by MICHAEL.SOSKIN Verified Customer Verified Customer

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Great customer service . I waited for an oil change, and ended up needing new tires and carbon filter. The service team was able to complete my service in about 2-2.5 hrs, b . I waited for an oil change, and ended up needing new tires and carbon filter. The service team was able to complete my service in about 2-2.5 hrs, but felt bad about the wait so included a courtesy detailing on my next visit. Always pleased with the service and sales team at Hamilton VW. More

by stewacou Verified Customer Verified Customer

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Great people They have been such a great team to work with. My wife and I got the VW atlas and the whole process was very smooth. Would definitely recommend to eve They have been such a great team to work with. My wife and I got the VW atlas and the whole process was very smooth. Would definitely recommend to everyone. Thanks again Pete. More

by Puchakuna1 Verified Customer Verified Customer

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Exceptional Service Hamilton VW Ginny and Tom at Hamilton VW always provide exceptional service for my 2017 VW Alltrack. I’m continually amazed by their kind disposition and professi Ginny and Tom at Hamilton VW always provide exceptional service for my 2017 VW Alltrack. I’m continually amazed by their kind disposition and professionalism. Thank you. Regards, Cornelius Reeves More

by Neil Reeves Verified Customer Verified Customer

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Always a great experience My tire pressure light came on several times over past month. Even after filling tires and resetting. Finally brought it in and was happy to hear i h My tire pressure light came on several times over past month. Even after filling tires and resetting. Finally brought it in and was happy to hear i had a nail in my tire that only required a patch. A quick fix and they also took care of my recall. Great experience always! More

by FRAUL9 Verified Customer Verified Customer

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Great service and Great environment This was my first time getting a car since being in New Jersey and when I went to the Store In Hamilton I couldn’t have felt more welcomed the staff t This was my first time getting a car since being in New Jersey and when I went to the Store In Hamilton I couldn’t have felt more welcomed the staff there were very attentive and helpful in my car buying experience. They helped me with any questions I had anytime I had one and made the car buying experience run smoothly. More

by Antonio Price Verified Customer Verified Customer

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Oil change/recall My only complaint is that they have the nerve to charge $135 for an oil change for my car that I leased from them. Especially when I have already been My only complaint is that they have the nerve to charge $135 for an oil change for my car that I leased from them. Especially when I have already been inconvenienced twice for recalls. I believe it was melissa that I dealt with at service. No complaints about her. She is always friendly and knowledgable. More

by bmw1022 Verified Customer Verified Customer

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Excellent Service / No Pressure I searched on-line for the car I wanted and found an exact match at Hamilton VW. I called and spoke with Pete Capriotti. I asked if he had the car. I searched on-line for the car I wanted and found an exact match at Hamilton VW. I called and spoke with Pete Capriotti. I asked if he had the car. He replied that he did. I asked if I could drive the car. He said that I could. When I arrived, the car was waiting for me. Buying the car took all of twenty minutes not including the test drive. I have never had such an easy time buying a new car. When I went to pick up the car, I dealt with Jim Ferry. He was extraordinarily patient and never spoke down to me. The paperwork he presented to me reflected the deal offered by Pete Capriotti to the penny. The car was beautifully prepared. I had previously bought fifteen cars of different makes and from different dealers. This was the first car that came with a full tank of fuel. I recommend this dealership and plan to go back for my next purchase. More

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New car Bought a new car - pleasant and easy purchase at a fair price. Dealer looked around at other dealers to get the car I wanted. I’m happy! Bought a new car - pleasant and easy purchase at a fair price. Dealer looked around at other dealers to get the car I wanted. I’m happy! More

by Steve Verified Customer Verified Customer

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